Used Mazda cars for sale near Bon Air, VA

Had the pleasure of having Bill Edwards as my sales consultant and I could not have been happier. I had no intention of buying a vehicle I strictly wanted to get some info and maybe take a test drive. Bill was phenomenal in his knowledge of every aspect of the Mazda SUV's. He told us all about the exterior, engine, interior, the Whitten guarantee and what makes Mazda more satisfactory than other brands. He offered the ability to test drive but was in no way pushy and you can tell his agenda is to educate the buyer as opposed to the annoying sell sell sell mentality. I really appreciated this and would advise anyone to ask for Bill.

I did an extensive research on Japanese SUV’s and I kept coming back to the Mazda CX5. This vehicle is beautiful inside and out and is amazingly smooth and quiet. It also has really good handling and plenty of power even with the 4 cylinder. I think Mazda gives the best bang for the buck of all the Japanese car brands. I highly recommend the Mazda CX5.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

The sales staff was very helpful and went the extra mile to help me. Unfortunately the car was checked by their mechanic and had numerous problems. The dealer decided to take the car to an auction.

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

This experience was how buying a car should be! From the sales staff (Qais) to the final signatures, this buying process couldn?t have been better. I?ll buy from Crown again and again.

I bought myself a Christmas gift, a new CX5 SignatureTurbo the day after Christmas and I absolutely love it! I don't' know why I didn't get one sooner. I have always been a Toyota, Lexus guy, but I must say this classy vehicle beats the others. Why, let's start with the interior. Mazda makes some of the most beautiful interiors! Exteriors too!! The fit and finish are superb! The CX 5 is extremely quiet and smooth riding, and I can honestly say it is quieter than any Lexus I have had in the past. There is also the fun factor! If you haven't tried a Mazda, you need to. They are a driver's car and fun to drive. The trim level I have has the Bose system and has a beautiful surround sound. Crank up the volume and it's awesome! The safety features are excellent, and everything is conveniently located. There is no need in paying for other Luxury cars when you can get a Mazda and save thousands, and they are the best keep secret out there. Luxury, fun, good looks for much less. I am definitely staying in the Mazda family.

For the most part I really like my 2013 Mazda. When I stop the car and try to turn off the ignition it doesn’t turn off the engine. In order to turn off the engine and electrical, I have to restart the cart and pump the gear shifter several times and then turn off the ignition. My wife used to drive a Mazda MPV had the same issue.

Great experience with Auto Empire. Transaction was smooth as silk. Their fees were half another used car dealer. Hunter was very helpful and ever talked me through the whole process. My daughter needed a decent used car for college and Hunter talked to me about everything they had in my price range. Great deal on a solid used car! Will be back in a couple years when my son goes off to college.

Have owned 2 Mazda 3 sedans. Purchased my 2014 brand new. It is hands down the best car for the money I have ever owned and I'm 66 years old. Will buy a Mazda anytime!

We arrived and were very welcomed. Everything was explained to us and we were given the choice to ask questions. All in all a great dealership and I'll definitely be sending more people here in the future

I bought this car brand new in 2012. Paid 17k. Worth every penny. It has 63k miles onit right now. Have never done anything other than change the oil and filter. It runs like it is expected. Slow and easy. You won't win no races with it. But it gets my wife to work with no issues. { 5 miles} Rain or snow. We have taken it on several road trips. Including a couple 1000 plus mile trips. Running wide open the whole way. It has no problem. I am a big guy. Very un comfy in most cars. But this I fall right into it and am able to climb back out with ease. The interior is cloth. Its starting to fade. But still no tears or wear marks. Theres nothing fancy about this car. But my wife loves it.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

I bought the 2016 Mazda 3 with manual transmission brand new. Since then I've driven 280,000 miles through new York City traffic . I've just change my original clutch at 278000 . Most reliable car ever owned!

They seem very honest and fair. Leon (salesman) was very professional and not at all pushy.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

I could not recommend five star cars and truck sales more. They enabled me to purchase my dream vehicle of all times 2010 jeep wrangler unlimited. The staff and sales people are absolutely incredible very upfront direct into the point they went above and beyond to help me get into this vehicle!

BOUGHT USED 4 WEEKS AGO 9 YEARS OLD WITH 56,000 LOVE THE 6SPD IN MY I SPORT THE CAR HAS ALL I NEED IT IS SO QUITE I CAN'T HEAR IT RUNNING HANDLING IS TO DIE FOR EASY TO MANTAIN AND WORK ON PARTS ARE CHEAP AND EASY TO FIND THE GREY METALIC IS SHARP LOVE THE LOOKS NO COMPLANTS WHAT SO EVER ITS A ONE OWNER CAR AND HE USED THE DEALER FOR MANTAINCE IN 9 YEARS ONLY REPLACED THE TIRES AND BATTERY THAT IS A LOT TO SAY FOR THIS FINE CAR I RECOMEND THIS CAR TO ALL GERMAN & ENGULISH CAR OWNERS AS THEY ARE SURPRISED I ONLY PAID 12K AT 56K MILES THIS WAS A NO BRAINER *******AA++

Excellent place to do business! All around helpful and worked with me on some changes and upgrades I wanted. It was worth the drive from Colonial Heights (about 35 miles away). I'm glad I made the trip and I LOVE my new CX 5!! Paige, Matt, Mike, Freddie, Mel and all the others who were involved with my car, Thank You!!

We were loyal Subaru owners previously but were forced to look at other car makers when the 2025 forester had problems and recalls. The 2025 Mazda cx-5 was the most similar car, with no recalls or issues. We were pleased with the price and ready availability, made the jump from Subaru and haven't looked back. We owned several Subaru's previously and never had any issues with them - our most recent was fifteen years old. As retirees, the new safety features like the backup screen and warnings for blind spots are terrific. I just hope the Mazda proves to be as problem-free. Also, the Mazda CX-5 was highly rated by our insurance co. and lowered the cost of our insuring our new car.

I looked for an economical but comfortable small car. This is the one I selected. Without reservation. And the styling is great. Would purchase again.

Brandon stern was great! Handled my issue and got me in a beautiful car

Other than an error code that was fixed about a month after purchase. The CX-50 has been a pleasure to drive. Very responsive and once you get used to the safety feature built into the cruise control that is fine as well. It will slow down automatically when approaching a slower moving vehicle. If you change to passing lane it will then speed up until set speed or you approach another vehicle. Gas mileage is 24 city and it seems like 28 to 30 highway. Not actually calculated that but miles oer tank increases. Love the car but for me back seats seem to sit too straight. Not sure if they can recline or not.

My second time buying a car at this dealership. Great experience

I love my CX30. Only a few very minor complaints. The back seat is small. I would only recommend it for small children. Since i'm the only user, it doesn't really apply to me. The car overall is small, which makes it easier to maneuver and more fun to drive than larger CX models. I'm 6'3 tall and have no problem fitting in the driver's seat - plenty of head and leg room. The other complaint is the small gas tank (under 13 gallons). Even though, I don't regret buying my CX30. It's a lot of fun! I would definitely recommend not looking at any trim level lower than premium due to all the options the premium includes. I opted for the non-turbo. It's fast enough without it, and was 3K less.

Tony was an awesome sales person could answer all my questions

Bought the CX-90 in early Feb. 2024 and immediately drove across the country and back. No issues at all. After 4,000 miles, the actual performance was consistent with all of the video reviews. Very comfortable interior with high end feel.Apple Car Play worked seamlessly with GPS system Waze. Hands free controls was smooth and prompt. PHEV experience was solid. Love the charging prioritization feature while driving. Takes about 2 hours on the highway to reach a full charge so that at destination you can operate on EV mode. At home, Level 1 charge takes about 10 hours (overnight) Wish the 26 mile EV range was more like 50 but maybe in future models. Combined MPG with 98% highway driving on the road trip was 25.5 mpg. Overall, so far so good. Vey happy with the purchase.

Great customer service, they did a good job fixing my car. They had to call in an engineer to hook my car up to the computer. They did several test drive and everything worked out.

Purchased the PHEV a little over 1 year ago and put 12K+ miles on it so far, and I like it a lot. Its stylish, quiet and great on gas. I consistently get over 70+ MPG around town and 35+MPG on longer trips. However, I *strongly recommend* the L2 charger as it cuts charging time down to 2.5 hour with 29 miles range. Without it, the L1 charger takes forever. I went with a 30W auto splitter on my dryer plug for under $140 on Amazon. Its amazing! However, even if you switch to gas, the Hybrid system averages 26 MPG with standard driving. My only complaint so far is the connection to Google/Apple play sometimes drops for seemingly no reason 1-2 times a week and the reactive driving can be touchy. Overall, very reliable and fun to drive. I highly recommend.

Purchase: 2025 Mazda3 2.5 S Carbon Edition SDN AWD with a Polymetal Gray Metallic exterior with a red leather interior. We could not ask for a better experience at Whitten Bros. Mazda. From the Production Specialist Joseph Sparkman to the Sales Manager Ryan Phillips to the Finance Manager Matt Parrish, our experience buying a 2025 Mazda3 was worth the time and money spent. The staff was friendly, knowledgeable, and professional, making my daughter and I confident in buying her first new ride and joining the Mazda family. I have always bought Toyota, Honda, Mitsubishi, and Nissan vehicles. I never even bought a Mazda until we stopped by Whitten Bros. Mazda by chance. After talking to the Sales team, I realized it was an easy decision. The vehicle ratings for performance, safety, and liability were outstanding. The staff explained the facts about the vehicle, and the price was better than the competition. My daughter is thrilled with the Mazda3, and I have peace of mind that she is in a safe and reliable vehicle. Thank you, Joseph, Ryan, and Matt, for working with my daughter and me on her first new vehicle purchase.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

I really enjoy to drive this suv!!I have for 3 years and I never had any problem!!Pleasure to drive!! Very good value for money!!Five stars 👍