Used 2022 Lexus LS 500 for sale near Richmond, VA

Awesome dealership. Just purchased my third car from them. Could not be happier. Would not go or trust any other dealership. Everyone friendly and goes out of their way to help.

Another enjoyable visit to the dealership for maintenance service. Scheduling service online was easy. Service advisor Willie Steineger is very knowledgeable and customer-focused. Waiting area is clean and comfortable.

Nice comfortable experience, knowing you are dealing with a trustworthy representative of the dealership. It sets them apart from and above others.

Brought my vehicle in to fix my sunroof track, one side needed to be replaced. Grateful that after Lexus received parts not up to their standards, they returned the part and ordered another part. Due to not using the first part and after leadership reviewed paperwork - my service rep Josh advised me credit amount and was there for every step of my repair service answering all my questions. Great customer service and thankful for loaner vehicle over 2 weeks!

This was my second year in a row doing business with AutoNationUSA-Katy, and it turned out to be even better than the first year. Our salesperson, Jeremiah Ragona, was personable, extremely knowledgeable, and (according to my grandson) even fun to spend time with. The car I ultimately picked to purchase was a bit of an unexpected choice, but one that my wife was quite happy with. Big ups to Jeremiah and the AutoNationUSA-Katy team for a very satifying car-buying experience.

Great experience with sales associate Cardell Burton! I love the new ES 350 in my favorite color.

Sam was helpful and very professional. I highly recommend this dealership. Buying my Porsche was an easy and smooth process.

I recently had the great experience of stopping by Grubbs Volvo in Grapevine to look at a certified pre-owned vehicle to replace my wife's Mercedes E350. Zander Ramey, our sales associate, was friendly and made the entire process quick and painless! He was down to earth and we felt no pressure to make the purchase. We ended up buying the S60 and just love the vehicle. In fact, I am now looking to trade in my Tesla for the Volvo EX30 electric SUV! I did not know anything about Volvo prior to stopping by Grubbs but now I really love them. Do yourself a favor and call Zander! Thanks again for all of your help! Stephen O.

Although I bought my CPO Panamera elsewhere the gang at Porsche OKC were fantastic, treated me as if I was their guest or customer from start to finish. Had an issue with the suspension, they told me likely due to whoever transported it here. They believe a sensor was damaged when securing the car. Cause didn’t bother them; they fixed it under warranty and in pretty short order. Sales was fantastic- I walked in and although I wasn’t buying he still escorted me to the service desk; offered a drink/restroom as we walked back. My representative was there, met me before I reached the counter and knew my name before I introduced myself and did exactly as promised. Car is a Turbo S Hybrid, by far the nicest and most complex vehicle I’ve ever owned or ridden in for that matter. I’ve never had a vehicle that I felt the need to pamper (even dust on the outside bothers me) and they returned it to me in pristine, detailed condition. Based on my experience I will not hesitate to return to the OKC dealership when I order a new one, we love the car so we bought a CPO; it’s almost $250,000 new and I wasn’t going to buy my first Porsche new but likely will in the foreseeable future. They earned my repeat business and I was thoroughly impressed. Don’t know if car prices will ever return to sanity but either way when I’m shopping for a replacement or maybe an addition.

Had synthetic oil change, tire rotation , and multi point inspection completed on 2015 Camry . TJ was the service advisor and was extremely friendly and helpful. The tech was Matt Nunamaker and got everything done in record amount of time . I had dropped vehicle off at about 1040 and everything was complete by 1117. Only 37 minutes to complete all that , usually it takes at least 1 hr - 1 1/2 hours at other Toyota dealers. Thanks for everyone being professional and servicing my daughter’s vehicle that she uses to get from college in Knoxville back home to Virgina . Appreciate it very much !!!

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

It's an inconvenient location for me -but I keep coming back due to the friendliness of the service writers and quality of service -last time I went to Chandler Lexus and -well, frankly I was underwhelmed. So Earnhardt Lexus continues to earn my business. Julian Ruiz is a great person to deal with -and I'd recommend asking for him.

I had a fantastic experience at Germain BMW of Naples. From start to finish, everything was smooth, professional, and stress-free. Christina was absolutely wonderful to work with—knowledgeable, attentive, and genuinely caring. She took the time to listen, answered all my questions, and made sure I felt confident and comfortable throughout the process. This was by far one of the best service experiences I’ve had. I highly recommend Germain BMW and especially Christina if you’re looking for outstanding service

Great sales and management team, customer centered and oriented, Honored their price, Sales person went out of her way to make sure we picked up the car and drove when we arrived. Will buy again next time.

John was a very good salesman. Answered all our questions and was not high pressure at all.

Angelina d Zach were wonderful to deal with. Give them a try if you are looking for a new Lexus.

Wonderful Matt has to be the best service technician ever very courteous very respectful took care everything and they very, very very professional way. I would like for him to be my service guy every time I come.

Joe and Isaac are great customer service guys they take care of your problems and listen to you. Thanks, Mr. Stover

Just bought my new 2026 NX350h from Lexus and had an awesome experience with Nicholas Hughes. He made the whole process super chill and easy; really took the time to listen to what I wanted and helped me find the perfect car. No pressure, just solid advice and great customer service. I Definitely recommend Nick if you're thinking about getting a Lexus." Also, a special mention to Greg who helped my cousin and I with great advice on purchasing a car. Thank you both for this wonderful experience.