Used 2016 Lexus RX 350 for sale near Forest View, IL

Outstanding experience at Fields Lexus Glenview. Jeff Kaddatz provides exceptional customer service. I come to this dealership because of Jeff’s expertise and knowledge. Jeff is who I trust. I do enjoy the cafe while I wait for my vehicle to be serviced. Best service at Fields Lexus Glenview.

This is my 3rd Lexus, and second RX. Most reliable was my GX470. My RX350, 2016, F Sport is a very nice vehicle. I am disappointed in several common issues: Door lock fail (replaced twice on driver door), water pump fails (common problem), my panoramic sun roof black cover has also failed. I see other owners with the same issues. What is happening to Lexus quality? Maybe still better than most, but I assumed a car manufacturer would improve with time in quality? The issues noted above are common if you search.

Great service …. Took care of my LC500 and provided me with a loaner . Car was ready later that day with a full explanation of service. + the car was washed. OUTSTANDING!

Definitely, after the Lexus RX 350, you can only buy the new Lexus RX 350! There is no doubt about the choice. The car doesn't break down at all. It seems to me that it can serve forever, be inherited from grandfather to grandson, and will become a family legend if you love it like I do. Safe, comfortable, and passable everywhere, the Lexus RX 350 knows no problems on the roads, either in winter, or in the rain, or in swamps. At the same time, its elegant design will allow everyone around to admire it and want to buy this car. I’m in love with this set of comfort in the car interior - it’s never hot or cold, it’s warm and cozy, like home, regardless of the weather outside, long roads or difficulties in traveling. This is my number 1 choice. Only Lexus RX 350. It will never let you down! Verified.

Great place to deal with answered all the questions and made the right price for the purchase and everyone there was very helpful

We have owned a 2004, 2011, and now 2016. They just keep getting better and better. The new transmission makes me smile when it comes to gas milage. This last 5000 mile road trip the average tank registered between 28 mpg to 32 mpg.

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

The interior of this car is super clean, all features are working, outside looks nice, the price is reasonable, lower than others places. Good car

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

It is easy to drive and has aids, such as white line warning, to make it even easier. Maneuvers very well in parking lots and has backup help for added safety. The seats are wonderfully adjustable even for a 5'2" me. It is a comfortable easy drive for trips without the feeling of herding something down the road. Good, safe, family car.

Good customer service, very polite, nice vehicle. A very clean establishment. I would recommend this company. I hope nothing does not change my mind.

Dion was great. Super helpful and a great negotiator! He made the process super easy for me and had me out within a reasonable time. Also super professional and friendly, easy to talk to!

Great experience overall , we purchased out of state . The car came as described ( via facetime )

Drove from Indiana to see a nice 2019 Chevrolet Malibu. It was at a really good price. I was in and out in less than 1 hour.

I bought my second truck in 4 years from Bose. The first was a champ. It did all I asked of it and remained reliable the entire time I owned it. I needed more weight and tow capacity and ended up back at Bose. Same great experience as the first time. The sales staff was helpful, open and directly answered my questions. I never experienced any evasion from them or doubt that they are being truthful. Their assistance with financing was great. It's been three months and after a few maintenance stops and a new set of tires, I'm very happy with this truck. Understand you're buying used and plan accordingly. If you want perfect, buy new. Although that's no guarantee either. Good, solid vehicles at a decent price. I absolutely will return to Bose should I be in the market for another vehicle. Incidentally, the first truck is still in the family being a reliable hauler. Can't beat that!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Staff were very efficient and professional during my visit to obtain a second key for a newly-purchased Lexus.