Used 2023 Mercedes-Benz S-Class for sale near Paramount, CA

This platform doesn’t let me update my last review so I have to write a new review. Chris who is a very nice guy from the service called me and scheduled an appointment the soonest he could and he also promised a rent a car paid by them as a loaner while they have the car! My original message a few hours before the second call by Chris: Their service department is horrible. I called today because the AC on my brand new car is not working. It is 120 degrees outside in Woodland Hills. Soraya, the service agent, told me that they don’t have a loaner available till mid October! When I said, it would be fine and I will drop the car if it can be done in one day. She said it will be for a couple of days or more and they couldn’t give me a loaner either. When I asked that jaguar is basically telling me that they cannot do anything for me even though it is super hot outside and not having AC basically means not being able to drive the car, her answer was “yes, we can’t do anything about it”!!! Just imagine, you need your car on a daily basis, and the AC is not working, and they would tell you to drop your car there and stay without the car for few days until they decide to fix your car!!! Terrible customer service!

I have driven an S Class Mercedes since 1995. I have not owned anything else. This 2023 S 580 4matic is amazing. With four wheel steering, turns are tighter than you predict. The performance is more than I can handle today and more than adequate. Interior, comfort and exterior are all within my normal Mercedes expectations. After driving this vehicle for 30 years, I am not sure I can accept LESS. Most any vehicle is accepting LESS. I also own a 2020 Range Rover Sport supercharged V8. Just as impressive but not as comfortable. The S Class is what all other vehicle manufacturers are typically chasing to "meet". I have test driven many comparable cars, but none worth buying.

It's an 2023 S-class Mercedes. That pretty much says it all. The fact the it is also a Plug in Hybrid just makes it even better. Plug in at home and you will hardly ever need to buy gas. Plus it is so smooth running on electric that you will love the car even more. Best one I have owned and I have been driving these since 1998.

Well, our experience with Tony was Fantastic! We found a car on the internet that we wanted and proceeded to go out there to purchase. Upon our arrival, Tony greeted us without delay and processed our request. We were out of the dealership within 1.5 hours, now that's a record! He got us our approval in a timely manner and it was all good!!! I would definitely work with them again. Now about the markup, it seems all the dealerships mark up and in order to stay in business so I don't worry too much. Plus the fact the car we purchased was in pristine condition with low miles it was worth the markup and the drive. I am a satisified!

My new S-580 e has been nothing but spectacular in terms of its design, comfort and driving experience. It is probably the quietest car I have ever owned and there is no hesitation when accelerating from a stop or driving up a steep hill! Also, as a "e" model, it also operates in either full electric, hybrid or gas only modes, so the range is great!

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

In trading in my 2019 s560e for the 2023 s580e. This is a unique vehicle and the use case for it is unusual - as the battery in the 2019 only had 19 miles of charge but, over the 3 years I had it averaged around 60 mpg. I didn't have any appreciable issues with it, but didn't drive it much - under 5000 miles a year, it was not my only vehicle and I work from home. The 2023 is far superior in interior comfort vs it's predecessor. I don't like the grill and lights as much, but the ride comfort power, and efficiency of the power plants are amazing. In my first 500 miles - averaging over 130mpg. The battery is 60 miles - give or take. Now, unless you have a charger at home, or home and work, that are free to use or truly inexpensive - this is where you can shellacked. Charging stations are a huge rip off -- they are so expensive - when you do the math, the same amount of fuel to get the same number of miles is equal to near $20 a gallon, if my math is correct - and it is. So, long distance in this car - isn't practical at all. It's for around town - small commute - less than 50 miles EACH way, again if you have charging at home and you have solar to produce your own electricity, or the cost is way higher than gas. This car is a very unique use case.... and if you aren't this use case - the car isn't practical. But, it sure does ride nice and the interior is off the hook, mine is fully loaded - and that says alot for an S class.

I took my car in for yearly maintenance service on September 10, 2020. My service advisor was Tino and he was great. Everyone at Mercedes-Benz Los Angeles were very friendly and courteous.

Car is great. Dealer not knowledgeable. My wife is about 5 ft tall. They (the dealer) could not get it so that she could see the heads-up display. Suggested using a cushion, or possible raising the seat with spacers -- but they (Mercedes) couldn't do that. Finally a friend was able to get it set up. Three people in the dealership couldn't even get the rear cup holder to come out -- that was due to some bad Mercedes design. After we got the car, we recieved som messages from Mercedes about the car and the financing -- all came in German! These are all small nuances that we can overcome. One positive thing about the buying experience is that I knew the exact options I wanted and was prepared to order (and possibly wait for months) to get it. They found one a few hundred miles away and had it it 2 days! Very impressive. The car we love.

I went in for a recall fixing. The recall notice indicating that it will take about one hour. But I had to wait two hours for the job done.

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

Ali (sales) was awesome, helpful but not pushy or overbearing. Kourosh (finance) stayed late to complete our purchase super helpful took his time to explain engaged in relevant and personalized conversation. Hands down best car buying experience I ever had

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.

It was a great experience from beginning to end. I got exactly what I wanted and it was delivered to me in perfect condition. I can’t thank them enough.

Every one who we talk to in the buying process was great ! Definitely will be back soon Thank you

I love going to the dealership very much.Their service is outstanding, thank you Mr Barry Murphy! Everyone apart of the service staff are wonderful people.

Rodney was excellent easy process not pushy friendly knowledgeable very knowledgeable, the 25 words is giving a reason for someone to op out from leaving a review,

Great deal on a great car, Ronelle was knowledgeable and not pushy, made sure i had everything setup before leaving dealership and helped me get the best price. Juan from Service was outstanding. Great place to buy a car.

Went in there not even expecting to get anything and they were able to hook me up great deal for the Toyota Tundra. The car is 10/10 and they did some magic with the payments, making those indeed affordable. I didn’t have any expectations but left impressed. Thanx!!

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

A big thank you to the guys at J Star. From Jace helping us on the sales side to Chris in Finance. I would recommend J Star to anyone! Thank you.