Used 2020 MINI Countryman for sale near me

Good cars, excellent variety, friendly staff. Pricing is "transparent and competitive", but allows little in negotiating. Overall, a good experience. Warranty covers 5 days and 300 miles. Based on that, I did not do a PPI other than my own walk around. Clutch slave gave out at 170 miles and 3 days. I had it towed at my expense ($258). The Sales team has worked to resolve this and I appreciate it (although not offering to pay for the tow). The Service team tried to blame me as being rough on the car. . .really? Right out of the gate you want to blame the customer. How about replacing the clutch fluid since there was no indication it has ever been done? Water and corrosion were likely. Then the service rep tried to tell me it worked fine when they (service) did the pre-sale inspection. Also told me clutches and associated components were't covered. Appears service and sales are separate entities that may not work well together? Can't say, but that's what I was told and there seems to be a disconnect. Either way, I expect to have the car back soon. I will update this response as needed. As of today, Sales is driving the solution and has done the right thing. Pending the resolution, I would buy here again.

Largest small car I’ve driven and great car for today’s times. Small enough to save money with today’s fuel prices yet big enough to carry everything needed to travel with family.

Kind, honest and knowledgeable staff. No pressure whatsoever! They were all extremely helpful. Nice selection of BMWs on the lot.

I acquired a Mini Countryman S, and it is a really fun vehicle! It has an engine and styling by engineering partner BMW, a Japanese transmission, and is assembled in the Netherlands. Here comes the BUT....be sure to at least be in the S (sport) level. The standard vehicle just does not produce the power that this larger and heavier vehicle needs. Also. be aware that this vehicle has a double clutch. Be sure you understand what that is before investing in this type of car. I personally wanted a car with personality that I would not see a million clones of on the road, such as the ubiquitous Nissan Rogue. There are some quirks I could do without, like the goofy accent lighting and counter intuitive door handles and hard to get used to gear stick. But there are attractive trim level upgrades that make this a fantastic vehicle, as well as some standard features...like the panoramic sunroof and roof rails. I suggest the sport seats, the power lift boot gate, the JCW steering wheel and Mini Connect. The Premium package is a great choice. I don't personally care for the ALL4 (4 wheel drive), as it's a 3k upgrade that I didn't find worth the extra money when driving an ALL4. My vehicle has the extremely fun paddle shifters, combine it with Sport Mode, and this car is the epitome of a total blast! Reliability you say? I was worried about that too, as like many car brands MINI is notorious. Well, they are changing perceptions. Routine Maintenance is included, paired with a decent warranty and the option to buy additional mechanical coverage...not a bad deal for 22 bucks a month for extended mechanical protection. I was seeking a smaller, stylish, zippy, sporty SUV with luxury finishes....and MINI fits that bill. Give MINI a try if you've never driven one!

Setting up appointments for oil changes, etc. very fast! Always seemed to get you in right away service department is always prompt and very friendly

I absolutely love this car!! I considered a BMW but a MINI has sooo much more personality. This car is vary fast but it has and awesome interior as well. Everything lights up fun colors and the entertainment system is top notch. With wireless carplay and wireless charging you never need to look at your phone.

They are very nice and helpful 👍 especially Melony is the best sales person I've ever met. ❤️

Went in for an oil change and an emissions software upgrade today. Service provided in a timely manner. Employees were great, helpful and professional. Can?t wait to see new facility when it opens soon!

Marcus was friendy, professional, and knowledgeable. He made our car buying experience great. Thanks Marcus!

I want manager to know that this fellow I've never met,I called maybe year looking car,I told health issue,he knows im not buying car now but keeps reaching out to check on health not a car,im so proud to say there are people still careing,ITS GETTING BIGGER Hey no JOKE ASK FOR RICK

Chris was great! They were upfront with their fees and worked with us and our budget.

Garfield Sang provided a great used car buying experience. He was knowledgeable and honest and took time to answer all of our questions.

today i went in for an oil change, but left with a bigger problem. i had a nail in my tire and my rim was dented. i was super stressed and overwhelmed as this issue could not have came at a worse time. however, isai lopez and chase perry were super kind, helpful, reassuring, and understanding. they helped me with a solution and we worked through the issues. i could not be more grateful for their help today, it means a lot to my family and i. super thankful for their service and support.

Great experience. Dan Cirotti was extremely helpful and listened to our concerns. We LOVE our car! Will continue to recommend Carshop. We were able to trade in our two cars!!! What a relief. Thanks everyone and especially Dan Cirotti.

We had the opportunity to sell two vehicles to Leonard and his team at PA Auto, smooth and easy process and they took care of everything. Had funds directly after completion. Super professional with 100% focus on customer service. Look forward to working more with Leonard in the future.

Smooth process and friendly people. I appreciated how above board it all was. Happy with my purchase! I felt well taken care of. (If they wanted to jump to 6/5 stars, a nice cup of coffee would have done the trick haha)

I’m officially a CarMax fan for life! If I could give this team more than 5 stars, I would. My entire experience—from the high-energy sale to the incredible post-purchase service—has been top-tier. The Buying Experience: I came in looking for a specific Tesla Model Y that was still being processed as a trade-in. Despite the logistical hurdles, Mark worked tirelessly to make the car available for me to buy that same day. He then handed us off to Briana M., and the rest was history! A huge shoutout to the Business Operations Manager, Cherisse O., for her expertise in clearing the paperwork and title issues so I could drive home in the car I wanted. The Trade-In: CarMax made trading in my Jeep Laredo X incredibly easy. While Friendly Ford in Las Vegas tried to lowball me at $25,500, CarMax offered a fair $31,800. They are honest and easily the best to work with. The Service (The True Test): The real 5-star service happened after the sale. My 2025 Tesla Model Y had a minor error, and Vanessa Blaschick in the service department was a total rockstar. She walked me through the entire process, kept me updated constantly, and coordinated a transfer to Tesla to ensure it was repaired correctly and for free. I had my car back within 48 hours! High praises to the management team at this location for hiring such professional, dedicated people like Mark, Briana, Cherisse, and Vanessa. They’ve earned a customer for life!

Was very pleased with Chicago Auto Capital. Got a good quality car at a very fair price. The sales people were knowledgeable, friendly, and nice to deal with.

Our car exceptional salesperson Zee Tyler was very patient with my husband and I. Very professional and thorough on all questions. I highly recommend her for a great car buying experience. The Smiths.

incredibly helpful and insightful on all cars- we were able to drive any car without a limit and we got it at a great price

Car Max seemed very straightforward and transparent. Pricing is no haggle set pricing. I appreciate the excellent customer service and they appreciated my time. Carmax has simplified the process.

Normalinda was excellent! The process was easy and fast. There was no haggling - she asked me what I was I was interested in and what I wanted to pay. She offered her best options and I was very satisfied.