Used Mercedes-Benz E-Class for sale near Novato, CA

Amazing buying experience at Smothers Volvo for a new Volvo S60 T5 AWD. I purchased my previous Volvo XC60 from this dealer 5 years ago ( love that car, still going strong) and I had not been back to the dealer since ( they are quite a distance from my home) and didn’t recognize dealership- it’s been renovated and very modern - really impressive. I had spoken to the salesperson Ron Cope extensively about the car I was interested in and about my trade and we’d agree on the selling price of new car and a tenative price for my trade. When I arrived, Ron was waiting for me and my new car was waiting all prepped. He handed me the keys and let me test drive and inspect the car as he go the used car manager to examine my old car. When I returned from test driving he informed me of the old cars value (exactly what was originally promised) and he immediately started the paperwork for the sale of the car. I am not exaggerating when I say from that point to driving away in my new car was one hour!! The finance manager quickly had all my paperwork completed and I signed off all the documents in 10 minutes and after a comprehensive review of my car’s features by the specialist I was driving home smiling playing my tunes on the car’s outstanding stereo system. Just a really impressive and relaxing car buying experience - best I’ve ever had!

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!

I am very proud and pleased to give Alex (Mr. Diamond in the rough) praise for doing what should be done at every used car dealership. Yes, he has the mindset that you are his ONLY customer, and he will "make it right". He is respectful, honest and trustworthy. It's hard to trust the stereotypical "used car salesman"...I don't even need to explain, right? Please toss that connotation out when you shop with Alex and be refreshingly and happily amazed at how he makes it all happen in a non-stressful and productive way. I won't torture you with a long review, but I want to because EVERYTHING was handled so efficiently. I should include that I have been a Sales Manager for IBM and Henry Schein Dental...these multibillion $ co.'s are built on high end sales/service reputations. Point is this: I know greatness when I see it. One or two examples: Spoke to Alex about the Mercedes he had dropped in price to sell (great Carfax info btw...gives "fair price" accurately). Perfectly priced, so no need to dicker. I tell him I will need to get a friend to drive me there in case I buy the car...an uber driver was at my door in less than 15 minutes on Alex's dime. Bought the car and ALL paperwork was done, so I got my plates, stickers, registration in the mail shortly thereafter. Went back to get the smog done and pointed out the air conditioning/heat blower wasn't operating very well; don't forget, this is AFTER the sale. Alex could have charged me for parts and labor, but instead had Eugene (excellent mechanic btw) and Dmitry install the new blower for FREE...ask yourself when that kind of giving attitude and service happened at a used car dealer? Also put on 2 new front tires for “wholesale cost” and no labor charge. Please, you owe it to yourself to be dealt with in a professional and experienced service oriented manner...I am completely sold on Alex. P.S. In the short time I've gotten to know him, Alex has impressed me also with his love of his family. I value this also. Hope you go meet Alex...he will without a doubt, validate this review.

I recently had the pleasure of working with Alex Hernandez during my car-buying process, and I couldn’t be happier with the experience. From the moment I walked in, Alex was friendly, professional, and genuinely interested in helping me find the right vehicle without any pressure or pushy sales tactics.

Tom at BMW of San Rafael is great. He goes above to make sure your vehicle is repaired when needed. Good communication and people skills.

Overall, a well-built automobile. Over the terrible roads that exist in New Jersey, the car can be a bit harsh but stable. I am happy with the choice of model and it performs very well.

My and my husband would like to thank Uri S. And his big boss for understanding and accepting our offer. And making sure we are taking care of. And also to Diego C. for going through all the paperwork making sure we understand everything. If you want to buy a car you should check out Mercedes Benz of Fairfield. Great customer service!!

I love my car All the technology on it it’s like a dream Interiores are so beautifully design and comfortable Runs so smooth, I feel like a millionaire driving it🥰

This is my favorite dealership out of the ones I have visited. The people here are kind and helpful. There was no pressure and no one tried to push cars on me. Their customer service was professional and casual. All my questions were answered and they took my personal considerations into account. It was overall an efficient and stress-free experience.

This car has so many safety features it’s a comfortable ride with a stylish look and gets lots of looks. I’m thrilled with it. The ambient lighting is so cool. I would highly recommend this car to anyone who wants to be safe. Cynthia H

I recently had the pleasure of purchasing a 2006 Honda Element from Diamond Auto Sales in Alameda, CA, and I must say, my experience was absolutely phenomenal. Alex, the owner, went above and beyond to ensure that I had the best car-buying experience possible. Not only was Alex working on Father's Day, but he also had his sweet daughter Sophia helping him at the lot. It was heartwarming to see their dedication and commitment to their customers. I was torn between choosing an automatic or a manual transmission for my Honda Element. I don’t mind the convenience of an automatic transmission, which came with a roof rack and mats, but I really desired the thrill of driving a manual transmission. Alex came up with a brilliant solution. He suggested that my family and I go to lunch while he swapped the roof rack and the mats for me. And to top it off, he even offered a generous $1,000 discount. The level of customer service and attention to detail displayed by Alex truly exceeded my expectations. He went the extra mile to ensure that I got exactly what I wanted while providing outstanding value. In addition to the exceptional customer service and attention to detail, I should commend Diamond Auto Sales for making the paperwork process quick and painless. I have worked in the industry, and it is often not like that. Alex and his team ensured that all the necessary paperwork was handled efficiently, allowing me to get in my fun new Element asap and get home to spend time with my folks for Father’s Day, and less time dealing with administrative tasks. The smooth and hassle-free paperwork process was yet another testament to the professionalism and dedication of Diamond Auto Sales. I cannot recommend Diamond Auto Sales enough. If you're in the market for a used car, I urge you to pay them a visit. Alex will take care of you and make sure you drive away with a smile on your face. I will definitely be giving them my business again in the future, and I'll be telling everyone I know about this fantastic dealership.

Great driving and solid car. I especially love the handling and ride for cruising the beach. When the twin turbo hits you with that boost she is fun to drive. She gives you balanced power at the helm and take in that confidence that this lovely lady gives. Pop the top and then really take in that beach Sunset. E-450 4matic Cabriolet Excellent Ride from a classy and sassy dame.

Smothers European Volvo is a great dealership. Friendly knowledgeable service. A first class outfit. That is why I have now purchased my 4th Volvo from them, and hope I'm still around for a 5th.

BEST AUTO DEALER IN ALAMEDA & ALL OF BAY AREA! My daughter recently purchased her first car & Alex made the experience so seamless! She was referred to Diamond Auto Sales by two friends who had bought their cars from Alex. They highly recommended him. I usually dread the car buying process but Alex completely changed my views. He was honest, friendly, thoughtful, funny, and very knowledgable. You can tell he takes pride in each car he has available. He didn't pressure my daughter at all and once she decided to buy it, everything went so smooth. I highly recommend Alex and Diamond Auto Sales! Thank you so much Alex! I will definetly be back when my son gets his license and when I finally decide to treat myself to a new car. In the meantime I will be recommending them to all my friends & family. Thank you Alex and team! We are so grateful.

I have had 3 of these over the past 18 years, the most recent being for the past 8. Same model - E350 4Matic. This model is solid! Before I purchased my first E350, I checked with Consumer Reports on reliability, cost of ownership,etc. This car came out as RECOMMENDED and it does not disappoint! I'm sorry if people who have reviewed this car negatively have done so based on limited personal experience. But as a long time E350 owner, I can tell you if you take care of this vehicle, it will love you back. I have had VERY LITTLE go wrong with my cars, so the 'high cost of ownership' just does not come into play if you do what you are supposed to do while owning it.

They made it simple, and Ron seems like a car salesman who can actually be trusted! I appreciated their attentiveness, timeliness, honesty, and overall care. I made a little bit of drive because I was not getting the same level of care from my local volvo dealership, and I will make the drive again as a repeat customer at Smother's! A week after I leased the vehicle, I even noticed that a small sensor cap and tow hook cap were both missing from the front of my vehicle. I contacted Ron and within minutes, he ordered me new covers, will have them painted, and is shipping them to me! That is incredible service. Thank you!!!!!!

MB of Santa Rosa is a model business. We just got a used vehicle there, and our experience was beyond positive. Liborio Rodriguez is an excellent sales manager. He was always available for follow-up questions, helped with all concerns, negotiated a great discount, and made the entire process easy and sufficient. I highly recommend MB of Santa Rosa. Their customer service is simply exemplary.

I came in looking for a Car. From the moment I pulled in, I was treated like Royalty. Thank you to my Salesman, who never once pressured me, yet instead he was ever so helpful and knowledgeable. Thank you to Krystal, who went out of her way to Greet me. Thank you to the GM, who came out to Greet me and make sure I was well taken Care of. I love my Mercedes-Benz! I will definitely be servicing it here, and referring everyone to you Guys!! :-)

Had a great experience with Emily Sinkford. She was very nice. Super knowledgeable and patient with all my questions. She’s professional and personal. This was the best car buying experience I’ve ever had! Thanks!

So nice car so fast so much options and futuristic it’s future world of cars performance, AMG I would recommend it for smart people it’s great

The Diamond Auto staff were incredibly helpful, informative, efficient and honest with my purchase. I would absolutely do business with them in the future.

Very reliable car. Extremely low maintenance. Fast and powerful biturbo makes it really enjoyable. Great way to save when driving. Did I mention, it's really comfortable with a great audio system.

I came in just to browse...left with a new ride! I took my grandmother to shop at Sprouts next door and figured I'd burn a few calories and walked over to MB just to walk around. I was enjoying conversation with a very friendly and funny, Rome. I was curious what my old Bimmer was worth so we walked over and drove it back and appraised it...next thing I know, I'm picking up Nana in my new GLC!!! This was so quick and smooth, it should be illegal :)

$110k is quite a bit to spend on a vehicle that I don't need so the service should feel different, almost like you are paying for special treatment...we that is just what I got. I feel great about the whole thing and I will be a Mercedes-Benz driver for life now! Gave it almost a month before writing this review but I am in love and want to world to know. Just don't get the same exact car as me :)