Used 2023 Mazda CX-9 for sale near West Laurel, MD

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Despite this being the final year offered (the CX-90 will replace it soon) the CX-9 is still a looker. The 6 speed transmission shifts smoothly and the 2.5L turbo has plenty of power to move this 4200 pound AWD, SUV. Seats are very comfortable in both first and middle and I keep the third row folded down leaving a good sized cargo area for hauling groceries, 50lb bags of birdseed, softener salt and anything else I need to carry. And I absolutely love the way this thing handles! It feels far more like a nimble car than a 3 row SUV. The 12 speaker Bose sound system is clear and powerful. The cabin is very quiet at all speeds. The ride is firm but solid and comfortable. Not a squeak or rattle. I have the Carbon Edition and I feel it looks as fresh as any new three row mid-sized SUV out there. I traded my 2019 Ram Limited (an incredibly luxurious truck for the Mazda and I was concerned about adapting to a smaller vehicle but the CX-9 is everything I could have hoped for. I would recommend anyone who enjoys driving and has to occasionally carry some bulky stuff to consider one of these before they're gone.

Bryson our sales rep was extremely professional and patient while we decided which vehicle to purchase. We had a good idea which vehicle we wanted but weren’t sure which trim level. Bryson walked us through all the different features and the test drives. We found the perfect car for us. Victor, the manager, also was extremely helpful getting us the best deal possible. We hopefully will enjoy the car for many years!

Staff were professional and about their work. Whenever I called to check on my vehicle, person I talked with was polite and willing to assist me. Repair was done when promised and it was a good job.

Professional and friendly staff who respect your time. No hassle buying experience. My 5th purchase from them over 10 years and I’ll be back for #6.

I would have rated Sport Honda a 10 if I could have. I attribute this to Honda’s owner Gibbs Fogarty. He is hands-on and very customer-oriented. He listens to and cares about his customers, treating us as valued and respected Sports Family. On May 16, I bought a 2025 Honda Civic Sport. The entire process was seamless, so unlike the usual, dreaded car buying process. This fear was evident by my old 18-year-old car. My initial welcoming was with Sales Manager Joshua Pesantez. I had talked to him prior to my coming in, in order to advise him of which model I had in mind. When I arrived, he had my desired car waiting for me. After greeting me, he introduced me to Senior Sales Consultant Michael Canter. Mike was awesome! He patiently familiarized me with the numerous functions of my car before, during, and after the test drive. He had extreme knowledge of my car and ensured that I was comfortable handling it. Then, he introduced me to Business Manager Josue Canas-Benavides. Josue handled the financing. In addition to handling my financing, he also guided me through the necessary warranty and beneficial protection plans. I felt as if he acted in my best interest, particularly answering all of my questions. After we wrapped up the financing, I returned to Mike who would “see me off” in my new car. Mike assisted me in transferring items from my old car to my new car. Even though they closed at 6:00, Mike was there wrapping things up with me until I happily drove off at 8:30. The next day, Mike followed up, thanking me for being a loyal “Sport Fan” and also provided a link to watch videos that would familiarize me with my new car. I also received emails from: 1) Corporate Headquarters welcoming me and ensuring my satisfaction and 2) Service Manager Jeanne Dugan thanking me for my purchase, welcoming me to the Service Department, and advising me of the services and benefits of her Department. I am very excited and pleased with my new car and feel confident that Sport Honda will take very good care of it in the future! Based on my extraordinary experience, I highly recommend Sport Honda.

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

Mike really made the process easy as a first time buyer he really knows his stuff. Loving the new car and would recommend him to anyone looking to purchase.

First time car buyer. I was treated like an old friend. The salesgirl was friendly and helpful, explained the process and showed me every feature on my Chrysler 200. Will be a customer for life.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

The customer service was awesome. Very responsive and they know these vehicles. I will continue to bring my car here to be serviced. Thank you.

I arrived at the dealership looking at the vehicles on the lot when I was approached by Adrian!! his customer service is so awesome and he is very detailed in explaining and addressing your questions! so I was looking to buy a Nissan rouge when he pointed out the Mazda Cx5, went on a test drive and fell in love with this SUV! I purchased it in September 2022 and it was more than I imagined, the drive is very smooth. The staff at Passport really know how to treat and assist their customers, I was so pleased with the customer service I got from my salesman Adrian as well as my finance manager Carlos. I appreciate all the staff at this dealership they made my experience very pleasant and I will definitely recommend anyone who is looking to purchase a Mazda to take your business to them!! I had to take my vehicle to the service department and Jessica takes good care of your needs and very detailed in explaining your vehicle issues. Not to mention the dealership is very very clean and state of the art and always smells nice!!!! Thank you to all the passport staff who helped in making my car experience a great one.

Mike was very helpful and knowledgeable with the car we were interested in. Glad you we’re the one to help us in finding the car we’re looking for

We dropped off our Highlander to have repairs done. Talked with Danny about the repairs and agreed to have the work done. Danny stayed in touch with us while the repairs were completed.

I had a great experience. The sales manager was very knowledgeable.He was very helpful settings my vehicle

micheal is mad cool. made my entire shopping experience easy, answered all the questions i had and even some after. he was really knowledgeable on every car i asked about and explained the pros and cons of both. he’s a funny, cool, and super sweet guy! 10/10 recommend!

I have had many issues with my car since I bought it, but Jose, a great guy is always there to help. Recently, my transmission was failing. Even though I was worried about paying a lot of money, Jose helped through the process by making sure that my extended warranty takes care of the repair. He is a wonderful person who always make sure that his customers get all the information necessary and they leave with a happy face. In addition, the whole team is amazing. Everyone is warm towards all customers and they do not hesitate to interact with anyone that walks in the service center. I truly love the hard work and the teamwork.

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!