Used Lexus cars for sale near Northampton, MA

This dealership is wonderful. My contact with them was limited but they impressed me greatly none the less. The salesman I dealt with appeared to be extremely knowledgeable and very honest!

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

Love this SUV! It's futuristic exterior design caught my attention! Purchased brand new currently has 78,000. PROS: Extremely reliable and comfortable, quick, well-built, faux leather seats (much easier to take care of than leather), Sleek and sporty design, modern - NO wood interior! In 2015 Lexus accomplished what no other car maker ever did - All of their cars received the highest reliability rating! Had many cars and the NX is by far is the best! CONS: Touchy & frustrating mouse pad - jumps all over the place, display screen too small, requires premium gas, old and out of place analog clock.

My 2011 Lexus RX 350 is an outstanding car. Fit and finish is impeccable. Other than a failed oil pump, no problems whatsoever. It is quiet and yet has plenty of power for merging on interstates. I highly recommend Lexus vehicles.

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

2017 model - Key fob doesn't work! No remote start. Other than that, I cannot possibly be more happy with my purchase. Found an absolute steal after 70 hours of searching. If you're used to anything before 2010, this will make you feel like you purchased a spaceship. Fast enough to make you happy (unless you're only used to 400+ hp cars), reliable, handsome.

Incredibly pleasant and helpful. Willing to listen to my "want" and "don't want" in such a way that made me feel they actually cared about what I had to say.

2024 NX 350 F Sport has some great options I didn't know I'd ever need. Being able to customize just about everything is great. The Lexus system itself is easy to use but takes getting used to coming from a 2019 Jeep Compass Sport. Heads-up display, the large display screen is great, although I will say the climate controls are a bit awkward to use. It's easy enough to turn off, but turning it on is another issue. The safety features are awesome, from not being able to open the driver door if traffic is coming from behind to the lane assist, I am super happy with it. The F Sport has some giddy-up that is no joke, there are settings you can utilize; Eco, Normal, Sport, and Sport +. Each one has its advantages and disadvantages, but all are top-notch. The interior has a beautiful, sleek design that screams luxury. The only thing it is missing is the panoramic sunroof I am used to. That being said, I am very happy with my purchase.

Always nice people to deal with, I've never had any problems with them. I've been buying toyota from them since 1973, and I wouldn't go anywhere else. Service and sales have always been excellent 👌.

ONLY COMPLAINT IS THE SMALL GAS TANK..... otherwise, the best vehicle I have owned as a daily driver. I had traded my 2014 for a 2017 and went back to a 2015....

I had an excellent experience at Balise Toyota throughout the entire process. I would highly recommend purchasing a car here. Nick was great from the beginning. We stopped in to test drive the Rav 4 and within 15 minutes we were out on the road! Nick was fantastic start to finish in helping us acquire the proper insurance and banking documents that we needed to purchase the car. He was there at the end to congratulate us and send us on our way. 5 stars! The pick up process was excellent and exceeded our expectations. I love that Balise provided someone to talk us through the features of our vehicle before just letting us drive off to figure it out on our own. Nate was fantastic in doing this. Very calm and thorough. I did not feel rushed. He got my phone connected with apple play, which is super cool! He showed me how all that stuff worked and he answered all of my questions. I love that if I have any future questions about the car or the technology that I can check in without feeling like I am bothering someone. Good vibes!! 5 stars! I love the new car. My first ever new car purchase at age 53 and am super psyched to have joined the Balise Toyota family!! Thank you for your commitment to good service, it shines through in your employees! Dawn Premo

Excellent service department. Courteous and knowledgeable staff. Very busy, make sure to arrive by 2pm.

I traded my 2022 Mercedes-Benz GLE450 4Matic for a brand new 2023 Lexus GX460 and could not be happier! I love how solid and substantial the GX feels and even thought it is not at quick as the MB with its turbo inline 6, I love how the V8 engine in my GX sounds and performs with its perfectly matched power train. The truck looks nice, rides nice and it a great place to spend time. I’m looking forward to many years of enjoyment since these vehicles are known for their legendary reliability.

Luke Lovelady and Bruce Smith did a great job naming this a very easy and smooth transition. My at home delivery was fast and efficient. Couldn't be happier.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

This was our second time working with Derrick Buccacio and finding a vehicle we love. Derrick is always personable and professional. He doesn’t pressure you into things and is honest. One thing that stands out with me about him is he always gets back to you whether he thinks he’s making a sale or not. A lot of salesmen I notice only care to contact you back if they think they’re making money off you. Derrick always gets back to our questions and concerns regardless. To us that says a lot about his character and makes us always wants to go through him to get a vehicle. We highly recommend Derrick to anyone.

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

I recently traded in my 2014 Camry for a 2022 Subaru. I had help with it all from Amir Willoughby. He is friendly, patient and knowledgeable. From my experience, I would definitely recommend him if you are shopping for a vehicle.

The ES350 Ultra Luxury model is worth the extra cost. Love the beige color, and the caramel color leather interior. The luxury styling and materials are wonderful --leather seats, steering wheel, and shifter; wood trim, extra large touch screen, super sound system. Safety features abound. Love the heads-up display. The seats are super comfortable, appreciate that they are cooled as well as heated--comfort in all seasons. The designers of this car considered every detail. This beauty runs on regular gas, no need to pay extra for premium fuel.

It was great. Service Advisor Greg Palm was very personable, and professional. The wait time was good also.

Very friendly professional team ..no preasure at all very helpful a total pleasure to work with.Would send famliy and friends to them .

Took my first long distance trip. This car is awesome!! Smooth ride! Handling great! Felt like I was in the most luxurious car ever made!

Having always hated the car buying experience, I so dreaded having to replace my vehicle of 10 years. However, Jose Barina is just a great Salesperson. Honest and explains it so easily. As well, he worked out a very fair deal. I am most impressed as he is like what sales people were like when I was young.... over 50 years ago+++ (I am in no way related or knew of him until this past week. Thank you Jose and give him a chance. I think you will also be impressed.

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

The car is spacious, easy to operate, comfortable, gas saving, and stylish! The car is clean and drives like a dream. We very much encourage anyone considering Hybrid to check this model out.