New cars for sale near Murphys Estates, SC

The dealership for me has provided excellent customer service. Technician Cliff Williams customer service skill rates excellent and is second to none. Scheduling service appointments has truly been stress free and the care of my care has been so professional.

I absolutely love this car. The way it drives, the interior comfort and advanced technology of the car are superior. I tell everyone to but this car.

They got back to me very quickly when I inquired about a Buick Enclave that they had. They were willing to send pictures and answer any questions I may have. My one downside was after the initial conversation, they never got back with me or asked to set up a test drive.

AMAZING SERVICE DEPARTMENT!!! I start off with those three words so even if you don't read this whole review you get the point. We were traveling through Augusta GA after evacuating from hurricane Ida that had just devastated the New Orleans area. All warning lights popped up on the dash of my 2016 VW Jetta SEL and the vehicle went in to limp mode. Zero power over 35mph. On top of the destruction of hurricane Ida back home in New Orleans now I have a car that just basically gave up on me. The already pit in my stomach became even larger and only the worst case scenarios were going through my head now. A Google search leads me to the amazing team at Gerald Jones Volkswagen and the magic begins. Expecting at least a two or three day hotel stay in Augusta my service advisor Charles Davis takes me in to his service drive and assures me that everything will be alright and immediately puts one of his top techs named Mr. Chris on the case. Turns out it was as simple as a wheel speed sensor that the parts specialist Candace Betsch had sitting on the shelf in the parts department. While waiting on my vehicle to be repaired and strolling through the new car showroom I was greeted by the nicest young lady by the name of Vickie McPhee who introduced herself as the General Manager and was just as sweet as could be making sure that I was doing okay with a true concern about our safety during this hurricane evacuation. She even went as far as to introduce me to one of the owners Mr. David Jones and we had a great conversation as well. Next thing I know my service advisor Charles was standing next to me telling me that the speed sensor had already been replaced and my vehicle after being washed and run through quality control was ready to go. This my friends is one heck of a car dealership that has employed a team of people that truly care about their customers no matter where they are from or what dealership the vehicle was purchased. Keep up the good work and "job well done!"

So I have to leave a review about Brad! The energy and approach of the entire team is personable without pressure or haggling. Also specifically I was going through a big health transition and they made sure I didn’t have to add any concern with the character of the sales experience. Brad made sure I was taken care of, communicated well and wanted me to have no gray area about the details involved in the sale. Another part of this is my old vehicle had come to its end and I was concerned on multiple levels and for them as a team to express naturally a humanity and authentic engagement was comforting to say the least! I left with a vehicle that brought me joy, met my needs and I also was clear that I had a vehicle that would give me premium performance

Gini was great She kept me up to date on the vehicle I was interested in. Good dealershio

Great experience from beginning to end. I will continue buying from Robin Leal of Mercedes of Augusta. A true professional, in every sense of the word.

Facility was excellent with better than expected amenities. Ample seating and access to items to stay refreshed. The temperature was very good and the staff was accommodating.

Corey Gomillion was my client advisor and was very professional and wonderful to work with. I was very impressed and will absolutely use this location again.

Super and quick they took good care of me and I got a great value vehicle in the Mercedes Benz gls450 . I highly recommend them for you next vehicle

Clean facility with drinks and snacks if you need. A lot of seating areas. All staff are friendly, and they always do a good job and remain detailed

Demond was great. He took care of my vehicle like it was his own. He makes sure the vehicle maintenance is complete and done in a timely manner.

Was just looking when I arrived, no intentions on purchasing that day. Met my salesman Nate and he exceeded his job requirements and showed me all benefits of getting � New vehicle there.

I came in for a vehicle and left with one thanks to my salesperson Mirari. Sorry if the spelling is incorrect, but he was a wonderful gentleman and made the whole process worth being there.

Michael my salesman is top notch answered all my questions and assisted me with everything I need and even put up with my grumpy xxx he's the best if you visit this dealership ask for him!!!!

Great customer service and automobile is perfect for me. The salesman was knowledgeable and made the process easy. I would refer my family and friends to the business.