Used 2021 Mercedes-Benz C-Class for sale near Cypress, CA

Great service, very efficient, friendly, and polite staff. I appreciate having the Technician explain the matter to me in person. kick xxx coffee machine.... too bad they don't offer danish or donuts like they used to do.

This is my second Mercedes-Benz. It’s absolutely the most incredible car I’ve ever owned. I was blessed to be able to custom order this car to have everything I wanted and more inside and out! It literally came straight from Germany to the dealership for me. It drives like a dream. It’s absolutely gorgeous. The technology inside is so amazing! It can drive economically. It can drive more sporty if you want it to. It has so many options and settings for drivers of all kinds. Needless to say, it’s pure luxury inside. You’ll feel incredibly spoiled!

Update to a previous experience Today I took my car back to Glendal Cal Star My issue was resolved at no charge. I’m happy it was resolved and my car was repaired. Thank you

Not enough miles driven to fairly evaluate but look forward to driving when weather is better. I have high expectations! I'll need time to get used to the console controls.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

AMAZING SERVICE! Dan went above and beyond to make sure we got the car that fit us the best. He didn’t mind us having as many test-drives as we needed and helped us get approved for the 2020 Audi Q5 when we decided. Not pushy, respectful and very helpful! Will come back for an upgrade!

Even though my Gladiator was in the shop for nearly 8 weeks due to a parts shortage, I had a very positive experience in dealing with the service department. Michele is a top notch service advisor, who genuinely cares about her customers, and is quick to return calls. Thank you Michele, you have a return customer in me.

We want Axel! We have been in the market for buying a used car and had the chance to interact with a lot of used car salesman that left a sour taste. Coming into Cerritos Nissan, I was on my guard because of the predatory experience in this industry. However Cerritos Nissan does it different. After talking to a car sales agent named Axel on the phone, he clarified that unlike other used car companies Cerritos Nissan does NOT have MANDATORY ADD-ONS to mark up the price you see online and was also able to send us *custom* photos of the car we were after. When we arrived to the dealership we were greeted by Axel who was ready to tour with us (did not make us wait) and was extremely knowledgeable and patient as we examined the Vehicle in great detail. Axel is a different breed in terms of how genuine he is about the cars he sells. When we noticed defects in the car he did not brush us off and talked to his manager to see what he can do for us. After 2 visits to the dealership we purchased the car and ever since Axel has been there along the way, checking up on us. The rest of the crew in Cerritos Nissan is also great, hardworking, professional and are multiple tiers above anything else we have seen during our car search. I highly recommend Nissan Cerritos for their honesty and professionalism and if you are looking for a knowledgable, attentive and honest car sales agent ask for Axel!

Cesar in service is a great asset. He makes sure you don't do unnecessary work and the work needed to stay safe. He has even answered my text on his day off to let me know if it was safe to drive my car to service versus having it towed given lights that had come on.

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.

Came in with family to return their lease and help them with the process. To be clear, we had an absolutely fantastic experience here. Let?s start with some history and establish the historically bad here for context: We came in for a lease return following a pretty poor experience with our first gen GLB. It was riddled with small electronics and misc issues within the first 100 miles. No that?s not a typo, borderline lemon it was that bad. We barely drove it 100 ish miles and already had noises and what might as well been a Christmas tree on the dash. However because these issues, and there were many, were small and not catastrophically bad in terms of safety and driveability, there was only so much we could do (or wanted to waste time doing). All of the issues were either addressed after multiple visits or simply not addressed at all after being given a half baked reason. We were literally told a loud squeaking noise on cold start and one that came back longer drives were ?characteristic? of the vehicle because they ?started a few other GLB?s on the lot and it made the same noise?. I?ll let the readers process that (it was fixed TWO years later btw). A real shame at the end of the day, but let?s chalk it up to bad luck and 1st gen issues (production location of the GLB aside). To be clear, my family and I have been customers of this dealership for over 10 years now and have always had good experiences up until the GLB, just wanted to highlight this experience after not having very many redeeming factors up until we met Isabelle. Now the good, and I cannot stress this part enough in my thanks: I don?t often write reviews, least of all for dealerships, but considering what a fantastic experience we had at Mercedes-Benz Arcadia recently, I really felt compelled to do so. After a number of not so great experiences during our GLB ownership, something we shared upon sitting down, Isabelle was quick to acknowledge it and immediately took the steps to help us get into what we wanted. She not only took the time to get to know both of individually, but also made it personable and more importantly, organic. We all know what these conversations are for, but to have it done on a way where it wasn?t forced and life experiences are shared goes a long way. All of this to say, it felt like less of a forced or rush transaction, and more of a conversation first. Something you?d be hard pressed to find in sales now, especially in so automotive sales in any capacity. Isabelle made sure we were able to look at any vehicle we wanted, even if it was parked in a dark corner of the cosmos. She went and grabbed each vehicle and pulled it right up for us to take a look at, even if it was the same spec, same color. She made sure we were sure of what we wanted before discussing anything else and really took the time to do it. She also fought for the numbers we had in mind and did everything she could to make it happen vs the ol? wait and bait approach. Isabelle was an absolute 11/10 from start to finish. She was patient, understanding, detailed, and very attentive to our needs. A rare find in the automotive sales let alone auto service industry. If I owned or managed this dealership in any capacity, I would fight to retain this woman and promote her at all costs. We will definitely be coming back to Mercedes-Benz of Arcadia for another vehicle and will certainly refer people to this dealership again. Many thanks to Isabelle W. for her patience and generosity. Special thanks to Finance Manager Billy Kwan as well for the very quick and efficient paperwork process. Your kindness and generosity does not go unnoticed. To the management at Mercedes-Benz Arcadia, if you ever stumble upon this or catch wind of it, please do give Isabelle and Billy our many thanks. They deserve recognition for their exemplary service.

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

Saw the car on the website. Transferred from another Carmax location without any hassle. Process at the dealership was professional.

Working with Josephine was excellent. She worked hard to find the car I wanted. She was a great communicator and she made me feel comfortable during the whole process.

Great service, great guys and girl. was able to get a decent deal so far happy we’ll see.

Wow this is hands down the best dealership i went to. Usually I dread the finance part but John Hong my finance manager was a star amongst Stars! I Definitley will let everyone know about Calstar Mercedes led by Armen and company!

My sales person, Reza could not have been more professional or courteous. The purchase of the car surprisingly fast! Can't give enough kudos to all that were involved at the dealership

Love this place , love the service, love how fast my process was to get into my M4 .best dealer I’ve ever made business, super polite , humble and very respectful, they even car washed the vehicle, man come one I was like whatttt!!! Super happy I drove out from Hollywood and I was not disappointed. Check it out for yourself!!!!!!