Used Mazda CX-9 for sale near White Oak, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

We've had our 2019 Mazda CX-9 Signature model for over three years. It's a very nice, smooth riding automobile and it's surprisingly fun to drive. The turbo charged four cylinder engine has more than enough pep. The interior is comfortable and durable. Yes, we had to replace the cracked infotainment screen but all was covered with the additional protection plan we purchased when we bought the car. We wouldn't hesitate to buy another CX-9.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

The service and kindness an Mazda are unmatched by any other dealer. I’m always completely satisfied with their excellent service

I absolutely love this car, its so comfortable so luxurious, such a nice smooth ride, powerful and spacious! I owned it for over a year, my only complaint, it didn't get very good gas mileage as I drove mostly around town. I averaged 24mpg around town, and about 28mpg on the highway. If it had gotten better gas mileage I would have kept it forever!

I have owned Toyotas for years and and am grateful for the excellent Service Dept at Waldorf Toyota. Thanks, Javier!

I get around 26mpg in highways. City it's around 20mpg. Easy to drive around and looks great. Premium interiors. Nice pick up and sports mode boost makes it even more fun to drive! No maintenance issues for my 2022 CX-9 yet.

Candace was super friendly from the moment I arrived. She greeted me with a big smile, and she kept me in formed throughout the process.

Extremely professional service and top concern for resolving the problems. My service adviser, Crystal Vanderpuije, understood the issue with the car and made sure it was completely taken care of. She is very hands on when it comes to making sure the customer's issues are resolved. The technician that worked on the car took the initiative to order a part for an issue he discovered that I had not initially addressed, and resolved that problem without my prompting. That's the kind of service that you always hope for but rarely find.

My initial experience at the Safford Brown Kia Dealership was extremely disappointing.I had an appointment with Mark Tehrani concerning the purchase of 2015 Toyota Rav 4.Upon my arrival he acted in a very unprofessional and disrespectful manner(the vehicle that I went there to purchase was already sold and was not even apologetic.Luckily for me one of the managers intervened and the day had a happy ending.Mark Tehrani is not suited for this position,I’ll never recommend anyone to do business with him.

Very nice ,sweet and easy go. Movement is sooo specious ....I love Mazda 2014. Though I wish I could get the 2016 CX-9, Cause of the great features it has. also the current price for such Utility Vehicle,can not be fund in order brand names. God bless 🙏 all Mazda family

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

The CX-90 is our 3rd Mazda purchase. We've been owners since 1995, starting with the Mazda Protégé, and had our eye on the new 2025 CX-90 SUV since last year. The Safford Brown staff was welcoming and professional, and our sales rep, Joshua Cruz allowed us to take our time to look around, and really listened to our desires and never felt rushed or pressured to buy. (We even left and came back a couple of weeks later!) We weren't exactly sure of what color, and type of package etc., but Josh was patient, and very informative about each series, which aided in our decision-making. This proud Mazda owner is very satisfied with our purchase, car performance and the staff at Safford-Brown Mazda!!! 5 stars!!!

I have now worked with Loyalty Ambassador Mr. Kurt Collins on two separate occasions - once to move from a lease to a finance (Apr '24), and once to lease a new vehicle (Aug '24). In both instances, Mr. Collins distinguished himself by offering a comfortable approach to the task at hand. Mr. Collins was friendly, detail-oriented, and a true asset to the myriad of directly and indirectly-related questions. If you are in the market for a new Mazda vehicle, do yourself a solid and ask for Kurt Collins by name!

I looked at alot of suv's! As a mechanic they needed to meet a higher standard. In the price bracket there were only two suv's that I would consider. So I own a Mazda cx-9 Grand touring,it was the best bang for the buck in my opinion for price reliability and comfort. Bought it with .6 miles on it ,it now has 51247 So yes I've had a few issues since new the pass side window motor broke, the blower motor broke and the alt broke 3 times ! So the first two problems I understand and we're cheap to fix the alt was replaced under warranty twice and once by me out of warranty. Living in fl. There's runs of deep puddles and alt is low . I now have a life time warranty on the alt and haven't had a issue since! So I've talked with a few of the mechanic s at the dealership and the main company to start a recall /service bulletin witch would make the dealership install a splash shield by alt so maybe if your reading this the problem has been fix there 2016 models have a splash shield already so if your looking at a newer one your good to go ! I would suggest this suv to everyone . One downfall is the technology in it is older it works great but primitive compared to other suv's of the year I myself preferred this stuff it's easier to us compared to the complected newer ones .

micheal is mad cool. made my entire shopping experience easy, answered all the questions i had and even some after. he was really knowledgeable on every car i asked about and explained the pros and cons of both. he’s a funny, cool, and super sweet guy! 10/10 recommend!

Made an out of state purchase with Carma Auto of a truck I found on Cars.com. Dealt with Ali who was very helpful. He provided videos, pictures and anything else I requested in the days prior to the actual deal. I made a 3.5 hr trip to their location to pick the truck up. All the paperwork was ready and waiting when I arrived. Very positive experience.

This car drives, looks and feels like the luxury European models without the price tag. Mazda is a great brand. I will continue to buy.

Yesterday we we puchased a car from Gaithersburg mazda. It was a stress free, rewarding experience. The sales consultant Sri was knowledgeable, professional and helpful. We will be returning to Gaithersburg mazda for future car purchases.

Great car. Comfortable in the city and on long road trips. Outstanding handling and great pick up. As close to handling like the sports car I had when your. Love it. Haven’t had a car as much fin to drive since my Triumph

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

Great pricing, awesome and prompt service Would buy from here again. We were there at 1130 and gone by 230 with the truck I came for and it was as described on the telephone. If your looking for a luxury vehicle lf motors is the place to go

I really like Mazda because they don't have a luxury brand. They make really nice cars, for the price,that are fun to drive. Zoom Zoom

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

My first 2021 Mazda CX-9 GT. One of the best 3 row suv out there. Very smooth and comfortable. Worth every buck. Would buy another when the time comes. Can’t wait for the next generation to come out!