Great Experience at Pearson Mazda!
June 1, 2018
Great experience at Pearson Mazda! After having quite a few negative experiences at some other local dealerships in the Richmond area, I stumbled upon Pearson Mazda. I think what stands out to me from my experience at Pearson Mazda is that all of the staff members were truly good people--people who are easy to talk with, truly want what is best for you, are open and honest, and treat you how they would want their families treated. I never at any time felt high pressure to do something (which is what I have felt while shopping at other dealerships), and this made buying a car a much better experience. Lindy Hatchett, sales consultant, did a fantastic job walking me through the process including the process of trading my old car in. I enjoyed working with him, and I would like to thank him for truly caring about what would make me happy as a customer. Troy Hernandez, finance manager, also did a fantastic job in the process of financing my car, including providing me with a GREAT interest rate. Thank you Troy! Lindy, Troy, and the other staff members I interacted with went above and beyond to make this a great experience. I would recommend this dealership to my friends and family, and when it comes time to replace the car I just bought, my first stop will be at Pearson Mazda.