I was involved with another dealership in a process of trading-in two vehicles for one. I was frustrated there but fortunately ended up working with the expert team at Gulf Auto Direct. They made what was turning into a complex transaction a pleasure! I was greeted by every member involved and every consideration to me as the customer was given. Rickey was easy going but informative and helpful. He communicated with me in a straight forward manner that I respected and showed that he respected me! The whole team did everything they said they would do and in a timely manner. It was impressive to see such team work dedicated to making my experience there exceptional. I am a believer in customer service and this places does more than deliver. Don't hesitate this is where you want to do bussiness--ask for Rickey.
Love this car.
by Roe204th from Myrtle Beach
April 18, 2019
Had had 4 other cars over the last 15 years and just love this car. It is a pleasure to drive. And has all the luxury items I wanted.
Was having a problem with my 2017 F-150 shifting and brought ii in about 0800 in the morning. They was able to get to it that day and found an update and a bulletin that was needed. I got my truck back the same day. I was dealing with Zack and I have nothing but great things to say about him, the service, the facilities, and the customer service. Thank you all.....
Very reliable car
by RogerGoBlue from Grand Rapids, Michigan
April 29, 2019
This car meets every expectation we were looking for. My daughter had a massive stroke and the car holds her wheelchair and is easy for her to get in and out of car.
The Team at Gulf Auto Direct made my car buying experience smooth. MiMi went above and beyond to get me approved. Mr Eric and Rickey also assisted and working together they made it happen ! I will be forever grateful for the team at Gulf Auto Direct for getting me into the Car I wanted. Thanks Guys ! Keep up the great work !
What an awesome car
by Mysticboss from Omaha, NE
April 26, 2019
I think this car is great in every way, I just hope it holds the test of time and wear and tear. So far this car has been great the suspension is amazing bumps are gone over very smoothly and lightly. This vehicle has tons of power and the awd makes it that much better. I had a Lincoln LS this is a very big upgrade that was well worth it.
I was very pleased with the service and there was not much wait time for my car..I love my 2015 Lincoln MKS and keep it show room new! I would not want any other car..I have been a Ford driver since 1988 and loved all my cars from the 1988 T-bird to my 2015 Lincoln MKS
by RAY from New Orleans
March 7, 2019
It meet my needs . Great on the highway and great on gas.I believe I got a good deal for the mileage on the vehicle. Wishing it was less
I had the best car buying experience ever at Butch Oustalet Ford. My salesperson was very knowledgeable about the Ford Fusion Hybrid that I leased. The sales manager, Gary Burtch went above and beyond my expectations to get the exact car that I wanted. I highly recommend Butch Oustalet Ford and Mazda to anyone that is in the market for a new or used vehicle.
Great Luxury and Power
by God Lover from Houston, Texas
April 18, 2019
Great Vehicle, I never owned a Luxury SUV before and it is great, I don't think I will go back to a car again. The perfect color I didn't want a noticeable color or a color that everyone has.
I like the car first American car since 1992, plenty of leg room in front. Back not as much, Would like to get better gas mileage
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