Used Lexus ES 350 for sale near Ontario, CA

They were expecting my car and took it in quickly. People there were friendly and helpful. They did the requested work and had the car back to me timely.

The excessive wind and road noise is a problem. I bought gasket material to help wind noise around the doors but the road noise is noticeably loud compared to my 2019 es350.

No comment last purchase and service at MK Smith. No rely, no reply No comment No comment, Hate I can?t get out of this unless I make comments

Amazing experience! Couldn?t have asked for a better dealership. All the people that I encountered were nice and made sure I was that I left out of there completely satisfied.

Fantastic car for the price with a incredible v6 engine if you value comfort and a super quiet and smooth ride this is a great choice I only hope the new model for 2026 will be as good because the 2025 is superb

Service was completed much quicker than expected. My concerns were noted and one was addressed. The other they did try to recreate but we’re unable to at this visit.

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

Salesman Richard helpful and patience and knoledgeable through process

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

Best experience I’ve had at a dealership by far. Fabian and Francisco were super helpful and went above and beyond to figure out something that worked for me. Highly recommend!

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

This is my second Lexus purchase from Crown Lexus. It was a pleasure walking in to this sparkling clean showroom for my appointment to look at pre owned cars and have my trade-in evaluated. I was greeted right away and we began the process. Abel listened to my needs/wants the entire time and we worked through decisions leading to all the paperwork and then with the accounting specialists to finish the process. Attention to detail all the way. I appreciated everyone involved.

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

Review of Vincent Fung, sales manager My experience with Mr. Fung was excellent. He is very knowledgeable and explained the various documents clearly before I signed. Gerald Perlstein

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Dealer incentives and Ford's incentives made shopping here a better choice. To get the deal I needed. Prices were a bit better than other dealers.

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

Very professionally run dealership. Friendly staff. I bought a 2016 Mercedes GL450 in excellent condition. Impressive. Completely serviced and ready to go. The best part was I was able to get an incredibly low financing rate with only $2,000 down!

I bought my 08 ES a little over a month ago with 144k on it. So far I am genuinely LOVING this car. I don’t think I’ll ever not drive a Lexus from here on out. I’ve already put almost 2k on it because I just have so much fun driving it! The 272 HP is kinda crazy, it’s very quick! Never drove a car with that much horsepower before so I was shocked LOL. Very comfy to be in and really hard to believe it’s an 08. I have the backup camera so it really makes me feel like I’m in a newer car. Can’t say enough good things. I will be driving this “til the wheels fall off”! Go buy one if you need a “new” reliable ride. You won’t regret it :D

Best car buying experience I've ever had! They went out of their way to serve us and our needs. Teresa even went out of her way to bring a car I was interested in from a sister dealership so I could test drive it that day. Crown Lexus is what it means to work as a team and to make a personal connection with their customers.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

Aaron has been very courteous and professional during my contact with the dealership. He's gone above and beyond in his approach to customer service.

I have been driving the car for less than 2 weeks -- so I am still getting used to the "differences". But I am pleased with the car

My service manager, Tony Hang, is the best and he is the reason I continue to go to Crown Lexus Of Ontario. I I am always able to make appointments however I always ask for him. If he is not there, I tend to wait until he is. He is very professional yet makes me feel very comfortable. If Tony is busy when I call, he always returns my calls in a timely manner. I have absolutely no complaints about Lexus and I think Tony is a great asset to your dealership. Please feel free to contact me if you have any questions.

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I had a great experience at California Motors Direct. Eddie was incredibly helpful and made the whole process smooth and stress-free. I had my toddler son with me, and the team went above and beyond to make sure we were both comfortable during our visit. They were professional, patient, and very accommodating. I truly appreciated the excellent customer service and would definitely recommend California Motors Direct to anyone looking for a positive car-buying experience.

Great service very informative fast trust worthy person came in to look for a truck and came happy with a new truck that I wanted

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.