Used Lexus SUVs for sale near Chicopee, MA

Great experience the whole process start to finish was mad easy by my salesperson Julie Hoag set up the Toyota app on my Iphone for my new 2025 Rav4 Limited Hybrid

I purchased my 2014 RX350 with 14,000 miles on it 5 years ago and have put 73,000 miles on it, mostly all highway and long distance cross states travel. I have kept regular maintenance ie oil changes, tires and alignments and now due some spark plugs. I have never owned a better, more reliable vehicle. 10 out of 10 would do it again.

Dan Savoia is amazing and so is the service team here. Trust them for life like I have. They are honest and will always make sure you are satisfied. I’ve been to many other Lexus dealerships and I’m telling you Hoffman is the best one.

2024 NX 350 F Sport has some great options I didn't know I'd ever need. Being able to customize just about everything is great. The Lexus system itself is easy to use but takes getting used to coming from a 2019 Jeep Compass Sport. Heads-up display, the large display screen is great, although I will say the climate controls are a bit awkward to use. It's easy enough to turn off, but turning it on is another issue. The safety features are awesome, from not being able to open the driver door if traffic is coming from behind to the lane assist, I am super happy with it. The F Sport has some giddy-up that is no joke, there are settings you can utilize; Eco, Normal, Sport, and Sport +. Each one has its advantages and disadvantages, but all are top-notch. The interior has a beautiful, sleek design that screams luxury. The only thing it is missing is the panoramic sunroof I am used to. That being said, I am very happy with my purchase.

I recently purchased my vehicle from Hoffman Lexus, and I am still genuinely blown away by how exceptional the entire experience was. From the moment I walked through the doors, I felt welcomed, valued, and taken care of in a way that is rare to find in the car-buying world. What made it even more impressive was that I was able to purchase and pick up my vehicle the very same day. Despite the quick turnaround, everything was handled with care, patience, and professionalism. Cherif, the sales manager, deserves special recognition for the incredible role he played in making this experience so smooth. He is absolutely phenomenal—professional, kind, attentive, and genuinely committed to ensuring customer satisfaction. Throughout the process, he checked in with me personally, made sure every detail was being handled promptly, and reassured me that my happiness mattered just as much as the sale itself. His leadership and customer-focused approach set the tone for the entire dealership. Alex, my sales representative, was equally impressive. From the start, he made me feel at ease and confident. He took the extra time to walk me through every feature, answer all of my questions thoroughly, and explain things in a clear and friendly way. What I really appreciated was his patience—never once did he rush me or make me feel pressured. Instead, he treated me like a priority, ensuring I felt supported throughout the entire process. His customer service was truly top-tier, and he made what can be a stressful experience feel smooth and enjoyable. Despite the quick, same-day timeline, the sale itself felt effortless. There were no problems, no delays, and absolutely no stress. Everything—from reviewing options, to paperwork, to preparing the vehicle—was handled efficiently and professionally. It was clear that the entire team at Hoffman Lexus values both quality and customer satisfaction. And then came the moment that truly took my breath away: when it was time for pickup, my new vehicle was waiting for me, beautifully detailed and wrapped with a big red bow on top! 🎀 That thoughtful gesture made the experience feel incredibly special—almost like receiving a gift rather than simply making a purchase. It showed just how much the team cared about making this a memorable milestone for me. If you're considering purchasing a Lexus, I highly recommend Hoffman Lexus. Be sure to ask for Cherif and Alex, because their dedication, professionalism, and genuine care for their customers truly sets them apart from any dealership I’ve ever visited. I left with a beautiful new vehicle and a truly exceptional buying experience that I’ll remember for a long time. This is what five-star service looks like, from start to finish.

I recently purchased a new vehicle from MB Springfield and had a good experience. After doing some research we were able to find the exact match I was looking for. After some time, dealing with the other dealer, I was able to get my new Coupe. Dave went through everything on the vehicle and helped setup my preferences. The finance department was wonderful and did not try to push extra or additional products. They went over my options and explained everything. In the long run I used my credit union because the interest rate was lower than their best interest rates; the process was smooth and accomplished in 15 minutes or so! Will definitely be back in the future and highly recommend.

I've had mine for 2 years now. Bought it new at Lexus of Louisville. The service there is excellent. I have the sport model and I couldn't be more satisfied. The ride is smooth. The gas mileage is great. The small size is all I need. The back seats lay down if I need extra room. It has good power for me and I would buy it again.

We got awesome treatment and a good deal from this place. My salesman, Jonathan Testa was fantastic, honest and accommodating. The Toyota brand itself is an excellent, reliable car to begin with and the salesman I worked with could not be more pleasant and reasonable.

I bought a used 2018 NX 300 and I love it. The only drawback is the gas mileage is not good. Overall it’s a classy vehicle.

Super clean and friendly dealership paper work went smooth and fast got the car I been looking for for the best deal definitely would recommend to friends and family

Love this SUV! It's futuristic exterior design caught my attention! Purchased brand new currently has 78,000. PROS: Extremely reliable and comfortable, quick, well-built, faux leather seats (much easier to take care of than leather), Sleek and sporty design, modern - NO wood interior! In 2015 Lexus accomplished what no other car maker ever did - All of their cars received the highest reliability rating! Had many cars and the NX is by far is the best! CONS: Touchy & frustrating mouse pad - jumps all over the place, display screen too small, requires premium gas, old and out of place analog clock.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

From the moment I entered this facility the staff was very friendly, helpful & attentive. My time there was pleasant and non-stressful. The purchase was easy and the sales manager was super nice! No pressure & they all listened to my questions and concerns. Love this dealership!! Highly recommend!!

I just bought a new car from Watertown Lexus. I met William at the door, he was very helpful and made the entire process easy from start to finish. His customer service was excellent and he was honest, knowledgeable and professional. I highly recommend him!

Austin in the service department was great. This was my first time using the service center and they were quick and very communicative. Let me know what was needed today and was was needed at next service. Washed my car and even walked me out to the car so I would know where it was parked

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Marcotte Ford provided Great help thru the whole purchasing process working on out of state registration, searching for ford rebates and providing best in class leasing rates

This 2021 RX is a great vehicle, everything about the RX is high quality, quiet, quick, smooth, well built. Only complaint is cabin is built so tight that I farted in car at airport parking lot. Came back two weeks later from a trip overseas and it still stunk inside.

Austin in service department is superb ! Will go to this dealership because of his excellent treatment and service ! Best service tech I ever had ! Thanks Austin for all your help !!

It’s the first Lexus rx to offer luxury and performance with almost self driving tech. Does almost everything with under 6 second acceleration and still gets 27 mpg. I love it!!

I bought a new 22 Sonata 1.6 turbo loaded! Ethan is my Sales Associate and he is personal and goes above and beyond to satisfy me,even a month after the sale.I got a descent deal on the new car and my trade in?👍

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

Without exception, the best car service experience I’ve had in a long time. Efrem was first class in every way.

Bryce at BMW West Springfield is awesome. He was patient and got us into a great car at a great deal. Not once did I feel pressured or uncomfortable. He provided reasonable and sound solutions for all “issues” we had, and really made the leasing process incredibly simple.

Second NX I’ve owned. My ‘17 NX200 had zero issues the 5 years I owned it. The ‘24 NX 350 FSport has everything I want and some things I didn’t know I would enjoy. I appreciate the upgraded engine and 275hp. The programmable “custom” settings is something I was surprised to have. Besides Sport and Eco mode, you can program the vehicle to where the steering and suspension is tight but you have normal throttle/shift points. The upgraded stereo is plenty loud although the “hey Lexus” infotainment is slow and still kind of clunky, albeit better than the old platform. The associated Lexus app is user friendly, and the credit card key replacing the key fob is a subtle but welcome change: one less thing to carry. Overall it is a fantastic vehicle and has aggressive lines and adequate performance that I thing rivals anything in its class. Couple that with Toyota reliability and you have a winner. Certainly worth looking at it, I’d contend worth the purchase.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Great service as usual! Love the waiting area and friendly staff! Shannon was so personable and very accommodating. I highly recommend this dealership!

I love the truck capability combined with first class comfort. My GX has everything I need, and nothing I don’t. Long term value, combined with old school charm is hard to beat. Where else can you find a school bus mirror combined with sun glass holder? My third Lexus and will not be my last.

Shannon has always been wonderful to deal with and very knowledgeable. There is always an appointment available when I need one. While I have a dealership closer to home, I am always willing to travel about 45 minutes away from home.

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

The most solid car I have ever driven, Outstanding performance with more power than I expected. Once you own a Lexus, you will never buy another brand.

OMG !!! This was my 3rd time there. I had a very pleasant experience. Keep up the good work and wonderful staff. Not more to say.

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .