Used cars for sale near Novato, CA

Came here for service in June and Jenna was an amazing service tech. This woman goes well above and beyond to make clients feel valued and important. If I could give 10 * rating for her patience with all my questions due to this being the first American owned car I have ever owned I would. She has been ultra patient and kind as I bring issues to her that need to be looked at under warranty.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Bryan Rice is the man to see when visiting Ford Fairfield, he made everything smooth and easy. They worked with us on pricing and trade in, well done to the whole team

I have a 2020 Chevy Silverado 1500 and simply love my truck. It now has 110,000 miles and the only repairs I needed were a water pump under warranty at 99,000 miles and brake system that needed to be upgraded. It's comfortable and drives like a car. This is my 6th Silverado truck. You can't go wrong.

Super smooth process and as a female who went alone I don?t feel like I was taken advantage of I felt very comfortable and satisfied. Joshua was amazing and super helpful

This truck is one of the best. I had a GMC before this and there is no comparison. I love this truck and will keep for long time.

Very efficient, provided comfortable seating, snacks, coffee/tea while waiting. Check list was thorough and I loved that they washed the car when finished-extra bonus for me! Very customer oriented.

My 2024 Chevy Silverado LTZ provides a deluxe large SUV interior and a standard (short) tuck bed all in one vehicle. It is loaded with features to make it look and operate very well, and it provides mid 20's regular unleaded fuel mileage. The dynamic fuel management system combined with the 10 speed automatic transmission work together flawlessly to deliver smooth power without being able to realize what gear or how many cylinders the powertrain is using at any given time.

Raoul was our salesman and provided a wonderful experience. He was very professional and knowledgeable on BMW products and did a wonderful job though the buying process. I would recommend this dealership.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

I was there for an oil change great Job . Mrs Ana Valenzuela and Ford Team.. thank you all very satisfied customer!

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

Rachael K. is an outstanding salesperson. Negotiations were straightforward and transparent. The paperwork process was mercifully brief. The dealership is expediting an add-on trailer hitch without involving us with the service department

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

Good job from the salesman, and no hassle time , every thing is under control , nice work

I purchased many different trucks over the years and landed recently on my new to me 2017 Ram Laramie 4x4. It does everything well and tows like a semi 5.7 Hemi with 3.92 rear gear and the 8-speed transmission.

Seth was fantastic! Professional, attentive, and genuinely committed to making sure everything went smoothly. He provided clear communication, answered all my questions, and made the entire process stress-free. I truly appreciate his excellent customer service and would definitely work with him again.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

I did not have a good experience at Seramonte Subaru So I looked up 2019 Subaru Outback posted on Albany Subaru. I live in SF so it was a trip for me but I thought I give them a chance and sure enough I was treated with a respect and courtecy by salesrep , mr.Jan James . To make it short,I ended up buying the car mainly because He was more proffessional than people at Seramonte even a Finance manager was very cordial, not pushy at all . They usually try to convince you to buy extra this and that but they were very nice about it. Not like "You were making a big mistake not adding those options " which I got from other dealer. My wife and I are very happy with the purchase though it was little more than we wanted to spend. Thank you Jan and their team. T.T from SF

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

We have a great experience with the service the only bad thing is the wait to get the ride, please do ask for more than 25 words, too long, I don?t like waste my time,

Got this car as part of a trade with my 2013 Chevy Malibu. It's not a bad car did have a few issues with the spark plugs that came out of nowhere. And they had to be replaced along with a few other issues but outside of that it's been a pretty reliable car that has gotten me from point a to point b. Everything works well the Bluetooth has worked wonders along with the seats being comfortable and it drives smooth.

I wanted a specific color of the Land Cruiser and when I found that is was coming in in Concord, the reservation and buying process was super easy!! I was kept up to date on the status of the car , and was able to go get it as soon as it was available. The buying process was super easy and everyone was very friendly!!

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Had service which included recall issues for my EV. Was treated very respectfully and competently. Javon was excellent.

I’ve had my M3P for 5 days and I freaking love it! Controls take some time to get used to where everything is. I’ve had maybe 30 cars and this is my favorite by far. I highly recommend if you’re in the fence, just buy one. You only live once!

Great service, from phone contact to arrival to completion of service. Everyone I was in contact with was helpful and honest. Service was prompt and correctly performed.

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

My dream car since a teenager was a grand Cherokee and when I finally got one in 2021, I’ve loved it the same ever since. They are bold in appearance and look like a strong vehicle. It has always run beautifully and I have had no issues thus far since 2021 and now it’s 2024. Very comfortable interior and attractive to the eye. Love love love my car.

A very positive experience all the way around from the start to the finish!!! And now we have two IS350 F Sport parked in our garage!!!

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Very pleased with the services rendered from Angelica yesterday . She is knowledgeable and extremely helpful. When choosing a particular service she explained the different options and answered all my questions .It was a pleasure to have her as my service rep. The loaner was also similar to was I drive so the agent was very patience explaining the different cars available for me as loaners .Excellent experience .

Rudy and Nasser helped us out with the car we were looking for. Super friendly, willing to work with us, and were efficient in helping us get in and out. Thank you.

I've never owned a Subaru before but after purchasing the Forester, I may never own anything but a Subaru again! I love the Eyesight Drivers Assistant that it came equipped with. I can see why this car has one of the best safety ratings out there. The interior is very open, spacious, & comfortable and the panoramic sunroof is amazing! It drives and handles like a dream. I would recommend this car to anyone. You won't be disappointed!

Great service experience all around from Jorge! He’s external knowledge and patient. Answered all my questions thoroughly, and got me on the road again a lot quicker than originally anticipated.

I own a 2017 Tesla Model S. It's literally the best car I've ever owned. I have driven it 157,000 miles and haven't done a thing to it except change tires. ZERO maintenance! No more oil changes, fluid flushes, belts, filters, nothing. I haven't even needed new brakes because the car slows it's self down so I rarely even touch the brakes. It cost me $400 to have my electrician put the proper outlet in my garage. I charge from home while I sleep. I am never inconvenienced by having to go to the gas station. No more pumping gas, getting gas on my hands, nothing, dripping down my car. I will NEVER own an ICE engine again. Couldn't be happier and will never go back. If you aren't sure, trust me, you will love every minute of driving this car and you will save money doing it.