Used passenger vans for sale near Ontario, NY

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I had a great experience David was amazing and very kind and professional thank you

I've gone to this dealership for many years. There's a lot of longevity in some of the Service Advisor staff and they really are top-notch. I was so fortunate to work with Jerry, who I've always seen there, and who always has treated me with great respect and is noted being assertive about his job and very hard-working . He has helped me out in so many jams!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Excellent customer service, staff excellent and facility very clean and customer friendly. Part needed and will arrive soon. Always bring my car into the dealership for service.

The Honda Odyssey has held up well over the first 3 years I've owned it. It's quiet and comfortable with a good sound system. It can take corners almost as well as my high end sports cars. And, in V6 mode (not economy) it accelerates well. The only complaint is its accident avoidance system that slams on the brakes unnecessarily. If a car is a little too close behind, you may be rear ended. I liked the car so much, I bought a 2025 Honda Odyssey, too.

Recently purchased a CRV Touring Hybrid at Ide Honda and had a wonderful experience. Jennifer was amazing to work with. Was able to anticipate my questions and was knowledgeable about the CRV new features. A great experience!

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

Right from the beginning Jennifer was phenomenal! I came in with a list of items that I needed to check off in finding the right vehicle for me and we worked through them all quite quickly. I am very happy with my new Honda CRV Hybrid and can't thank her enough for all of the work she put in for me. Highly recommended. Thank you Jenn !

Love most things about this car but today's cars have way too many buttons and gadgets that aren't necessary - too distracting. This one hugs the road well, handles nicely, rides very comfortably. We've driven Honda's since 1978 and find them very reliable and trustworthy cars.

This was the best dealership I ever worked with! I drove an hour and a half to get there and it was more than worth it! The president and his family and all of the staff are so friendly and will get you the best deal for you and the car that you WANT! I have bought or leased many cars in my life and this was the best experience I ever had!

We’ve only had the van a few days, but so far it has exceeded our expectations and we are very pleased with our purchase. This is our second Chrysler mini van purchase and love the design and features these vehicles offer.

I have leased many cars in the past but this experience with Evan and Russell at Vision Hyundai of Henrietta was by far the most pleasant, stress free experience ever. Evan never put any pressure on me and came up with a deal that far outweighed even my best expectations! He is an honest, kind young man and has earned my business for life! Thank you Evan and Russell and the entire team at Vision for such exceptional service!

Came in on a used Carnival and ended up buying a new one. Our sales person was Dave Sabitini and he was very knowledgeable. He treated us like family. Would highly recommend Vandevere Kia

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Not a big fan of the breaking system which wears out the brakes if you follow vehicles close. Interior storage spaces are much smaller or non existent. Interior much more cheaply made and does not last nearly as long.

Kaya at West Herr Subaru was fantastic to work with! Super professional and gave us all of the facts right up front. My wife and I really appreciated the honesty and integrity from everyone at the dealership.

We have had our Carnival for about 6 months. I love it!! It is my favorite car ever and I was a Ford Explorer fan before. It is so comfortable and rides like a dream. We can comfortably carry 8 adults with no problems. It has plenty of power and still gets 25-27 MPG around town. The seating configuration is amazing the way they lay down or come out. Being able to see the back while driving is a definite plus, carrying grand babies. And it even becomes its own WiFi spot! The warranty is unbeatable and the service is so good. Highly recommend!!!

The Kia Carnival is very impressive. First is the exterior with its classy design. The lines are clean and the finish is beautiful and seems to be durable. The fit of the exterior is again clean and precise. Although this is in the MiniVan segment it does not have boring minivan looks. The interior is quite luxurious for a vehicle in this class. It is comfortable and seems like it will kast a long time. The 8 seater models are quite versatile as the rear row folds into the floor and the middle row is fairly easy to remove. This gives you massive cargo space that rivals a work van. Even with the seats in there is a ton of storage space. There is a 7 seat model that features captains chairs in the middle row. These cannot be easily removed. I think most people would prefer the 8 seat models for versatility. The dash is amazing with its modern design and features. The controls are well laid out and easy to operate. The SX level trim features 360 cameras with a top view. There are just so many incredible features this car has that really just need to be seen. I suggest looking at some FB groups for the Carnival as there is just too much to put in writing. The Carnival has a strong v6 that is smooth and also economical. I would say most folks will get slightly above EPA ratings. I was able to get 34.9 mpg of a recent trip but I did have to work at driving conservatively. Most folks should expect 26-29mpg. Slightly less in city or a lot of stop and go. Acceleration is strong and you can set the mode of driving from Sport, Normal, Smart and Eco. These adjust the handling and transmission. Obviously driving aggressively will cost you on gas consumption. I love my Carnival. I has a Ford F-150 Platinum and wanted something better on gas easier to transport goods. This gives me the comfort and space I wanted and was used to. It is easier to park as well. I looked at Toyota, Honda, and Chrysler. All of the competitors were significantly more expensive. The Toyota is a 4cyl Hybrid and I did not like its performance. The Honda seemed a bit dated and not as roomy. The Chrysler has reliability issues but it does have the folding middle row. I just could not see spending more for that feature and a car with poor reliability. The Carnival is actually fun to drive with strong performance comfort and features. It is also packed with safety features. If you want a family vehicle or a versatile comfortable vehicle for hauling the Carnival fits the bill. The other option is an SUV but these are typically bulky, have less room, and do not get great gas mileage. Honestly SUVs are overrated and not worth the extra money.

After the unexpected death of my Husband I met with Ryan with a heavy heart and panicked feelings since we were only 10 months into our most recent lease. He and the whole crew banned together to turn our lease back and get me into a new lease that I could be comfortable with. I will always be so grateful.

I owned a 2014 sienna limited premium and was the best vehicle I have ever owned in my 50 years of driving, owning 16 different cars, Suvs and Vans. I purchased a 2017 Toyota Sienna Limited Premium AWD and I like it but I don't like the way it shifts, its very jerky. I did get a computer engine software update that helped very much. The engine having 40 more horse power would make me think that it would have tremendous power compaired to my 2014, but it did not. So it purchased a what call (chip your car) that connects under the dash to get more refindment in the performace, to unleash the filtered performance and it did. What a difference in performance. I purchaced the chip for 150.00 and its worth every penny. I am a performance guy especially when driving a nice van. So with the Toyota Software upgrade and my computer chip upgrade now we have a nice performace running van which my 2014 had also.

Purchased a 2012 Honda CRV, car has been great. Oil was fresh, car was clean, and no complaints. we also purchased a warranty, at a very good price.

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Chris Malone and Alan Hecker were outstanding representative employees by West Herr. They are both very responsive to our needs for our car. They are always pleasant and welcoming any time we bring our car in to be serviced.

Move the gas door!!¡!!!!! Jesus stupidest thing in the world................................ change the location of this dumba** door it is so stupid why would yall put it there ndunhdjdjjskxbiwnxwnxhxxnjsjxhsn dhdx xbxbxbxbxjdbxbdbxdbdbxeibx

Great experience treated very well by staff Highly recommend this dealership Vehicles are very clean

This car that I purchased at another dealership meets all of my needs and Crouse could have had my business if they had been more willing to sell me a vehicle.

Dealership was great, our salesman, Landon was great. The financing is terrible. Going to refinance ASAP. Offered 19%, credit union is offering 5.5%😁 😭

I have owned it for almost 4 years the car met my expectations. The only issue the battery didn’t last as long as expected otherwise excellent vehicle.

Kyla was excellent in servicing my car. Corrected a tire issue, answered all my questions to my satisfaction. Service department atmosphere makes you feel welcome.