Used 2022 Lexus LS 500 for sale near Richmond, VA

Brian and Craig worked together to make sure my recall update was done in time for me to catch a scheduled flight out of town. My priority became their priority. It is much appreciated.

Dulcet it's an outstanding employee..She helped me with all the process to get my car.. amazing experience ill recommend Lexus of Pembroke pines anytime..

I was in the market for a nice used Audi Q7. I found the perfect one online at Ridgeland Auto World and made a call. The call went straight to Clint (no phone tag like a big inefficient dealer) who was extremely helpful and straight forward. I am in Indiana so Clint offered to Facetime around the vehicle for me and answered all of my OCD questions. I asked if I could have the vehicle independently inspected and he had no issue with that (most out of state dealers told me no). He was also very helpful in the process of how we would have the car delivered and at a very fair price. In my time shopping I have dealt with the worst dealerships and salesman. Just looking for a Q7 we had one with fresh body work hidden from us after explicitly asking if it had any body repairs and made a 4 hour roundtrip. Another Q7 at AUDI Plano Texas (folks this was an AUDI DEALERSHIP) that was a theft recovery and went through an insurance auction. They insisted it was not a theft however a quick vin search and $6 report showed that was not true. I obtained photos of the vehicle at the auction lot. Moral of my story is I have no, none, zero faith in dealers at this point and honestly couldn't have been more pleased with Clint. Unfortunately we didn't commit to the car soon enough and someone else did buy it but that was my own fault for dragging my feet a few days while i hem hawed about it. I would gladly shop here again and deal with Clint as an out of state buyer. For me to take the time to write a review especially since I didn't get the car speaks volumes of what I think about Clint and Ridgeland Auto World

I had a 2018 all black challenger, and decided the color just wasn't for me. Nick Barbera gave me a smoking great deal on my trade in for a beautiful 2020 Challenger in indigo blue. It has a cinnamon red leather interior, and I am very happy with this car. Hats off to all the good people at Auto Web Expo in Plano Texas!!! I would recommend them to anyone looking to upgrade from the car they have, to the car of their dreams.

I purchased a 2025 Mazda cx70 with the help of Kenneth at Boucher. He wasn’t pushy and actually made the whole car buying process a little less terrible! The manager was also willing to work with me on numbers to suit my budget. If you’re in need of a Mazda, ask for Kenneth!

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

Jackson, Adam, Melisa, and the info tech Guy was great! Buying my 2020 RX 350, was hassle free with the Lexus Team. My purchase was online basically. I believed i received a good price on the SUV. I will do it again, if the right vehicle comes up.

There were absolutely the best company to work with Pedro to selves men was through the roof Nick the sales manager could meet a nicer guy would totally recommend a dealership 150%

Tim Barnes was our salesman and he is a super guy to deal with,all the employees was superb this dealership is top notch A++++

Great expert telephone calls! Gave good advice and did what I asked! Good price on car, just could not work out details for delivery!

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

Edward Martinez was excellent. He truly cares about the customer. I will definitely recommend him to friends.

Mirra was great, very helpful, very smart, no xx, just the facts. Reasonable pricing with good timing on evaluating, repairing and fixing my SUV. I will return in the future

Andrew Woo is always clear and extremely helpful. I would like to personally thank him for the continued GREAT service 😎

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

Tammy was so sweet. I highly recommend going through her for all your sales & service needs .

Had a great experience with Jamal at Toyota. Very helpful and kind. Listened very well to what I wanted.

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!

Overall I had a pleasant experience with this dealership and would definitely return when I purchase my next vehicle.