If it was possible to give 6 stars I would!! From the customer service to the repairs provided I was thoroughly impressed with this Volkswagen location.
Exceeded expectations after 2 years of ownership
by Banker Rich from Columbia, MO
December 21, 2018
Vehicle has been perfect for me. I am satisfied with the performance & comfort. Averaged 34.08 MPG over the 2 years. Safety systems all work correctly. Reliability has been great. Not a high tech guy, but everything works fine. Some competitors have better interiors, but it is OK. Has plenty of room & cargo space. Headlights could be a little stronger & liftgate could raise a little higher. Brakes are good. Gas to electric & back is seamless. With Toyota Care, I have had zero maintenance costs. Have signed up for Toyota Care Plus at a cost of $329 which is a no-brainer for another 2 years as it also covers a new air filter & cabin air filter at 30,000 miles.
Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience. Thanks guys! ✌
Fun to drive
by Jennygrl77 from Mechanicsburg, PA
December 16, 2018
Decent gas mileage, handles great, I like the large dash screen with navigation. Owned less than a month, no issues for far other than lack of storage space.
Dan K. was very patient and accommodating through what might have been a difficult situation!
New To VW and think we’re gonna like it
by NewVWdriver from Edmond, OK
December 27, 2018
Have not had the vehicle but about a month. My wife is the main driver and really likes it. I have driven it on several occasions and enjoy driving it. Interior is nice and appears to be of good quality. Not sure about the auto engine off at stops. It is a little jerky when it comes back on, but this option can be turned off. Even with it off, the car has immediate sensitive acceleration, but this may be something I’m just getting use to and will adapt to it. Overall very satisfied.
Sales people were very nice. Found the car I needed in no time. Very thorough when cleaning the vehicle before purchased. Made it as enjoyable experience ( as enjoyable buying a car can be).
by Blakev88 from Walker, La
January 6, 2019
Great for a family although I would recommend the captains chairs. One major issue is the rear automatic lift gates have issues. Mine is 2200$ to fix. Great vehicle just watch out for those rear hatch issues.
I went in looking for a new Beetle and the team at Basil Volkswagen was AWESOME! They worked with me to find the right price and they were very friendly, knowledgeable and genuine on both visits into the location. Mike Neal, my sales rep, was funny and kind and the few hours I spent with him went by so quickly because we laughed and joked all the while handling everything that needed to be done in order for me to leave with the car of my dreams. I’d definitely send my friends and family here!
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
I stopped in and met with Jess Present to look at financing options. He was very friendly and helpful, and quickly set me up with financing options. Dan Krauss was the salesman who showed me the vehicles. He was very friendly and knowledgable. All my questions were answered, and I was quickly behind the wheel of my beautiful new Jetta SE. Thanks guys!
Luxurious Car without paying Luxury $$$
by Ryan from Austin
December 25, 2018
Once I had reviewed this car and analyzed it online, I knew this was the vehicle for me. Competitively priced with the cars in its class, the 2018 VW Tiguan SE in Habanero Orange will have heads turning and praises galore. It's exterior will have people saying how the color goes perfectly with the body style of the car. As far as the interior, people will think that it's a compact. But it's the compact car that's not so compact. When you actually enter the vehicle, you see that the length on it is the longest in its class and the width and height of the car is only about 2-4 inches shorter than the average mid-size SUV. Likewise, with the ability to switch in-between sport mode, you'll have yourself thinking you're in a race car. Did I mention the 4 cylinder engine and great gas mileage this car provides? Also, there is the 8-inch touchscreen that is so sleek and functional that you'll never need to look down at your phone while you drive again. The car is a fantastic one, great value for the money. I haven't looked back since my purchase!
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
7th Chevrolet Truck I've owned
by JAD2 from Palmyra NY
January 13, 2019
The truck will pull what I need it to. Very fair priced, good quality as always, fun to drive and stylish. Every one I have owned has met everything I need or wanted like stated above.
Extremely friendly dealership. Dean is super nice guy! And Drew my salesman was very helpful and answered all my questions along with Joe the sales manager.. Everyone I came in contact with went above and beyond my expectations. All staff made me feel welcome and really went out their way to help me out. Very happy with the way I was treated by everyone.
Most reliable car i own
by msdiva5454 from Apopka FL
January 12, 2019
This car meet everything I thought it would be and i love it. My grand kids love the car and cause we can listens to you tube
friendly and courteous staff who are pleasant to deal with and give prompt service; they have a clean waiting area as is the entire dealership building.
L5P Duramax has no comparisons
by Diezelnut from Mount Vernon, IL
December 2, 2018
I’ve owned Ford and Dodge diesels in the past, nothing compares to the L5P. The truck is comfortable, quiet and has an impressive torque range. Have not had it long enough to gauge mileage, so far it compares to the LML when it was new.
Excellent Customer Service and Auto Service Dept. It is obvious that the customer is always #1 here.
And the name is Keller!
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
Great service and customer relations. In and out quickly which is VERY important to me and I'm sure to others!
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
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