I saw this Toyota online and contacted Dee although I was almost 600 miles away. The salesman was not available at the time so Dee took it upon herself to personally check the truck out and drove it. Ultimately I purchased the vehicle, Dee picked me up at the airport and was absolutely fabulous from start to finish. Mr Furr and the salesmen were amazing and all like a big family. They took very good care of me as well as after care, the truck needed an alignment and they took care of it for me from in my home home town. On top of everything, I got one hell of a deal! Great little car lot, honest, friendly and just flat out good people!
It’s a truck not an SUV
by DT from Boston, MA
December 6, 2018
This is a great truck. It’s not a car based SUV. You feel the bumps on the side streets and city driving. On the Highway it’s feels like you are driving a really solid powerful truck.
Nicest People ever! We worked with Randy and Mr. Furr himself! We bought our son a Mustang and could not be happier. Also while buying our sons car I noticed a smart car on the lot. My grandma is 93 and has been wanting a small car with big windows. I took it to her to show it to her and she loved it, ended up purchasing the car and they were so sweet Dee the lady in the office drove all the way to my grandma's so my grandma could sign the paper work and didn't have to get out and drive across town!
Best SUV on market
by AJ from Birmingham
October 20, 2018
I've own many an SUV with our crew and the GX covers all the bases with plenty of power to tow or haul the team to the game.
I bought a Pontiac Vibe and a Ford Escape from Furr's last October (2012). Both are running great in July of 2013. Just asked for their best price and they offered reasonable prices. No hassle, no games. These were the third and fourth vehicles I've bought form Furr's. I'll go back again. Low overhead, No Frills. Good Deal.
Most reliable car I owned
by Charlottefam from Charlotte, NC
October 22, 2018
This car met all of our family's needs. We actually own a second GX460 because it was such a great, luxury family vehicle. Lexus provides a top quality, reliable car.
I had never gotten a car on my own from a dealership. I was excited, but also apprehensive. Tommy Hayes, Jimmy Williamson, and Benaiah ???Bee??? Villarreal from Hayes Motor Company in Lubbock, Texas completely changed that. They explained everything I asked and more. They were courteous, gracious, and very kind. The assistance they gave me was so much more than I expected. I am so grateful for all their help in my vehicle purchase. I was definitely at the right dealership. They have extraordinary character and ethics. I am definitely telling all I meet of these wonderful men and this dealership. Thank you so much for all your help.
Truly comfortable ride.
by Lexusfan from Dallas, TX
November 19, 2018
Has great handle on the road, smooth ride. The interior is very stylish. It has a 6 CD player and the audio is great. The engine noise is hardly noticeable while inside.
Buying a car is buying a car. But my overall experience was good. My salesman was excellent. And the dealership was clean and nice. Couldn’t believe the the fair price and no bull. They did as they said. Would recommend them. Thanks
Most Reliable car I ever drove
by LexiRC350 from Pleasanton, CA
November 13, 2018
This car met all my needs. It has all the bells and whistles. Smooth, sleek and sporty. Beat the traffic and get where you're going in a flash ;)
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Mara from Chicago, Il
December 20, 2018
The RX 350 met all of my needs and more! Very comfortable and smooth drive. The RX makes it easy to navigate, call and listen to the radio without taking your eyes of the road.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Most reliable car I Have driven
by lexusfun from Fishers IN
December 14, 2018
This car is wonderful , met all my comfort needs , smooth ride, exterior and interior is in perfect shape, low mileage, has 2 keys
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
This was the best car buying experience that i have ever had, my salesman David fully explained every detail of my new car. The Finance people handled the transaction in a speedy and proffesional manner. the Managers were very Proffesional and attentive to me It was a pleasure doing business with Mears.
Love my Lexus
by Malee from Las Vegas, Nevada
September 12, 2018
I have loved my Lexus IS 250. Sporty but comfortable! Fits two car seats in the rear. I get lots of compliments on my car! This car is very smooth and reliable and is fun to drive!
One of the best things about owning a Alderson Vehicle is the tremendous service departments . Its just another layer of value to your purchase . I just had another perfect experience with Rudy Salazar and his crew at Alderson Lexus .
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
Man, I hate car dealers, I hate buying new cars, and I hate taking my car in for service. That being said, dealing with Alderson is terrific and makes my opening remarks apply to all car dealers but Alderson. Rudy Salazar makes things easy, keeps you informed of everything, and you don't get the idea that he or anyone else there is trying to hit you with the dreaded "upsell". He got the work done quickly, got me a really nice car to drive so I'm not riding around in a van with other people for three days, and made it so easy to drop off and pick up. I can't say enough about Alderson Lexus service in particular and Alderson in general. If you have to go through the hell of buying a new car and getting it serviced, go through it with Alderson and make your life a ton less stressful.
A lot value for the price. Reliability is unquesti
July 24, 2018
Best vehicle that I have ever owned. This is my fifth Lexus. The only service I have ever needed is oil changes and brake pads.
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
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