This was my first time buying a car through a dealership and it was a very pleasant and successful experience! Ryan W helped me get a loan and worked for a payment plan that would fit me perfectly. Definitely a very personable staff. Oh, and i love my car !!
Loved this place, Jay helped get me into my first car and I couldn't be happier! If you're in the market for a car I highly recommend this dealership. They're willing to work with you and make the process super easy!
We're purchasing a van for our handicap grandchild.
by Lluvert from DealerRater.com
December 1, 2018
Ryan Woodward worked with us I'm getting the van for a handicap grandchild he did a awesome job he was very friendly and went out of his way to help us thanks again Ryan we really appreciate everything me and my wife
My brother-in-law purchased a truck from this dealer and highly recommended it. I was pleased with the prompt attention and polite service. I called to see if the 2 impalas I was interested in had remote starts, a feature I was looking for. Ryan said he would check and got right back to me, texted me the address of the dealership and our appointment time. The whole experience was pleasant and respectful.
Picked up a great truck and worked with a good guy Larry Bruning. Larry made the process really easy and was a good communicator with email and texting while we finished up the deal. My first full size Ford truck and I'm really happy with it. Thank you Orleans Ford.
Very welcoming dealership; staff very responsive-Zach McMullen greeted us, made us feel welcome, We were impressed with his product knowledge over several modes and product lines. Took time to explain advantages of various features, followed through with the financial arrangements and simplified the paperwork process. Probably his professionalism “sealed the deal”...
Took a little longer than quoted but they got me in for repair when other dealers had a longer wait. Wasn’t happy when I had to get something out of my car in back lot and found car unlocked and keys sitting on center console in plain view. Overall good service though and car appears to be working normally.
I had the absolute best experience purchasing this Ford Edge. I do believe I got not only a great price on the car I purchased, but also a fair price for the car I was traded in. I actually had fun negotiating the deal. I will recommend Orleans Ford to all my friends. “Go see Don, he’ll get you a great deal.”
Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance
I was contacted by salesman Jadon shortly after signing up for a test drive promotion by Ford. During the test drive at Dave Smith, Jadon was very informative with all ford was offering at the time (rebates, lease buyouts, etc.) and all of the features of both the 2017 and 2018 Ford Mustang Ecoboosts. As I wasn't ready to buy for a couple of months, Jadon kept in contact and was very responsive to every question and concern I had. When I decided on a model located at an out of town dealership, Jadon was quick to assure me that they could retrieve it. A week later, after the quickest buying process I have experienced along with the lowest finance rate I could find, I am loving my 2017 Ford Mustang Ecoboost in lightning blue. Very impressed with overall experience. No nagging salesman trying to upsell you, but rather very responsive to every need.
Honestly the best car buying experience ever! Our salesman Todd was courteous, personable, patient (we brought a two and six year old with us) and an all around great guy to purchase from!! We will absolutely buy another car from them in the future! Highly recommended from a family that purchases a car every few years!!
I will tell everyone about my experience at Basil Ford and I will return for all service work if you looking for Quality service there the place where you need to be!
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