Used Mercedes-Benz Sprinter 2500 for Sale in Temecula, CA

Hello, my name is Craig N. from Riverside, Ca. Over the years, I have bought many cars, and trucks from various dealerships only to dread having to use/rely on their service departments. The reasons are many: poor customer service, incompetent and rude service members, always feeling rushed through the process, having only some of what I mentioned being addressed, being over charged for the repairs, being charged for unneeded repairs...etc...etc. Well, I have some good news- I finally discovered a dealership service department that is both fair and reliable, and doesn't practice such poor business tactics. I bought a used 2013 Smart Car for my son about one year ago. The car began to have problems shifting so I gave, "Walter's Automotive Group" of Riverside a call. From the get go, my call was promptly and professionally handled. I was put into contact with a service advisor named JR. Rodriguez. JR. was extremely polite (and most important-Patient). I told JR. this was my son's first car and that he was a college student with a very limited budget. JR. listened and understood the situation and felt the car simply needed a software update of $155.00. The car was ready the same day and the repair cost was exactly what was quoted. After driving the car for a while, it turned out the problem reoccurred, and the vehicle was brought back to the dealership. Upon inspection, the mechanics at Walters discovered it was a much more serious/costly problem than just the needed software update. JR. explained to me what was needed to repair the car, the cost, and the time needed to fix it. Feeling bad the initial software update didn't resolve the issue, JR. arranged to have the $155.00 along with an additional 10% be removed from the repair amount. JR also arranged for my son to have a 2016 Smart Car loaned out to him, at no additional cost, until all necessary repairs were completed. This is the kicker- when JR. called me about my son's car being ready for pick up, he also told me the repair bill would be nearly $100.00 less because their mechanic was able to do the repair sooner than previously thought! This was something I had never experienced before. When I first realized I was going to have my son's car fixed at a Mercedes dealership, I expected the worse. I was convinced the repairs were going to be expensive and that it would be a long time before the car would be repaired. Was I ever wrong! Not only were we treated as though we just bought the most expensive car in the place- JR. communicated with us throughout the entire repair process with all charges reflecting to the penny what JR. had originally quoted at the start. All-In-all, we saved over $300.00 on the repair, and we were never inconvenienced. For anyone interested in buying a Mercedes or Porsche, or even a Smart Car, I can't imagine a better place to go than Walter's. And for anyone wanting to have their vehicle repaired elsewhere after reading this, or not checking for themselves just how awesome this place is, is making a mistake. I HIGHLY recommend Walters Automotive Group, and even more so- JR Rodriguez as your go-to service adviser!!! Most Sincerely, Craig N. of Riverside Ca.

Very helpful staff courteous and professional very satisfied

Had issues since the get go Water intrusion from the ac unit in roof 2 times Had to replace panel once Damage my son’s chair

I'm shopping around for used G-Wagon , the salesman Farrell was great with explaining the details about the G- wagon. Great salesman, when I'm ready to buy I will consider your company.

Never did I think I would say the words ???Wow, that was easy??? when talking about purchasing a new car from a dealership. We have purchased from the same dealership for over 10 years, and even with the relationship we have built in the process at ???the other place???, the experience at Mercedes-Benz of Gilbert was above and beyond. From the very first response to my email regarding a vehicle on the lot to the moment we drove this beauty off into the sunset, Arnold Lim was a breath of fresh air. He, along with Ed and Jose made our first Mercedes purchase a fast and no-nonsense experience. There was zero ???let me talk to my manager??? garbage like you get at most dealerships. Christian in finance was easy, quick and fun to work with. The transaction was seamless. We had zero hesitation buying from Mercedes-Benz of Gilbert once we met the team. Thank you, Arnold, so much for your assistance and answering my 80 emails so quickly. We love our new C43 and look forward to being part of the Mercedes family!

MB of Tucson is the BEST! I am beyond pleased and satisfied with the Exceptional service I received from Thomas Cavanagh and Brian DeCook! These 2 gentlemen went above and beyond to ensure I had a wonderful experience purchasing the 2017 C300 Coupe! I am from the Phoenix area and I could not find a dealership that had the car I wanted. I looked online and voila! There it was - at MB of Tucson. My Beautiful, Sophisticated, Sleek White Coupe! I emailed an inquiry and received a response right away from Thomas Cavanagh! Thomas and Brian answered all my questions (and I had plenty) honestly, thoroughly and with genuine professionalism and kindness! Brian and Thomas emailed and texted me photos of the car to ensure it was the exact car I wanted. There was not "bait and switch" with numbers like other dealerships. Thomas and Brian was transparent with all communications! This wonderful communication started on April 26th and I picked up my Beautiful car on April 27th! I made the drive to Tucson from Phoenix and it was well worth it! Thomas and Brian were so Awesome to have all the paperwork completed so I would not have to wait when I arrived. When I arrived, I was greeted with such kindness as if I were a Friend! I met with Greg Ash, the Awesome Finance/Lease Manager to review and sign lease documents and Ms. Lisa Gray, the Wonderful Product Concierge was super Nice and helpful and took her time to show me the upgraded functions on the 2017 C300 Coupe model! Needless to say, I AM SUPER HAPPY with my entire process from start to finish and I will DEFINITELY return to MB of Tucson to lease my next car in a few years! THANK YOU ALL so much for taking such GREAT care of me! Blessings.

My tire pressure light was on and it was Saturday after 5:00 pm. The service had closed at 4:00. Even though they couldn???t put it up on the rack and make the repair (small nail). Tom Emerson, had the tires filled, car washed and sent me on my way feeling like a most valuable customer. I???m extremely grateful and happy 😃

Finding a car you are interested in is only part of the ordeal of buying a car. First you research, then test drive, re-evaluate and hopefully you eventually purchase. Jacob at Action Auto was/is the ONLY sales rep who ever replied to ANY inquiry about any vehicle over the course of a month. I even did LIVE chats online with other dealerships and they couldn't even tell me if the car was still available on the lot. Jacob and I emailed back and forth answering my questions, etc.. He stayed after hours to meet my husband and I who were traveling from another county- and we were interested in seeing a particular vehicle. He was helpful, friendly and informative. We appreciated him going the extra mile with us. Also, we appreciated him actually responding to our online inquiries- that has made all the difference!

This van is the best investment that you can make. It's a wonderful van. Very spacious, comfortable, easy to drive, beautiful, great quality, powerful, and many others features.

This is our fourth purchase from Mercedes-Benz of Bend. We would not return without feeling the best about this dealership and most of all the personal that work there. Hamlet is just the best, not only a great sale rep but a friend. The feeling about the service department, especially Shane, is a paramount reason for our patronage. Keep up the good work and we are customers for life.

Recently bought a used car here ~ I went to get the car's emissions test done right after I drove it off the lot & it failed the emissions test due to the check engine light suddenly coming on. I took the car back ~ they identified the problem. They said, "We WILL fix this." Not only did they order a new part for the car ~ THEY took the car for the emissions test ~ they loaned me a car to get back & forth to work. My car passed the emissions test straightaway ~ and they had my car ready for me to pick up LESS than 24 hours from the beginning of of this issue. Ralph & his crew are truly AMAZING! If you're in the market for a car ~ please check this place out! You won't regret it!

It doesn't get any better than Anetha Bacetti when it comes to truly exceptional service, making me feel special about my journey, and the communication before, during and after my purchase. Buying a car can be stressful enough! With all of the options, features and benefits of one of finest pieces of German machinery there is, falling into the trap of feeling overwhelmed is very easy in this process. But I have to point out that Anetha, is, was and continues to be the exception to that notion. She took all of the confusion, all of the concerns, and all of the typical baggage that comes with buying a car, completely out of our interactions and it all started with her introductory email. She was so pleasant, informative and very knowledgeable! I have been searching for a Polar White Mercedes-Benz C450 AMG 4Matic and when the perfectly equipped and accessorized vehicle showed up on their website I was immediately contacted by Anetha and right away set up an appointment! Test driving was a breeze! I already knew this was the car I wanted so prior to even coming into the dealership I already knew how much I wanted to pay for it. I do have to be honest and say that it was an aggressive offer! After confirming my choice, her and I came to a very FAIR agreement, I would even venture to say it was leaning towards being more FAVORABLE to me. She highly recommended that I purchase pre-paid maintenance, tire and wheel package and windshield, which I totally resisted at first BUT I am so thankful to God that I followed her advice! After 1 year of ownership I am so happy to report that the cost for these items have already paid for themselves even after interest was calculated, which by the way she went to bat for me and gave me a super low 2.99%!!! Because of the car's uniqueness, and the fact that it was the Mercedes-Benz C450 AMG 4Matic equipped exactly how I wanted it, that was available anywhere, I decided that the customer service I got from her early on in the sale, gave me the feeling and belief that she will take care of me after the sale as well. And that reassurance is was let me know to this day, that the money I paid for my car, was definitely worth more than the money itself. Because thru it all, I got my car, I got a great experience and I also earned her as my advocate!

I bought a promaster 3 years ago and was really going back and forth on deciding. I only wish I would have test drove a sprinter I would never had bought the promaster. The strength and sturdiness of the sprinter blows away the promaster which is junk in comparison. Don’t make the same mistake I did. Test drive the sprinter!! You won’t be sorry!

The overall experience was nice and all, the person I worked with frank seemed to know what he was talking about but when I asked to get more info there wasn’t much customer service to help.

I love the folks at 360 Exotics... Clay and Chris are not only professional, but are very down to earth and makes the experience there very pleasant. I could go anywhere to deal with car/truck purchases, but I CHOOSE to deal with Chris and Clay at 360 Exotics.. Do yourself a favor and please give these guys a chance to earn your business. If you are like me, you will be very pleased and honored to work with a great group... Thanks Clay and Chris. You guys make the experience very pleasant.

Great on gas and for a little 2.004 cylinder goes like crazy... Very fast efficient running vehicle smooth great for passengers etc.... It's a 2014 but cars.com don't go any later than 2017 for some strange reason.

Recently leased a 2018 GLC 300... Sal was my sales associate who assisted me in the process... He listened to what I was looking for and found the perfect car to meet my needs. His experience with the product line combined w/Nancy's finance background made this one of the easiest vehicle shopping experiences I've had. I'm currently in my fifth Mercedes Benz and this was my first purchase from MB of South Orlando - although I have serviced my previous MB's there for the past several years. They have a new customer for life!

Sprinter is not living up to mercedes reliability. Latest models have several problems of various natures and they'ee hard to work on. Maintenance is expensive as well. A trip to thur Mercedes dealership will cost an arm and a leg

Very fine people to do business with and I look forward to possibly buying there again.

I recently purchased a car from Highline Motor Cars in South Hampton. This was the best car buying experience I have ever had. Saeed was very professional. It was a pleasure dealing with him. There was no pressure from him nor were there any hidden fees. I really appreciated the calmness and honesty from Saeed from the first time I contacted him inquiring about the car, to the last hand shake before driving off in my new car. The car was just as described in the ad and was very competitively priced. I recommend this dealership to anybody in the market for a used car. Don't hesitate about this place. It's the real deal, family owned business. Very respectful, courteous, and polite. 2 thumbs up. 5 stars all the way!!

They have many options of Sprinter vans and all other vans to choose from, financing took a little bit longer than I thought, because of my bad credit and a low down payment but got approved

The Sprinter van is a great vehicle by itself. But I had the 4x4 and it was a spectacular vehicle and handle very well offroad. It had great mpgs considering how large it was as well.