Used Lexus cars for sale near Highland Springs, VA

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

I had the absolute best experience buying my RX350 from Hendricks Lexus of Pleasanton. Absolutely no pressure, and my sales person was so knowledgeable. To be fair, he sells a great product which makes it easier but he still put in 100% effort and I sox months later I absolutely love my car. I have had it serviced and the experience has extended to that as well with caring, obviously happy staff that treat customers as family. They even videoed my service appointment to show me how everything was going! My RX350 is a space ship! It is so comfortable, so luxurious and feels so safe with so many features. It handles so well, has great pick up and the seats are incredibly comfortable. Features like camera rear view mirrors, heated steering wheel and the assisted driving are things I just didnt expect but am spoiled to enjoy!

I had a great experience at Sheehy Lexus of Richmond on Midlothian Turnpike. Wow! I exchanged a few emails with my salesperson, Elyse W., scheduled a time for a test drive, and felt like I was the number customer when we met in person. She was so accommodating, personable, and honest. In fact, the entire staff was very attentive. I suspect that I will visit this dealership again in the future when I need another vehicle.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Got the best deal I've ever made on a car - a 2010 BMW 328 xdrive sport wagon with 20,000 miles for $20,000. GQ was great - I bought the car sight unseen and it's a creampuff. I stopped on my way to a conference and they had everything ready for me in an hour. Really beautiful cars here.

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

Great service visit. Friendly customer service. The entire service process was a pleasant experience. The service manager kept me informed of all aspects of the maintenance that was being performed.

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

I recently had the pleasure of working with Mina and the amazing staff at Sheehy Lexus of Richmond, and I can’t say enough good things about my experience! From the moment I walked in, everyone was incredibly kind, accommodating, and made sure I felt welcomed. Mina took the time to patiently answer every single question I had, ensuring I understood everything about the car and the process. I absolutely love my new Lexus, and I can confidently say it was one of the best car-buying experiences I’ve ever had. If I could give more than 5 stars, I absolutely would! I highly recommend Mina and the team at Sheehy Lexus of Richmond to anyone looking for a top-notch dealership with exceptional service. Thank you all again for making this such a fantastic experience! Happy Customer- Susan-

Excellent no complaint When I drive smooth, turn, running and parking always have signal remind that keep me alerts and safety it could help me not feel like sleeping

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Quality all the way! Extremely comfortable and fun to drive! The fit and finish is amongst the best in the auto industry. Resale value beyond compare.

The sales staff was very helpful and went the extra mile to help me. Unfortunately the car was checked by their mechanic and had numerous problems. The dealer decided to take the car to an auction.

You must be pretty spoiled not to like this car... plus it will last forever with low repair cost... Top of the line Toyota!~ lol..

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

I have enjoyed owning this car. It is reliable, aestically pleasing to the eye, gets great gas mileage, and has the right amount of space for my needs.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

Best car exer - except cost cuts for 2017- no more leather and wood accents like thy were in my 2011 ES3500. Maybe next one will be more posh? ;-)

Sheehy Lexus has phenomenal service as always! Kyle and Daniel met all my car needs.

Love this SUV! It's futuristic exterior design caught my attention! Purchased brand new currently has 78,000. PROS: Extremely reliable and comfortable, quick, well-built, faux leather seats (much easier to take care of than leather), Sleek and sporty design, modern - NO wood interior! In 2015 Lexus accomplished what no other car maker ever did - All of their cars received the highest reliability rating! Had many cars and the NX is by far is the best! CONS: Touchy & frustrating mouse pad - jumps all over the place, display screen too small, requires premium gas, old and out of place analog clock.

Lexus will always be a great purchase doesn't matter what you choose. You can't go wrong period I am a previous owner of alexis.E s three fifty, and I am a lexus nx200t owner the gas is pretty much the same. You save on fuel great mileage. Great stability on the road, very quiet drive. Same maintenance as an ES350 my insurance remains the same, even though I have a small SUV you can't beat that. LUXURY ON A BUDGET

My fist experience at Hyman Brother 8066 West Broad Richmond Virginnia. The sale person Leon Jones was very helpful along with John helping with finances. I would recommend Hyman Brother to every one.

I have been very pleased with the car it’s performance and the reliability of it. Metro Lexus has done nothing but A plus service for me. A great place to shop.

I bought a 2014 Mazda3 iSport last week, and it was a very good overall experience. Paul Thrasher (Internet Sales) was responsive, attentive and thoughtful. He listened to what was important to me and sought to accommodate. There was no hard-selling, and I ended up with good value for the price. I would recommend this dealership and Paul in particular.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

They seem very honest and fair. Leon (salesman) was very professional and not at all pushy.

Nothing short of exceptional! Great vehicle for cruising, commuting, or a family road trip. Lexus in my opinion is the best car out there. Me personally would not by anything else. Period!

GQ and Denise made experience awesome, never felt overwhelmed or put in an awkward position. From initial contact to the finalization of what I thought could only be a dream purchase, I received answers to all questions and felt like I had not only purchased a vehicle but made great friends. They were welcoming, knowledgable, friendly and have adapted and project true customer service. If you want the "REAL DEAL" this is the place to go. Again, GQ and Denise were absolutely the best. Many years ago there was a movie called It's a Wonderful Life with the infamous character "George Bailey", for those of us who know of the movie I must say that if you are afforded the opportunity to purchase anew or used vehicle and you have any worries or concerns go to Hyman because they represent the "Its a wonderful Life" and GQ is definitely the George Bailey. Just a great experience.

I absolutely love my Lexus. I leased a IS300 with the comfort package. I will be purchasing this car at the end of the lease.

This dealership is honestly the most trust-worthy and responsive dealership that I’ve had the pleasure of working with! I did a virtual test drive through Jake at Elite Auto, and flew from Chicago to Richmond and drove the car back. They overnighted me the documents that I needed, both before purchasing and after purchasing the car. The customer service is beyond exceptional at this dealership. You can trust that all their cars are in top shape and they will provide the carfax and any records to you with no hesitations, unlike other dealerships that I’ve worked with. I would purchase a vehicle from this dealership again in the future, but now I get to enjoy my beautiful BMW i8 that I spent months looking for! Found the perfect one with no accidents or any negative vehicle history that is in pristine condition! I am so glad I bought my car from Elite Auto. 11/10! xxxxxxto Jake for the quick communication and helpfulness.

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Best experience ever had in purchasing a vehicle ... i have bought a lot of cars and this was awesome ..will be being another here real soon

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.