Used Cars for Sale in Ontario, NY

My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!

Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!

I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help. Just wanted to thank Nicole and the mechanic for a job well done.

Initially a little slow to email requests. Telephone and in person responses proved to be much better. Sales rep very personable, informative and responsive. Overall experience was great.

Was not used to being treated like a valued customer. They have renewed my faith in having a good experience with sales and service. Special shoutout to Gary Leroy ( Sales) for not wasting my time and service for treating you like they care!

I had a good experience buying my Acadia. My salesman Kevin was very helpful and showed me several cars to choose from. Pretty quick process with the paper work. They even recommended a place for us to get a bite to eat and let us use a car to get there while the sale was being processed.

Hats off to Bobby McMullen and Vissan Nissan for the great turn around in getting my vehicle. I love it very much. Been doing business with Bobby and Vission Nissan for years. Great customer service. Bobby looked out for the way I travel and its a smooth ride and handles the road very well! You all especially Bobby Mcmullen will always get business. I will refer anyone I know looking for a new /used vehicle to VISSAN NISSAN.

After seeing a 3.5 Liter Altima 2016 leftover on-line, we drove 1 1/2 hours to check out the vehicle since my 2008 had been T-Boned and totaled in an accident. Brian Wahl in sales made buying the car so easy. Since I had my insurance card and registration with me in my purse since the accident, I was able to drive the new Altima home on a dealer plate! Saved me from having to come back and waste 3 hours. Very happy with the experience and with the car!!!

Worked with Jake Gray, and he was very helpful. I am very pleased with my new Kia Sorento! I would definitely recommend Vision Kia East Rochester.

I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know all the ins and outs of the vehicle and fixes all the settings and connects my devices.. He always is available for any questions..I feel free to stop in for help. I WILL be back to Rick in 3 years when my lease is up.

It was fine. I really don't want lot of contact, calls etc.

This is our second time leasing a Acura RDX. We love the RDX, and the Acura dealership is awesome. I just picked up the 2019 RDX at the end of October. I already know the service department is great, as we used it for oil changes on the last Acura we leased from this dealership. We love Christopher Wood, and I hope he does not mind me contacting him with minor questions about my very technical RDX.. He is great to work with. I like being able to go back to the same person I have worked with in the past. All is good thanks

Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .

Wonderful experience. Everyone was very friendly and helpful. Our sales rep searched to find the truck I wanted, with no pressure to buy.

I was in the market to lease a new SUV. We had purchased various Hyundai models over the past 17 years and decided to check out the new Equinox. Lijed the vehicle and lease/sales interface.

Tony is always friendly, courteous, dependable, knowledgeable, and helpful!!! It is a pleasure doing business with him! God forbid if he should leave Ontario Honda!!!!!

Poor service both at the body shop and the repair shop.

Tony was an excellent listener as well as salesperson. He wanted to know what I was looking for in specific and then would give me options to consider. He was also very thorough in introducing me to the new features.

Just browsing and bought a truck. They were so nice and met all my requirements. Form sales to finance it was so simple.

Outstanding experience in all aspects. They made it convenient to complete any service needed, from dropping off my new car personally to me to picking up my car when I needed it serviced. Every department is detail oriented and the service shop took extra time with my daughter and her needs in a clean and family friendly environment. All of the cars in my family are from the Randall Farnsworth Auto Group. Their personal touch definitely offers a feeling of security and trust.