Used Mercedes-Benz C-Class for sale near Point of Rocks, MD

It was a excellent experience. I recommend this dealership. And I recommend the sales person that worked with me adalberto Alcántara. He’s bilingual and he’s a very amazing sales person.

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

We have a model 3 but we want a more comfortable car with similar performance on gas. This car with all the technology packages are more comfortable than model 3 but as smart in terms of driving assistance.

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

I went on truecars.com where I got my car from salesman Mike in Arlington, VA. He went above and beyond in his service and helping me get this car and I am very satisfied and really like the car. It was in excellent condition and I would definitely recommend it.

The service advisor was professional, he explained all that was needed. He offered advice on future services and explained how do a couple DIY items. Overall very satisfied.

I had a great time with precise group i bought my new car from them they have a great customer services and great team

Truly great car driven it 20k miles over the year, no issues whatsoever (with proper maintenance of course). It gets Great gas mileage, some trips up to 28MPG!

Car max was great the sales lady was awesome Maria an the finance guy ( JD ) was great, could not have gone any better an I love the car, I'll be taking someone there tomorrow to buy a nother car, thanks Maria an JD

This car met all of my expectations. This car is very reliable. All of the features are great. Love the color. Smooth ride on the road

The way car buying should be!

Ted Shepherd is the kind of salesperson every car buyer hopes to find. He listens patiently and answers questions with honesty and integrity. It was a pleasure to work with Ted. He did not ask me to write this review. I was motivated by my appreciation for the experience.

Bought my first car from this dealership. The staff was very welcoming and helped me through all the steps when it comes to buying a car. You see that they really care for their customers and want to make sure they get the best deals. Joel was very helpful and made sure this big purchase went amazing for me. 10 out of 10

This is my second Mercedes-Benz. It’s absolutely the most incredible car I’ve ever owned. I was blessed to be able to custom order this car to have everything I wanted and more inside and out! It literally came straight from Germany to the dealership for me. It drives like a dream. It’s absolutely gorgeous. The technology inside is so amazing! It can drive economically. It can drive more sporty if you want it to. It has so many options and settings for drivers of all kinds. Needless to say, it’s pure luxury inside. You’ll feel incredibly spoiled!

From the very first phone call Ahmed was just great! He had the truck we were interested in ready and waiting for us to checkout and test drive. He made the buying process a breeze and even had a replacement part for a tire sensor that was bad (which was the only issue with the truck.) If you're looking for an honest, straight forward and stress free car buying experience make sure you check out Ahmed and Nazzal Auto Group!

Shawn & Dave is an amazing car salesman they were very patient with me and help me very nice i give both of them 5stars each

Amazing car, handles great , amazing build quality and lots of power and spunk. Highly recommend, best car I’ve ever owned and will be sad to see it go.

Let me start with the c300 4MATIC is amazing has enough power to feel it and does good on gas I’ve owned mine since 2020 and have aftermarket parts on it and hasn’t gave me a not one big issue love this car 🫶

The salesperson was personable and knowledgable about the vehicles. The dealership had a good variety of vehicles, so I was able to choose from many options to find the perfect car to fit my needs.

Could not have been better, Jim was great, the finance process was very fast and easy. Alan the finance manager was also very helpful. Thank you

I have been the only owner of a 2016 c300 4matic sport for 9 years. I have owned the car since it was brand new in late 2015, and it has had only one issue during the duration of my ownership. The only issue I have had was that leaving it out in the extreme cold seemed to ruin the driver's LCD screen, whereby the screen would show random Chinese, Russian, Korean, and Arabic words before warming up and operating normally. Eventually, the screen quit altogether, but it was very easy to get a replacement. Other than that, it's mechanically extremely reliable, the styling keeps it relevant to today's designs, and the highway driving is impeccable. Performance is pretty mid-tier compared to BMW and Audi, but the engine doesn't have their issues. Overall, it's not a fast car, but it does inspire driving confidence when braking, even if the steering is somewhat lackluster compared to real sports cars. I take very good care of the interior, so there are no peeling issues, no warped wood, and no issues with the plastics, but the rubber seal in the moon roof has been a bit squeaky in certain temperatures, and the dealership said it would cost about $2k+ to take the sliding roof off, replace the rubber seal, and reinstall. The seats have held up very well, the alignment has never truly gone out of alignment, and the gearbox acts as if it's brand new. I do an oil and filter change every 4,000 to 6,000 miles, and I follow the regular dealer-recommended services. Mine just ticked over the 100k mile mark, and I know I'll keep it well taken care of for another 30k to 50k. I highly recommend this car; however, if you're looking for "value," please do not get this car thinking you will be able to afford it when something goes wrong. An average service will run you $250+ every 7k miles, and anything being replaced out of warranty will cost you north of $1,000.

I had an outstanding experience purchasing my vehicle from Auto Galleria! The process was stress free and pleasant. They have a great selection of used cars! I highly recommend them.

Driving this car is so nice it rides so smooth and it has power too. Not to mention it looks really good. Never had a problem with it

Outstanding in customer service, very knowledgeable they go out of there way to make sure you're satisfied. I can't be more happier with my purchase. Tyler was a Awesome salesman. We can't thank him enough. My next purchase will be from hagerstown Ford, Welcome to Ford County.

While getting groceries out of my car, My trunk came down on my head (C-300, 2017). Sometimes trunk opens after I lock the car. This is dangerous. What is the problem?

We bought a new CR-V from Mike D. and we are happy. So, I just wanted to thank Shuhib R. for sitting in for Mike D. on this past Sunday, 3.10.24. Shuhib answered further questions on how my new CR-V works. Nice team work! I look forward to coming back for our car service maintenance, and will recommend checking this dealership to anyone. Thanks!

Absolutely love it, loaded with features including self parking. Sports car with different drive modes and yet luxury comfortable. So far not a single issue, very reliable. Highly recommend.

Steve is a great guy and easy to work with. We got a great car at a great price!! We're very happy with how we were treated.

2013 C350 RWD, AMG Performance and Handling package. 108,000 miles. Bought this car in '16 with 40,000 Miles. It continues to serve me well. The one major problem has been an anti-theft ignition switch that only the dealer can fix. Cost 2k to fix. This is the only repaired I've needed. I have had all scheduled maintenance done, Runs quite well, and still has great performance. Handling is the best.

I recently purchased a 2022 Lexus LS500h AWD trading in my 2022 LexusLS500 Luxury. The vehicle I bought was a L-certified fully loaded with 3,500 miles and the one I traded was having just 8,690 miles. I was upgrading mine since the LS500 was deeply depreciating almost 50% in less than a year for no reason. I experienced a flawless dealing and transaction from beginning to end. I did my business with them after my intense nationwide search. I was offered retail price range for my trade-in and the best price available nationwide. I can’t be more happier. My sales person Mr. Mail and Dorg were incredible, honest, sincere and proactive through out and finance person Mr Azad was the best finance manager I ever met so far for my various purchases in my life. They truck me the car I purchased and picked mine from Tennessee within 48 hours once transaction executed. From my experience, I highly recommend them to anyone without any hesitation.

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable