Used Mazda CX-9 for sale near Marina del Rey, CA

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

I really enjoy to drive this suv!!I have for 3 years and I never had any problem!!Pleasure to drive!! Very good value for money!!Five stars 👍

Peter was truly great and the whole experience was very good. Got a great deal, and there was no pressure! Abbas in financing was very fast too!

This car drives, looks and feels like the luxury European models without the price tag. Mazda is a great brand. I will continue to buy.

Cars.com staff and South Bay Mazda Team: Your site helped me find the vehicle I wanted yesterday and I was able to buy it at a fair price. Excellent service from the South Bay Mazda (Torrance, CA) dealership. Visited Galpin first, but the salesman lost my phone number after a visit and call back. The South Bay Mazda online manager answered right away after I looked at your sites referrals. I headed from the Valley (23 miles-48 mins.) to the store. Great salesman, Sam (Osama) Hussein,who even had a newly hired Max help me while he finished up a prior sale. The assist. sales manager helped me go through paperwork since I was paying cash. No lengthy F&I experience. I'm writing this as an old car writer and enthusiast. I worked for J.D. Power and also Automotive News and the customer service online and dealership experience were much better than in bygone days. Thanks much. Best, Philly M

Despite this being the final year offered (the CX-90 will replace it soon) the CX-9 is still a looker. The 6 speed transmission shifts smoothly and the 2.5L turbo has plenty of power to move this 4200 pound AWD, SUV. Seats are very comfortable in both first and middle and I keep the third row folded down leaving a good sized cargo area for hauling groceries, 50lb bags of birdseed, softener salt and anything else I need to carry. And I absolutely love the way this thing handles! It feels far more like a nimble car than a 3 row SUV. The 12 speaker Bose sound system is clear and powerful. The cabin is very quiet at all speeds. The ride is firm but solid and comfortable. Not a squeak or rattle. I have the Carbon Edition and I feel it looks as fresh as any new three row mid-sized SUV out there. I traded my 2019 Ram Limited (an incredibly luxurious truck for the Mazda and I was concerned about adapting to a smaller vehicle but the CX-9 is everything I could have hoped for. I would recommend anyone who enjoys driving and has to occasionally carry some bulky stuff to consider one of these before they're gone.

I entered the dealership skeptical after visiting all the other dealerships around the South Bay. However, I had a fantastic experience and was able to get the car I wanted for a great price! My guy Marvin handled himself very professionally throughout the whole process and was very transparent. Thank you to Hawthorne Motors Express once again!

Very nice ,sweet and easy go. Movement is sooo specious ....I love Mazda 2014. Though I wish I could get the 2016 CX-9, Cause of the great features it has. also the current price for such Utility Vehicle,can not be fund in order brand names. God bless 🙏 all Mazda family

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

We've had our 2019 Mazda CX-9 Signature model for over three years. It's a very nice, smooth riding automobile and it's surprisingly fun to drive. The turbo charged four cylinder engine has more than enough pep. The interior is comfortable and durable. Yes, we had to replace the cracked infotainment screen but all was covered with the additional protection plan we purchased when we bought the car. We wouldn't hesitate to buy another CX-9.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

I looked at alot of suv's! As a mechanic they needed to meet a higher standard. In the price bracket there were only two suv's that I would consider. So I own a Mazda cx-9 Grand touring,it was the best bang for the buck in my opinion for price reliability and comfort. Bought it with .6 miles on it ,it now has 51247 So yes I've had a few issues since new the pass side window motor broke, the blower motor broke and the alt broke 3 times ! So the first two problems I understand and we're cheap to fix the alt was replaced under warranty twice and once by me out of warranty. Living in fl. There's runs of deep puddles and alt is low . I now have a life time warranty on the alt and haven't had a issue since! So I've talked with a few of the mechanic s at the dealership and the main company to start a recall /service bulletin witch would make the dealership install a splash shield by alt so maybe if your reading this the problem has been fix there 2016 models have a splash shield already so if your looking at a newer one your good to go ! I would suggest this suv to everyone . One downfall is the technology in it is older it works great but primitive compared to other suv's of the year I myself preferred this stuff it's easier to us compared to the complected newer ones .

I bought a 2017 Kia Optima, my credit was a bit challenging was ready to give up until I came across metro auto. Called in I got an appointment the same day . About 3 hours I came out with a new car . Thank you metro auto team !

Great car/suv. Great in snow with all weather tires. The car is very roomy without being too large. Excellent height for seeing over large suv's pulling out of a parking lot. Twenty miles per gallon is very respectable for all wheel drive on such a large vehicle. Six cylinder engine is much better that the turbo 4 of later models. Headlights are prone for condensation.

McKenna customer service is very good! They did the service I need efficiently.

This SUV replaced a 2009 Saturn Outlook we owned, and it has excelled in everyway over that one! Luxurious interior better performance and gas mileage .Handles like a sports car and plenty of standard options! Cant say enough nice things about it! Only one thing and we knew that before we bought it that cargo space with third row seat was limited, other than that I am totally satisfied! Good warranty also! It only had 23000 miles on it, came off a lease so it was like new! Great used car buy! It's my daily driver.

Karina was amazing!! She really gave me the best experience! Thank you so much Karina!

I get around 26mpg in highways. City it's around 20mpg. Easy to drive around and looks great. Premium interiors. Nice pick up and sports mode boost makes it even more fun to drive! No maintenance issues for my 2022 CX-9 yet.

Gil was very responsive to my questions. Car was as advertised and the pricing was what I expected. Will purchase w him again if I need another vehicle

I brought the car at 100000 km I put on 80000 on it no reliability issues. Grate in cold weather like -35°c and snow with all wheel drive in city not good mileage but on highway it is really good. Can do 800 km a 1/4 tank

We love our new Mazda and have had a great experience with it! Highly recommend. Great for families and singles alike. Everything we need: runs great, stores a lot, enjoyable to drive!

I was very impressed by this dealership and will recommend to any friends and family. I will also be coming back in case I need a new car or trade in or anything that is of the matter.

This car has met all our needs; lots of leg room, head room, super comfortable and the safety features are very reassuring! Heated seats and A/C front and back and lots of USB ports!

Great service friendly and helpful had my Yukon worked on warranty service Ceasar Rivas was helpful and took the time to call me on every step.

Owned this cx-9 for a year and a half and bought it new. I am constantly shopping for a new car, not because I don't like it, but I am of the belief that the best time to shop for a new car is when you don't need one and you're not unhappy with the one you got. I have not had any problems with the CX-9 and my only gripes about it are to do with the size. It's a little smaller than I'm used to. I'm 5'9", which is by no means tall, and I have to duck so I don't hit my head getting in and out but that could be remedied by lowering the seat which I don't care to do. I also regularly hit my head on the open liftgate. So yes, it's smaller than something like a Grand Cherokee or Explorer or the Highlander of the same model year but it's also a much better value, much better made and much, much, much better to drive. I live in an area with twisty hilly roads and I use the paddle shifters constantly. This is a fun car to drive. And it performs better than my parent's new e-class Mercedes. It's also more comfortable than that and easier to get in and out of for me. If you've got a ton of kids and junk to haul around, you're probably going to find this too tight but otherwise if you need a mid size SUV and you care about performance and overall quality, this one has your name all over it. For years and years I've had full size trucks so I'm used to sitting up higher and having an enormous cabin but I've been looking at them lately, even the ones with price tags nearly twice as much as this one's was and they just look and feel like such junk in comparison to the Mazda. Despite the smaller size, I haven't really run into very many scenarios where I didn't have enough space for my day to day needs, including taking home some 2x6 lumber which fit easily on the inside resting on the console. It's just that it's not as roomy and high up as competitors. So that's your tradeoff. It's a better made, better performing vehicle just that it might be a little smaller and not as spacious as you were hoping for. I really can't think of anything else to really complain about.

Smooth transaction and all the staff are very friendly. My salesman that assisted me George was very helpful. Will do business again,

I absolutely love this car, its so comfortable so luxurious, such a nice smooth ride, powerful and spacious! I owned it for over a year, my only complaint, it didn't get very good gas mileage as I drove mostly around town. I averaged 24mpg around town, and about 28mpg on the highway. If it had gotten better gas mileage I would have kept it forever!

Great Running Car !! Really goes fast when pressing on the gas pedal !!! Highly recommend to purchase this amazing 2007 V6 Mustang!!! Great people working at the dealership recommend anyone to come by this dealer

very peppy car, sound system is lacking, starter is inside the motor which is a NONO........ 4 wheel drive is great for winter driving very stable car

Very professional, knowledgeable, helpful and time efficient! The team there was great and they went above and beyond when I purchased my car there!

i just want to say that Jorge was so patient with me during the whole process and smiling all the time and even offered me lunch which is very rare these days he's really really nice and very good at his job. I dont have enough word to thank Jorge seriously And Mina the manager was professional as well very nice we had chat after i closed the deal very nice man gave me a lot of advices about cars that no one did before If you guys go u won’t regret it at all They will make sure to give u the best value in the market for ur car if u trade in or sell an give u good deal on their cars Dont look around if u want to buy a cat Best team best manager hands down ill buy my next car with you guys for sure ASK FOR MINA AND JORGE ✌️✌️👍👍

I had an amazing experience with the service department at Universal Mitsubishi! My car was towed in for repairs, and Paul, the service advisor, went above and beyond to make sure everything was taken care of properly. He was professional, communicative, and truly cared about getting my car fixed the right way under warranty. The entire process was smooth, and I really appreciate the excellent customer service. Highly recommend Universal Mitsubishi's service team--especially Paul--for their outstanding support!

I really like Mazda because they don't have a luxury brand. They make really nice cars, for the price,that are fun to drive. Zoom Zoom

I had a great experience at this dealership, thanks to the outstanding help from Robby. I ordered the car and picked it up with no problems at all. From start to finish, Robby was friendly, patient, and very knowledgeable. He took the time to answer all my questions and made sure everything went smoothly. He was never pushy and genuinely wanted to help. His professionalism and excellent customer service made the entire process easy and stress-free.

Great car. Comfortable in the city and on long road trips. Outstanding handling and great pick up. As close to handling like the sports car I had when your. Love it. Haven’t had a car as much fin to drive since my Triumph