Bobby Book was great! He worked very hard to find us the F150 we were looking for and to get us the deal we needed! I would STRONGLY recommend J . Wilderman Autoplex And especially Bobby Book for your next auto purchase!!!
They worked very hard to get us into a car thank you
by Crystal18 from DealerRater.com
December 5, 2018
Amazing work the only thing I wish this car had was wear I can move petals and it remember our setting. Thank u if you can figure out why we didn't get the petals that move and the seat that memory because the one we were shown had the petals that move and seat memory.
Excellent customer service! I called for service because my car had 'change oil soon warning'. They were able to service my vehicle the same day and brought it back to my workplace, all with no charge since I purchased it there a year ago.
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!
The staff was extremely helpful and knowledgeable! Also they were no pushy about anything. They were all about what I was interested in shopping for! The website was a great tool for shopping ahead of time and Dan the internet sales rep had my car ready for a test drive when I got there! I would recommend this dealership to anyone!
This will be short and sweet: I found a used car online (cars.com) and Wolfe had one that met my general criteria. The price and miles lined up with what had been seeing elsewhere. I called and made an appt with Travis (sales manager) for a test drive.
After seeing and liking the car, I made an "offer" of $500 less than they were asking (gotta dicker, right?). Travis crunched the numbers and proceed to BEAT my price by $300. You heard that right, folks. He voluntarily offered to sell it to me for $300 less than I offered?
After realizing he wasnt drunk or crazy, I could see what he was doing. He wanted to make sure I got the very best price while still making a few dollars for themselves. Class act.
I ended up upping his offer by a hundred bucks just to reward his honesty.
That says it all. I would HIGHLY recommend buying a car from Travis at Wolfe Ford.
Great service department very knowledgeable and friendly service advisor my service advisor listened to what I was talking about and understood my concerns best experience I have had in any service department
I experienced a little hiccup with this dealership, but it was quicky resolved by Mr. Paul Nogrady. After speaking with Paul about my issue, he assured me that he would "make things right." I must say, Paul didn't make things right, he actually MADE EVERYTHING BETTER! The vehicle that I purchased was BETTER than the one I initially wanted. The experience that I had with him was BETTER than any of my other car buying experiences, and Porsche of the Mainline is BETTER than any other dealership I have dealt with. I cannot express enough gratitude to Paul, Frank, and Taylor. Thanks again for your professionalism.
My experience with peruzzi Mazda was nothing short of a great experience. My sales associate Doug was excellent, truly went the extra mile to get me out the door with a car and deal I was very happy with. Unfortunately the Mazda 3 I leased was totalled recently after i was rear ended. I will be taking my business back to peruzzi and will work with Doug again!
Great service, done quickly, efficiently, and professionally. Thank you!
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