Used Lexus SUVs for sale near Chicopee, MA

Robert H. was my service manager. He went way beyond expectations, providing a loaner vehicle for me for flexibility and also in being courteous, fair, and transparent about my vehicle servicing needs. It was the best customer service experience I’ve had in a long time. Thx Robert.

The interior is spacious with all the amenities found in other mid-size luxury SUVs. When the windows are all up, it is very quiet. The engine and transmission are very smooth, quiet and powerful. The exterior design is elegant. The braking system is responsive and does not require too much force to adjust the braking distance. Overall, this is an excellent mid-size SUV.

We got awesome treatment and a good deal from this place. My salesman, Jonathan Testa was fantastic, honest and accommodating. The Toyota brand itself is an excellent, reliable car to begin with and the salesman I worked with could not be more pleasant and reasonable.

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

OMG !!! This was my 3rd time there. I had a very pleasant experience. Keep up the good work and wonderful staff. Not more to say.

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

Austin in the service department was great. This was my first time using the service center and they were quick and very communicative. Let me know what was needed today and was was needed at next service. Washed my car and even walked me out to the car so I would know where it was parked

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

Dealer reached out within half an hour of the inquiry and answered my questions regarding the truck. I was looking for a specific option the truck didn't have, but I was impressed with the sales staff knowledge of the truck despite it being from a competitors brand.

I bought a used 2018 NX 300 and I love it. The only drawback is the gas mileage is not good. Overall it’s a classy vehicle.

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Car fits me perfectly. Nice handling. Beautiful paint color and interior. I look forward to a road trip to see how she rides. Lexus make a great car.?

Great Quick Lane service. Helpful and easy. Dropped me off at work and offered to pick up as well. Very convenient. Fast Overall, a Good value.

Austin in service department is superb ! Will go to this dealership because of his excellent treatment and service ! Best service tech I ever had ! Thanks Austin for all your help !!

I love the truck capability combined with first class comfort. My GX has everything I need, and nothing I don’t. Long term value, combined with old school charm is hard to beat. Where else can you find a school bus mirror combined with sun glass holder? My third Lexus and will not be my last.

Without exception, the best car service experience I’ve had in a long time. Efrem was first class in every way.

We love the truck. It drives incredibly smooth, almost too smooth to feel capable off roads.... Yet it is. Gas mileage is poor as expected. Tech is a little behind the times however I'd buy it again in a second. It is so reliable and nice to drive.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

Had a hybrid RH 400 for many years, needed the extra seats and love the GX 460. Can’t complain, adult really isn’t comfortable in the 3rd row for a long distance buy other than that love it. The V8 won’t be around much longer so I’m happy I got this one. Happy happy.

Great service as usual! Love the waiting area and friendly staff! Shannon was so personable and very accommodating. I highly recommend this dealership!

A great combination of comfort, utility and dependability. Based on the Landcruiser renowned for rugged performance utilized worldwide I am confident that this vehicle will get us through most weather and terrain challenges.

Beautiful fit and finish on this car. Smooth and quiet on the road. Sport package with the captain's chairs and the 19" tires is really a nice option. All the latest safety features and technology. Love this vehicle.

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

Lexus will always be a great purchase doesn't matter what you choose. You can't go wrong period I am a previous owner of alexis.E s three fifty, and I am a lexus nx200t owner the gas is pretty much the same. You save on fuel great mileage. Great stability on the road, very quiet drive. Same maintenance as an ES350 my insurance remains the same, even though I have a small SUV you can't beat that. LUXURY ON A BUDGET

Great Service from start to finish. Dan in the service department was very helpful and professional. I really appreciated the video from the mechanic as he inspected my car. I highly recommend Hoffman Lexus.

This 2021 RX is a great vehicle, everything about the RX is high quality, quiet, quick, smooth, well built. Only complaint is cabin is built so tight that I farted in car at airport parking lot. Came back two weeks later from a trip overseas and it still stunk inside.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .

I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!

I had the absolute best experience buying my RX350 from Hendricks Lexus of Pleasanton. Absolutely no pressure, and my sales person was so knowledgeable. To be fair, he sells a great product which makes it easier but he still put in 100% effort and I sox months later I absolutely love my car. I have had it serviced and the experience has extended to that as well with caring, obviously happy staff that treat customers as family. They even videoed my service appointment to show me how everything was going! My RX350 is a space ship! It is so comfortable, so luxurious and feels so safe with so many features. It handles so well, has great pick up and the seats are incredibly comfortable. Features like camera rear view mirrors, heated steering wheel and the assisted driving are things I just didnt expect but am spoiled to enjoy!

I had a great experience buying my Tacoma from United Auto Sales. Rodney helped me through the whole process and was friendly, helpful and knowledgeable. He answered my questions, made things easy and never pushed. The paperwork was ready when I arrived and the whole process was quick. The truck was priced well and exactly as described. I’d recommend United Auto Sales and would work with Rodney again.

This is my 3rd Lexus, and second RX. Most reliable was my GX470. My RX350, 2016, F Sport is a very nice vehicle. I am disappointed in several common issues: Door lock fail (replaced twice on driver door), water pump fails (common problem), my panoramic sun roof black cover has also failed. I see other owners with the same issues. What is happening to Lexus quality? Maybe still better than most, but I assumed a car manufacturer would improve with time in quality? The issues noted above are common if you search.

It was a good experience. The lead sales man was a little on the rough side. But all was good.

Fantastic SUV. Swiss Army Knife of SUVs. Snow, towing, hauling, groceries, and going to a nice dinner, this SUV does it all. Mine is 2017 Luxury with Driver Assist package fully loaded with tow package and captain's chairs. It is my 8th Lexus (my wife has her 3rd RX 350, my daughter has IS 250, and I have had an LS 460L ($104K car!) and two GX 350s, all loaded. All perfect and zero issues. I live in Ohio and I run Blizzak snow tires in winter. The traction is amazing. The sound system is better than in my LS and it is quieter than the LS. I hated my LS due to tiny trunk and is the only Lexus that did not suit my needs and taste, FWIW. I am 59 and retired aerospace engineer, and will drive my GX until it no longer runs, I no longer run, or there is no more gas to buy. I have been a Toyota/Lexus fanboy for 20+ years. The GX does everything that I want it to do and it does it very well. I enjoy it that much.