Used MINI Hardtop Cooper S for sale near Santa Monica, CA

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

This car is easy to drive, beautiful color, good on gas, handles well on cornering. Nice price and great tires too. This is my 3rd mini, so I love them!

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Shawn was great and extremely helpful. He found a car that I absolutely love and worked with us to make sure it fit within our budget. Finance was helpful and so easy to work with.

The team was extremely helpful and quick! Tiffany took excellent care of my service needs even when I showed up 10mins before close.

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.

I bought my mini there a few years back and got a great price from them on the purchase of my Countryman... no pressure, just honest dealing I continue to rave about the after sales service that South Bay continues to provie me. There is a new Mini Dealer closer to me in Santa Monica but I continue to drive 45 mins each way to SB, it is well worht the extra effort to me. I have never been disappointed with the care that has been extended to me. I need to give recognition to the service manager "Lino"... Even though my car is out warranty he is the main reason that I continue to bring my car to Southbay . He is very professional and always willing to go the extra mile to be certain that things are right for all of his customers...in fact, Lino and the service department will be the reason that when I am ready to purchase another Mini it will be because of the after sales servie etc. If you want a great price on a Mini as well as great service, South Bay in my opinion is the Only Way Best, Ben

I bought a 2020 Oxford edition to replace my 2013 Cooper S. Seems heavy and slow, but probably better to slow me down and saved a lot of money!

They were very responsive although a deal was not made. Tony was good to work with.

Bought it new. Hard to tell that it's almost 8yrs old. Third Mini, first automatic. Very nimble and good acceleration. Love the heads up display and love love the power folding mirrors and side driver visor. Seats are very comfortable and have an extension for longer legs available. Haven't been able to figure out how to delete older phones from the bluetooth or unwanted addresses from the nav system tho. Biggest drawback for me is that the nearest dealer is 1.5 hrs away. But they do offer a valet service to pick up the car if scheduled in advance. It's not the most inexpensive to repair but what vehicle is nowadays.

Casey (Manager) walked me through the process and made my purchase the easiest one I have ever experience. A truly zero haggle and zero pressure sale. Casey was very knowledgeable about the product and didn't try to sell me anything I did not need. Thanks guys keep up the good work!

Really had a good experience with my salesperson. Polite, efficient, not too pushy, and respectful of what my needs were. Dramatically different than other places I’ve gone around LA; in a good way.

It was a seamless and great experience for me purchasing my 4th BMW, on top of a great service dept. I have had a great experience with the maintenance dept as well! thanks again Antonio

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

The car is perfect for me as my needs are such that I am the only driver. It handles beautifully, and has a lot pf spunk

Great customer service All sorts of free treats Provided a loaner Seamless process Friendly people

Attracted to this dealer by their inventory and prices. Was skeptical, because it’s not a mainstream brand dealership. I had just left a crooked one in Norco. Car was just as advertised, and salesperson Art was completely no-stress and straight forward. Let us go on a test drive and said “take your time”. We did and found some mild noise coming from the passenger side wheels. When I returned, I told Art about the noise and warning light on. He got their mechanics and 2 of them went for a drive. Came back after 10 minutes and one of them switched and sat in the back seat. I assume to locate the noise. Another 10 minutes later they returned and told me they went back to their shop and raised the car to locate the issue. It turned out they needed to replace the shocks and bearings. They would need to order the parts and would have the veh ready the next day. They would also warranty their repair. I was sold. An honest dealership with honest employees??? I bought the car on the spot and will return tomorrow to pick up the car. This is my daughter’s first car, so safety is everything. Don’t let stereotypes fool you. These guys are serious about quality and the customer.

So far so good. Only owned it a few weeks but it has exceeded our expectations. Can't beat the fuel mileage and the ease of driving.

One thing I will say the price on the vehicle is set there is no wiggle room they are already priced low, I agree. What got me was no one was pushing me to buy the guy Alec who helped me take it out for a spin was freaking awesome and showed me some cool features. Antonio the sales rep got me a mind blower 2.49 financing I was sold.

Very fast process and convenient variety. I would recommend any of my friends or family to purchase car from exactly this car dealership. I traded in my car.

It be of no secret that the Germans are behind the production of the MINI Brand. The fit and finish, drive, engineering and even smell are all very much in tune with the Brand's Ownership. The drive and sheer joy one feels from driving one of these products makes you feel like a kid again, playing with their favorite toy after a day of school. There are bigger and more expensive offerings to choose but none have the character or joy of ownership of a MINI.

I love vehicle, must have a small car in the family, you won’t go wrong with mini, plus it’s a great little car. Got mini on a great value for it mile and no damage or accident report.

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

A brilliant mark of automotive excellence. An abundance of personality, only to be outdone by my 9lb chihuahua. - 135 horsepower is more than plenty on the freeway, and far too much for the city. - The design of the interior cabin feels I am already in the future, as opposed to the present. - The cabin is also very quiet. I hardly hear cars and noise around me - the sound quality from the sound system is spectacular, and the audio from phone calls is unbelievably clear. - I've never driven a car with better handling. I would say it is in a Goldielocks zone of having enough wiggle for comfort and stiffness for performance.

Smooth transaction and all the staff are very friendly. My salesman that assisted me George was very helpful. Will do business again,

Helpful, resourceful and gracious staff who definitely go the “extra mile,” to make the deal work for the client.