I wish I could give this dealership 10 stars. Anyone that has ever purchased a vehicle from a dealership knows the nightmare it can be. The long grueling hours, the back and forth negotiations not to mention hit after hit on your credit. I've been there many times in my life and hated every minute. But that was NOT the case here. This was absolutely the BEST car buying experience ever!!!! I never even had to go to the dealership. We managed the whole deal over the website and phone, during my lunch break. I told them the terms I was hoping to get (not really expecting to get them), and within less then an hour it was done! Then as if that wasn't already awesome, they brought the car and the paperwork to me and within 20 minutes, BAM, DONE! LOVE, LOVE, LOVE these guys! Major kudos to Tyler, he rocks!
Every time i go to ABC Nissan i am greeted with a common courtesy and respect with absolutely no pressure to buy. The atmosphere is very much "a family" vibe. The hospitality is off the charts amazing and the follow up calls to check on me and how the car is performing or if i need anything are great as well. It is good to know that ABC Nissan is there when and if i need them. Tremendous service!!!
Great experience - Honest dealership and no up front BS
by Lvydro from DealerRater.com
October 24, 2018
I shopped around the various Phoenix area dealerships for the best deal on a new Rogue with specifics options already selected - ABC Nissan had a competitive quote but not 100% the best right off the bat - The reason I went went with them though is that not only were they the dealership closest to my home, they were honest and upfront - they pretty quickly said they'd be happy to beat any legitimate quote but weren't going to dink around with a million emails back and forth. No high pressure, no bait and switch. So I made an appointment, went in, showed my best quotes to the salesman and the general manager - and they beat the best deal by $100 while giving me a car with even more options than the other guy. Appreciated the whole process, signed the paperwork, got through the session with the finance guy (minimally pushy, took 30 minutes, declined all addons) and drove out as soon as the car was detailed. Whole thing was as smooth as butter, couldn't have asked for anything better. Comes with the first oil change free and continues to have free oil changes for a while if you do your maintenance there, which was a decent enough perk.
AutoNation claims not to negotiate, they will a little bit. Their original quote sheet that they came up with was a no non-sense quote sheet, nothing hidden and showed all fees necessary to complete the lease which I really appreciated. It was still just a bit too expensive so I countered with exactly what I was willing to pay and after a little bit of non-confrontational back and forth, we agreed on the price of a lease for a Nissan Rogue. They helped me figure out how to get every possible discount on this car (college grad, how to use my Nissan One to One Rewards) and that got the price down to even less that I was willing to pay. They answered all questions from the finance, returning my current lease early and were very respectful.
I was interested in the Rogue and Rogue Sport and the salesman was able to figure out that the Rogue would meet my needs perfectly and he hustled to get the car from the lot so we didn't have to wait all day, he didn't try to up sell me on a trim level that I couldn't afford which I really appreciated.
The only negatives were that the showroom was not the nicest but when they are able to speed up the process, I don't care about not having recliners and refreshments. We spent most of the time there figuring out how to get Apple Car play work and figuring out how to get all of my documentation for Nissan's One to One Discount and College Discount to be applied properly.
A great car buying experience. One of the best options was the ability to reserve a car after viewing online. Justin and Carlos were awesome. They were very courteous and respectful. I made an appointment to see the car. We made a deposit and was promised the car would have all mechanical and detail work completed within 4 days. They exceeded expectations by having it ready for pick up earlier than expected.
Victor Bustos and Leslie Moses rock! Took my Toyota in again for service, was in and out super fast as usual. Truck looked amazing when I got it back. Thanks for taking great of myself and Gambit!!! Will be going to Midway Nissan for all Gambits needs!!
Midway Nissan has been my go-to car dealer for a long time now. I get so tired of pushy salesmen and hidden fees. That is why i was so relieved to find Midway Nissan, FINALLY a dealership with an honest sales staff. Finally a place that holds true to its core values of honesty , Integrity and respect. FINALLY.... a place that i can call home.
Took my car in for schedule 1 service which included an oil change. I bought the car used from this dealership and it had a blend for the oil at that time. About 20K miles ago I switched to full synthetic and when I dropped the car off I wrote in my instructions please use synthetic oil for the oil change. Instead of the synthetic or even a blend, regular oil was used. They offered to change it out but because of time I declined. This is the 1st time any of my instructions were not followed. I have always had 1st class service from this dealership.
Sarah was great to work with. She was very patient with us and took time to answer all our questions. We are very pleased with our purchase. Thank you for a great experience.
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