I bought a new Escape in Minnesota and the dealer there had screwed up installation of a new wiring harness. I set out for Alabama and had trouble all the way. Woody Anderson's service dept. found the problem, fixed it and were SO SO helpful. I wish I could take it to Alabama for all my service.
We have been vert pleased over the last 11 years working with Ray Diaz at the dealership. Ray is very pleasant and always has the customer's best interest at heart. The service department works hard to help if you need them!
I have been a customer of Century Automotive in Huntsville, AL for the last 25 years, a period during which I have purchased or leased many automobiles. My experience with Century has been gratifying for several reasons: excellent customer support, acceptable prices, qualified personnel in the sales and service areas, and the attention of the owners to its customers during and after the sale. Obviously, the quality of the automobiles I have purchased is a relevant factor.
The expertise of the service personnel, customers' advisors and mechanics have contributed to my satisfaction. On the sales side, My preferred salesperson has been Raymond Diaz, for his knowledge, his can-do attitude, and his honesty. I don't remember the date I purchased a vehicle from another person.
I have recommended in the past this particular dealership and salesperson to several friends, and will continue to do so.
I worked with Stephen Childers at Porsche of Huntsville to purchase my 2017 Macan. The experience was outstanding! Stephen took the time to explain every detail of the car and helped me personalize the settings during the delivery. I would highly recommend him to anyone interested in purchasing a Porsche in the future!
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