Used Mazda CX-5 for sale near Lansing, IL

Great service department! Would recommend for tremendous value and friendly staff! If you have a Mazda, come here!!

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

The sales representative Eric McGee, was very informative and helpful in helping me get service for my daughter's vehicle

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

Buying a vehicle can be difficult, but working with Rick made it easier because we ended up buying a new vehicle which helped with our situation. Had a great experience at Team Toyota!

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

Todd and Tom were awesome. They got me in and out super fast. Al was also a big help and I would highly recommend you purchase your next vehicle at Willowbrook Ford!! Tom Mason

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

I purchased a new Honda CRV this past weekend from JP. JP is hands down the best there is. Not only is he knowledge and kind, but also works very hard to make sure you get the car you want and that you don't spend too much wasted time at the dealership. Out of all my times buying a car, this has to be the most positive experience I have had thanks to JP. Would buy another car again from this dealership.

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

3rd car from Toyota midtown , they great willing to help and assist you to everything

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

Fantastic experience with service team member Harley. She helped me with a windshield replacement that I didn't even know was covered by the warranty. Other Dealerships would not have done research to cover it. Appreciate your help Harley!!

I have the Premium Plus. Non-turbo, but I don't really feel like I'm missing anything. It still has a "Sport" setting, in case I want to be peppier. It is truly a great ride and a beautiful car. Remarkably quiet and smooth. Nice, comfortable leather seats. Great Bose sound system. Good smart features. The blind spot beeping was annoying, but I was able to turn it off (you can turn off many of the sound and a few of the safety features). Way easier to learn the features than my old Acura, which I drove for 11 years, and it still confused me. The reason why I didn't rate the interior and comfort as a 5 star is because 1) it needs a little more armrest and compartment space, than it currently has, 2) the cupholder is set back in front of the arm rest, making it a little tough to get the beverage, and use that small armrest properly, 3) Once you sync your IPhone to the car, apple play takes over and its really tough to get out of it to use non-apple features like Sirius or the radio (yes, the radio!), and 4) it could use a little ambient lighting (but there are built-in areas so you can retro-fit).

Everyone at the company was wonderful. The whole process was made easier by their kindness and helpfulness. We got our dream car without any hassle.

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

Kevin and supporting cast were very responsive and good at communication. We traveled 2.5 hours to buy a car As Described from them.

Test drove a used 2019 CX-5 two days ago and loved it. However, the exterior had a number of scratches and no sunroof, which is a must. Came home, looked online and found an immaculate 2018 CX-5 with only 31K miles at a Mazda dealer 70 miles away. Test drove it this morning and brought it home this afternoon. Smooth acceleration, quiet cabin, absorbs bumps nicely. Feels like driving a much more expensive care. Touring model gives you all the features you would expect in a much more expensive car. Looking forward to many years of driving comfort and enjoyment. PS Took a very critical friend with me to check out the car, and he had nothing but praise for it.

Great experience at Muller Acura of Merrillville! Juele went above and beyond answering the questions I had about a CPO vehicle they had for sale. I was 50 miles away in IL, so we couldn't easily pop in to check it out. We were very sensitive to things like ex-smoker vehicles, and Juele went out to the vehicle, running the A/C, and looking for stains. I could hear the car running in the background as she checked (and it was not a smokers vehicle). Then when I was able to come into the dealership on the weekend, it was pulled into a bay inside since it was threatening rain that morning. I was able to take all the time I needed to inspect and test drive the vehicle. When it came to negotiating the deal, there was some back and forth on price and trade that was very amicable, and they were very willing to send me detailed OTD price before I drove out there. We ironed out the remaining details when I was there, without a lot of the normal "salesmanship/posturing" most dealers do. And all along the way, Juele and their team were calling out any "gotchas" that may come up with an IL person buying from IN dealer, which was very appreciated. The rest of the tean there, from the finance manager to other sales people, were very friendly and no nonsense. For any future friends and family, I'd steer them to this team for their next purchases in a heartbeat.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Our experience at Import Exchange in Monkena, IL, was excellent. We found a car that we liked but noticed a couple of cosmetic issues with the bumper. Mike at Import Exchange jumped right in and fixed the defects in a timely and well-done manner. They also worked with us on the price. I would definitely recommend the folks at Import Exchange Inc.

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

Great customer service by Charles Brakebill and the entire Zeigler team. It sounds like they all work together very well and I was happy to see that. I bought a used Chevy but I'm happy to be part of the Subaru family.

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.

Excellent experience with Mandy, she went above and beyond to help not only me, but my husband purchased two brand new vehicles

Fuel injector service made the car accelerate/ respond way better. 35,000 miles onward definitely felt a difference after the service. Feels like a brand new car again. Brakes could be better but overall great timeless vehicle.

I bought the 2015 cx5 used a few months ago with 88k miles on it. Based on my research it should last up to 300k miles with regular maintenance and non aggressive driving. I have the grand touring trim in all black. It's a very good looking vehicle inside and out. Placement of gauges is very good and buttons/functions are easy to access. Temperature functions are simple and work really well. Good venting. Windshield wipers work fine but the intermittent timer sometimes seems to fluctuate either based on speed of the car or there's something malfunctioning. I can't tell to be honest. Storage is good and there's enough pockets, compartments and spaces for personal items. Overall the look and feel seems right on the bubble of being luxury. The handling is on the stiffer side made to give a feel of performance which it does. I get a pretty strong connection with the road. The turns are tight. It feels good to drive and it's even fun though I don't push that. I used to have a Mazda protege in the 90's and it gave that handling excitement despite its modest power. The cx5 reminds me why I liked that car. The lag when pressing hard on the gas is a bit annoying and the 0-60 time seems a bit slow for the 184hp 2.5l engine but once it gets into it's power band it goes. Gas mileage is very good imo. I get 26 mpg combined city/highway. Seats are comfortable enough though I might have chosen the touring model for the cloth seats instead of leather because items slide off the seats and I notice some wear and stitching tears that I'll need to have repaired. The adjustments with the seats are very good I think. I like the lumbar support. The hatchback works well but I would have appreciated an automatic open/close function. I haven't had a large hatchback before and it's a bit annoying having to force the closing if I have items in my hand. 1st world criticism certainly. The biggest issue with this model year (and I think all models up to 2018(?) is the gps and entertainment unit. It uses the old TomTom navigation system which is very clunky and too frustrating to bother with. I use my phone instead. The entertainment system works well enough but I'm surprised it included a CD player even in 2015. I don't listen to the radio or have a Sirius subscription so I mostly Bluetooth connect my phone for streaming music and navigation. It shouldn't be necessary with an integrated system already in place but the installed system is that bad. It's all made worse by the Bluetooth tech. It often disconnects for no reason and sometimes takes a minute or longer for the system to recognize my phone. Sometimes it will be connected but there's no sound, again for no reason I can see. Usually these issues happen at start up and once I'm driving a few minutes it works fine. If I watch a video on phone there's a big latency lag from the phone to the stereo. It's big enough that it's unwatchable since a mouth moves but the sounds come later. I have to disconnect bluetooth when watching a video which is a major annoyance. I'm planning on replacing the stereo head unit in the future which hopefully will solve all these problems. Overall it's really a great car.

I’m 72 and have owned many cars including jags, Volvo, bmw, ect this is the nicest, comfortable car I’ve had, l suspect that kept in good condition and serviced correctly it will last many years, if you are looking for a reliable, attractive, zippy car then this is for you, l test drove all the similar cars and the cx5 was the car for me.

Very straightforward process buying a BMW x5 with them. The car passed inspection with flying colors and the Wally was easy to work with, transparent with no hidden fees. Would recommend these guys!

Very impressive mid sized SUV. Very solid handling, great on gas, and looks solid. Very happy with the purchase. I looked at many others in the same class and I thought this was the best looking, had the best interior set up and is economical. Very happy with the purchase. Definitely would recommend.

My CX-5 is perfect for me. I love the look, the reliability and the brand. For a mid-priced car, the customer service is wonderful. Mazda has nailed the red and I love the apple car play.

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.