New cars for sale near Bertram, TX

Pedro & Paulo made my car buying an experience and not a transaction. Absolutely recommend them.

Great job! Kuddos to Kristen for helping me get my vehicle fixed in one day instead of leaving my vehicle 7 days! Will recommend my family.

Justin and Mike were such an interictal part in my experience. First, I parked outside of the sales area instead of service. I was escorted over to service to get my issues resolved. I did not have to wait in a line. Mike wasted no time and offered to valet my car over to service so that he could take a look at what was causing the issues. After realizing there were issues that needed to be addressed, he refused to let me drive my car off the lot. He coordinated with Justin to try to find a loaner for me to use while my car was being worked on. When I had originally called, they told me there were no loaners available, but after connecting with me on a personal level and realizing how much I use my vehicle, Justin quickly got a car turned around for me to use this last week. I was quote that the the engine problems I was having could take several weeks due to the demand. I was back in my car in less than 1 week. They also identified and resolved a recall issue in that time as well. Mike was personable and kind, and Justin was hard working and pleasant. It is obvious that they care very much for their customers and the integrity of the dealership. I have told several people about how grateful I am for the service they provided.

We were looking for a specific vehicle and found it on Cars.com. Sewell reached out immediately. I explained this was a purchase for my parents, who were use to driving around from dealer to dealer. I told my Mom and Dad there was an easier way. Will was our sales person and he reached out immediately providing me with all the vehicle info. We agreed to meet with him the next morning . When we arrived at Sewell, Will greeted us and was so friendly and kind. My parents were overwhelmed with the dignity and respect this dealership showed us even though my parent’s barely speak English. They have always been intimidated in high class places but they felt so welcomed- like family. Before you start thinking - Oh it’s because they bought a Rover… no they didn’t , they bought a used Chevy in pristine condition. The most impressive take away is that they didn’t treat us any less than their usual client base. They offered to wash the car and do an oil change and deliver it to her home the next day. All I can say is that Sewell Land Rover North Austin deserves to be recognized for excellent customer service and to thank Will for having the the most genuine care for us. I hope all dealers would learn from this dealership … It’s not always all about the money. I am positively certain the next time I look for a vehicle I won’t be going anywhere else.