This was a low stress purchase with friendly staff. They delivered what they committed to without pressure, which is all I generally want in a buying experience. I worked directly with the sales manager Donnie before ever visiting the dealership and he was a pleasure to work with.
Wonderful service. The salesman and manager could not have been nicer. We arrived late in the day and were still able to wrap up the sale in less than an hour. Great prices and wonderful service. Highly recommended.
I found a vehicle that was at a different location within the Tim Short group and Eric got all the information I needed and also brought the car to Clarksville so I could look at it and drive it prior to making a commitment. Andre and Eric did a great job helping a difficult buyer (myself) get all the information needed to make me comfortable.
Our salesman, Jonathan, went above and beyond and truly exceeded all of our expectations. We spent 7+ hours at the lot on a Saturday (with our two young children) and Jonathan did all he could to meet ALL of our needs. Very pleased! We were frustrated to find, after that long length of time, that the words "pay trade in full" written on our purchase agreement did not hold to be true. The "miscommunication" the manager claimed to have happened was much more than miscommunication.
By far some of the most friendly dealerships I've went to while I've been searching...they never pushed me into something I didn't like. They made sure I understood everything clearly. The process was smooth and easy. I was treated more like a guest of honor rather than a customer...thank you tim short Mitsubishi employees...
So I’m writing this for Bryan my salesman. I have a daughter and I told him I would need a fast and simple transaction. He went above and beyond from finding the prefect vehicle to making sure we stayed cool when moving everything over to my new car. He fully explained everything since it was a big upgrade for me. I’ve had problems with their service department but he has been doing everything on his end to fix the problem. I have told many of my friends that if they need a new car Bryan is the man to see.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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