Used Lexus ES 350 for sale near Ontario, CA

No comment last purchase and service at MK Smith. No rely, no reply No comment No comment, Hate I can?t get out of this unless I make comments

Amazing experience! Couldn?t have asked for a better dealership. All the people that I encountered were nice and made sure I was that I left out of there completely satisfied.

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

My car was serviced by professionals, and I am completely satisfied with the services that I received. I would recommend that this dealer be highly recommended to potential customers.

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

Dealership service can sometimes feel like rolling the dice. That has not been my experience here, largely because of Adrian Kim. This was not my first visit, and of course, another random issue decided to pop up. Cars have a sense of timing like that. I texted Adrian, and as usual, he handled it calmly and thoroughly. No back and forth, no confusion, just clear updates and actual follow through. He pays attention to the small details, which honestly is what separates good from great. The whole process feels organized and respectful of your time. The loaner was a brand new 2026 model, spotless and ready to go. Almost made me forget why I was there in the first place. Service visits are never something you look forward to, but working with Adrian makes it surprisingly painless. If you are coming to BMW Buena Park, do yourself a favor and ask for him. He makes owning a BMW feel the way it probably should feel.

The excessive wind and road noise is a problem. I bought gasket material to help wind noise around the doors but the road noise is noticeably loud compared to my 2019 es350.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

Thank you Carlos Gonzalez and staff for working with us and providing us with extraordinary customer service. We’re very happy with our new GMC Sierra. My husband and I had been looking for a truck for months . Thank you for working with us.

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Style, performance and reliability are great, but the tinny sound on the left front door when closing and outdated dash diminishes the car . This is my 3 rd Lexus. I bought this my current ES 350 F used from a dealer during its current model year.

Aaron has been very courteous and professional during my contact with the dealership. He's gone above and beyond in his approach to customer service.

I have been driving the car for less than 2 weeks -- so I am still getting used to the "differences". But I am pleased with the car

Ordered a Dodge 3500. And am waiting for it to be transported. The ill trade my car for a truck.

Fantastic car for the price with a incredible v6 engine if you value comfort and a super quiet and smooth ride this is a great choice I only hope the new model for 2026 will be as good because the 2025 is superb

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

Best experience I’ve had at a dealership by far. Fabian and Francisco were super helpful and went above and beyond to figure out something that worked for me. Highly recommend!

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

This is my second Lexus purchase from Crown Lexus. It was a pleasure walking in to this sparkling clean showroom for my appointment to look at pre owned cars and have my trade-in evaluated. I was greeted right away and we began the process. Abel listened to my needs/wants the entire time and we worked through decisions leading to all the paperwork and then with the accounting specialists to finish the process. Attention to detail all the way. I appreciated everyone involved.

Salesman Richard helpful and patience and knoledgeable through process

Roberto Sosa is absolutely amazing! This is the second time we have came to him for a vehicle. He was extremely helpful and kind. If you are in the market for getting a new vehicle or used vehicle he is your go to person. He is straight forward and makes sure he gets you the best deal. Chris in finance was also amazing! Made us feel comfortable and explained every paperwork we signed!

2018 Lexus ES350 purchased as Certified Pre Owned Typically receive great service from Germain Lexus. Car has decent acceleration, ride is good however seats can be some what hard after 6 hours behind the wheel, technology is lagging with no ability to upgrade in reference to android auto or apple car play, handling and breaking is very good.

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.

I purchased my 2019 ES350 certified used from a Lexus dealer - The good: Ride comfort is amazing Quietest vehicle I've ever driven Tons of power Reliability, so far, great The bad: Stereo system is sub-par for a luxury Lexus; not a deal breaker for me, but I understand why others complain Lexus dealership service: Just took it in for first service, oil change, etc., service was bad. My wife left the car, took 2-3 hours even though I made an appointment; they never greeted her or asked to help her in any way. (Seriously, no "thank you" or anything.) I also asked to be called after car was complete, I left 2 voicemails, nothing. Lexus service I've heard people rave about??? I didn't experience it.

This car is an absolute dream. Best car I’ve ever owned and will ALWAYS buy a Lexus after this - especially from Lexus of Bellevue.