Used Lincoln SUVs for sale near Chagrin Falls, OH

5/5 Stars – Kristy Tomcho is basically a car-buying superhero in heels Look, I walked into the Ken Ganley Ford in Parma dealership feeling like my credit score was auditioning for the role of "villain in a bad rom-com"—not exactly prime car-buying position. Bills were stacking, options were slim, and I was ready to settle for whatever sad little economy box they could squeeze me into. Then Kristy happened. This woman didn't just sell me a car—she performed actual miracles. With the patience of a saint, the negotiation skills of a chess grandmaster, and the charm of someone who could talk a lemon into becoming lemonade, she worked every angle to get me approved for something way better than I deserved. We're talking a super sweet ride that actually makes me smile every time I start it (and doesn't make my wallet cry). No high-pressure tactics, no shady back-and-forth, just straight-up advocacy for what I needed. She explained everything clearly, fought for the best deal possible, and made the whole process feel like we were teaming up against the finance gods—and we won. If you're in the market (or think you're not quite in the market yet), do yourself a favor and ask for Kristy. She doesn't just close deals—she creates happy endings. This dealership is lucky to have her, and now I'm lucky to have this awesome car thanks to her. 10/10 would buy from her again (and probably will when it's time for the next upgrade). Thank you, Kristy—you're a legend!

An amazing vehicle. We went with the all wheel drive Reserve II base, with 201A, jet, and dynamic handling packages. Took the price up to a tad below 84K. I love this vehicle! From it lowering itself a few inches when you walk up to it to make it easier to get in, The 30-way adjustable seats, the fantastic ride when you're driving it, and overall appearance of it, awesome! I highly recommend this!

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

Solid American comfort and performance - nothing extravagant but what you would expect from Lincoln. Comfortable, solid performance and full of all the modern features you see on luxury cars

I worked with Kristy. She is absolutely amazing. Everything was very professional. In and out in 90 minutes.

I have only owned this vehicle for a month and I am still learning all of the mechanical and tech of it, it drives great, has been performing as expected and the look is very appealing, a very high quality car, only problem is price

Heather was great to work with, highly responsive, and offered flexible solutions. Communication was thorough, professional, and timely. The experience was above standard, everyone on the team should commended, every time I bring my car in for servicing the experience is always consistent and predictable in a good way.

I love my aviator reserve. It is so comfortable and easy to handle. It turns on a dime. The ride is smooth and quiet. I do miss the luxury of my black label navigator but in comparison, the aviator is much easier to handle and park because of its size. We have had many recalls, but no issues otherwise with our vehicle. I am proud to on this vehicle and I love driving it.

Just had my tires swap and alignment done. Everything was courteous and professional. The quality of service is excellent. Danielle is wonderful. Responsible and responsive.

Well, first thing is first. This is a great American luxury suv, problem, just that. We Americans worry too much about things we don't need and forgo things we do and thus you have most American companies especially auto manufacturers. Charge a lot but receive very little in durability but ague that it's offered at least. Precisely why the Japanese and recently the German luxury manufacturers do it better. They are not just trying to make a xxxx load of money, they actually care that their products are what they are being hyped as and stand the test of time regardless of the deepness of their customers pockets. So does the Lincoln produce a great product, Yes and No and that's a problem in this class as their asking price. For $60+k the vehicle shouldn't have any negative reviews let alone quality issues. The American car makers are an unfortunate mixed bag and leave me always expecting more. Maybe the true intent after all, planned obsolescence. Non the less I'd recommend a good extended warranty because when things fail outside of warranty, most likely it will cost more then the vehicle in the 1st place.

Chris Fischer went beyond my experience to get my Maverick Truck. He explained everything to me even when he was on vacation. A great experience.

We traded up to our 2025 Navigator from a BMW X7. Much more room in the Navigator and more amenities. We did sacrifice some fuel economy, but we expected there would be a difference. The 48" dash screen is awesome! We thought the X7 spoiled us, but this is even better! It is a bigger vehicle and drives/handles as such but not complaining.

Very helpful and easy process. In and out with the minivan I wanted in less than 2 hours. Would definitely recommend to anyone looking for a used car. They really made this process so easy and fast.

This vehicle is very luxuries and smooth ride don't but don’t let that fool you. The Limited Lincoln Navigator addition has a lot of power for pulling a trailer or need the get up and go!

Was shopping for a used car and we stopped in. Owner was a really nice guy and tried to help us find something that would fit our needs. He didn't have anything on his lot at the time but told us he would keep and eye out and even pointed us in to other dealers for possible options. Was very helpful.

I have owner many vehicles and this by far is the best car on the road! Looks good, drives great, comfortable, step on the gas and it goes, not one problem. A perfect car.

Soon as I walked through the door wow what a wonderful experience Top of the line dealership I was greeted by the manager and financial manager Offered top of the line refreshments Wonderful waiting area for my husband My Cadillac had a couple of issues that were fixed within a week My salesman Sean was amazing as another salesperson Faith When I picked up my car again the hospitality was wonderful Even though I was going through my bank the manager offer me another bank that gave me a better interest, I took that offer Both Sean and Faith took me through the car to show me everything and help me set up OnStar and Pandora

More power than a v8. Rides like a dream. Every luxury you could want. This car has never given us any problems and is absolutely the best for a long road trip.

Great service ! Dominic Fair was very great as well took his time with me and did what he could to help me .

Love this car. Great reliability, comfort, Great features with easy functionality. Sync System is very user friendly. I love driving this car and passengers, friends and family are also impressed

The engine light still comes on and stays on. I went off for a week or so but just came on today. People nice. Would get another car there

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

2017 MKC engine needs replacing only 44000 miles out of warranty. Why wasn’t there a recall? $10445 to replace motor. Can ford be held responsible help?

Buying experience was pleasant. I usually don't buy from a dealer again, but I would consider getting another from this salesman and dealership. Was a good experience.

Love this car. Smooth ride, easy to understand the technology, good gas mileage. I traded in a Lexus NX as it was too hard to understand. This car has all the same features but much easier to drive and use.

You should definitely talk to him! He’s reliable and trustworthy. He’ll help you out.

We bought a 2019 Lincoln MKC reserve, with 54,000 miles on it. The car is most impressive. The only drawback that I would even mention at this point, is a tight backseat as far as roominess, and a shortly smaller cargo area. I have gotten well over 20 miles per gallon around town, and 27.5 on a trip. The seats are incredibly comfortable, both cooled and heated. The entertainment system works flawlessly. The vehicle is solid, stable, and exceptionally quiet. It may turn out to be one of the better vehicles we have ever had.

Just wanted to say thank you to the service center for going above and beyond fixing some issues that another dealer should have taken care of. I don’t care how far you are out of my way I’m bringing my vehicle to you guys from here on out. Nice job!

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

My 3rd Lincoln 2016 MKX..2018 MKX..now a 2022 Nautilus .. the right size a 2 row SUV we live the 13" nav screen and it's technology... Quiet, comfortable and the twin turbo is remarkable .. forget a comparable Cadillac that's rated less then this cruiser etc.

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Because of my age, 82, making a decision to transition from a traditional large sedan to a mid-sized SUV was a serious decision. It was also serious because this may be my last car of my lifetime. The 2024 Nautilus might be characterized as a young man's car. There is its extraordinary collection of technologies, its one-of-a-kind electronic wrap-around display system, and its multitude of new safety features. None of them are daunting to manage and none should overwhelm a senior driver. Lincoln did not substitute luxury with bells and whistles and neither did it sacrifice one bit of reliability with style. The Nautilus was purchased after comparing it to all of its head-to-head competition and there are no regrets. If this is to be my last car, so be it.

Bought a car recently from here. Sales rep Zach was helpful. I had a lot of questions and he got the answers.

Gas mileage is better than what was estimated. Currently getting 21.6 in town. Only has 2200 miles on it so far, so no long trips yet. Interior is luxurious and super comfortable. I am shorter, 5'3" and I am actually able to see out and have not noticed many blind spots yet. So far I have no complaints and I am super happy with the purchase