Used minivans for sale near White Lake, MI

Brought my Pacifica in for a scheduled service . Work was performed promptly and correctly. Vehicle was returned clean and was well taken care of. I will continue to use this dealership.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Drove from pittsburgh to Michigan to buy a tahoe. It was everything we talking about over the phone and nathan was very helpful and made everything easy as could be. Well worth the drive!!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I have leased many vehicles from this dealership and I have always had a positive experience. Between my brother in law and myself we have purchased or leased over 20 vehicles.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Terri is a VERY kind, responsive, and accomodative sales person, Thanks to her, I could get my new Cherokee which matches almost all of my preference in body color and option packages!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Service was great. The sales agent assigned to me is new to the location, she was very attentive. We weren't able to complete the deal, but not without great effort. I would recommend this dealership.

Salesperson Lance had 35 yrs experience as a car salesman and was awesome. I highly recommend getting your next car at this dealership and ask for Lance. My wife and I purchased an RS Blazer with no hassle and very quick. Total transaction was less than 2.5hrs. Will go back if they have another vehicle that I’m interested in.

Top Notch. Very Professional. I bought the car. Salesman John Howze is a real professional.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I had a very Great experience at Serra and would go back and lease again

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I was great Sale person and loan department. Bend over backward to get me the loan. I think is great that they are give me 24 months or 24000 for major problems Loan company is give 3 months for car payment

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

I've been very pleased with Royal Oak Ford since I first bought my vehicle from them eight years ago. I was able to get the car I needed at a respectable price, and since that time they have provided sterling service for my periodic maintenance and one major repair. I find them competent, professional, friendly and understanding. All I could want from my auto dealer and service agent.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

This dealership is a real treat to visit....great team with great personality, all great listeners who really want to make you happy. Great follow up, communication, really courteous. They listen to what you want, made me visit worthwhile. I will be back!

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Scott Good... absolutely Not who you want to work with in my opinion. However, the manager Mike Majerowicz redeemed the whole situation thankfully. I was so in love with the vehicle I had test drove and had a small window to make a trade happen. Mike was able to take over, work with me and get everything moving in the right direction. Both him and the other sales helper were very understanding of my situation and made it as easy as possible for me the day of sale. I was able to leave Michigan and make it home to Colorado in time to pickup someone from the airport in a safer vehicle than I had. The trade in value wasnt as much as others, but the purchase value was lowest in the stae, it all balanced really well. Highly Recommended

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

Robert Craig provided exemplary customer service, vehicle maintenance was performed in a timely manner. Pricing was explained and accurate. Visit exceeded expectation from start to finish

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Great experience buying my Kia K5 GT-Line! Jeff was very helpful, knowledgeable, and I appreciated everything he did for me!

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

The service department was helpful and good at communicating with me about my vehicle when it has been in the shop and body shop. The work has always been completed in a timely fashion and met my high standards.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Jake is fantastic. He treats me like I am his only customer Dylan who gave me a ride home was also fantastic. This is the third vehicle purchased from this dealer.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

Service center is always clean and comfortable with respectful staff. Sales team will work you to find the vehicle that fits best with your lifestyle and budget. I shopped around at a couple dealerships in 2022 when I bought my first subaru and the Troy was the first one to make me truly comfortable with the process. Even during the Trade Up process they made sure to keep me within my budget but still find me the crosstrek that I love.

Serra Mazda in Brighton was the best shopping experience I have had with a dealership. Justice was a great salesperson. Having been in and around the retail automotive industry for over 30 years it was refreshing to see a young energetic honest salesperson do what he said he was going to do. The management was very friendly and efficient. Great place to buy a Mazda.