When I ordered new tires on Black Friday, there was confusion concerning computer protocol between the parts department and the service department. It took an additional 20 minutes to sort this out. Otherwise, everything went well. The parts department did spend additional time with me helping me discover the best overall tire value. I really appreciated this
This was my first recall from Toyota. The response was quick and efficient. Hope never to have need to have The occasion to need the air bags, but to know that they now will deploy when needed is reasureing.
Tim listened to what I was looking for in a vehicle as well as my budget and worked hard to put the deal together. Tim spent a lot of time with me during the test drive, putting together the offers, and educating me on the features of my new Tacoma. Melissa went through the paperwork with me in an efficient manner and I was introduced to Brock in the service department.
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