Used 2019 Mazda CX-5 for sale near Chevy Chase View, MD

The guy that scheduled my appointment, Tony, really went above and beyond. The guy was awesome. While scheduling my service request he also set up a follow-up task for himself to help me out.

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

They were super helpful, and answered all questions. They also helped me set up the entertainment system. They had snacks and a nice lounge waiting area

Fuel injector service made the car accelerate/ respond way better. 35,000 miles onward definitely felt a difference after the service. Feels like a brand new car again. Brakes could be better but overall great timeless vehicle.

Great business dealing with the maintenance shop! Very courteous and professional!! This is my favorite dealer to get work done to my truck!

Such a smooth driving SUV. But the transmission/engine cannot find the proper ratios to respond quickly from 15-35 mph. Very frustrating in busy traffic. Otherwise, beautiful interior and very reliable. The entertainment system takes forever to start on initial start up. GPS looks like it from 2002.

Great service! Edgar do took care of me. I had a great experience with coons

After looking at Honda, Toyota, and Nissan smaller SUVs, I accidentally came across the Mazda CX-5 and decide to take it for a test drive. It is now sitting in my driveway and there's nothing I don't like about it. As far as handling, power, styling, technology package there was just no comparison. I am super tall and while the back seat legroom is a little bit restrictive, I don't usually drive from the back seat so all is good. Since there is no Mazda dealership in my community I was not very familiar with the brand other than the name and logo. I am so glad I had an opportunity to check out this car. If you are in the market for a family-sized SUV you absolutely have to take the Mazda CX-5 for a test drive. I love this car.

Figured out the issue and completed the annual inspection all in one visit . Well done !!

This is a great dealership to buy used cars at! Their service is great as well as their cars! Definitely would recommend checking this out

MY experience with Trust Auto was seamless from start to finish. Our sales agent, Kate was professional and delightfully pleasant. There was never a hint of pressure or surprises with hidden fees. Therefore, I highly recommend this dealership.

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

Exelen communication Everything right The best dealer Lexus Easy paperwork Nice communication we the agent

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

Exceptional service and attention. It was my first time buying a car in DC and I was quite far away from the dealership, notwithstanding, Mohammad came to get me and made the whole process seamless and streamlined. Great attention from everyone at the dealership. The car is exactly what I needed.

Good experience, communication throughout the process. Highly recommend and will continue my service needs here at the dealership, Koons Baltimore Ford

Absolutely the best experience I’ve had at a dealership and I have bought a lot of cars over the years. I have to admit I dreaded buying a new car and shopping around but this dealership - salesman (Shan) and finance department (Lenny) were very friendly and knowledgeable; as well as not pushy which made this transaction that much easier. I’m very satisfied with my new car and the purchase price I received. I will definitely return when it’s time for a new vehicle. Thanks for making my experience and dealership stigma a happy one!!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I had the pleasure of working with salesman Kamau Dawson. He was very easy to work with and got me through the process easily and quickly. I almost gave up looking for a car. I had a great experience and I will refer my family and friends to Mr. Dawson if they decide to purchase a vehicle. I was completely impressed with his professionalism and customer service. He was also respectful and not pushy.