I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
Unfortunately I got some bad experience in my past dealing with a different car dealership, but Luckymotors made me change my mind! I would like to thank Chris and Bill for taking care of my car. It was the easiest and enjoyable deal.
I definitely recommend this place to anyone who wants to sell or buy their vehicle.
Great people, good cars, reasonable prices.
5 stars out of 5 from me.
Got my dream car a 2002 Z3m roadster and they were super helpful as I had to travel from GA. Helen was super helpful the whole way through. Answered all my questions perfectly and Saki was very knowledgeable on the car. It was also great to have a conversation with a fellow BMW enthusiast. If you are ever looking for a BMW M car these guys know their stuff and will give you a quality car.
Nice staff and genuinely tried to get you that new to you car that you are looking for. What you see is what you get, no mixing of words or double talk just straight sales. A must stop on your car shopping list.
I've never experienced service like this from a car dealership. I'm still in shock and I bought the car 3 days ago! Alex, was truly committed to making sure I walked out with a great car that wouldn't break the bank. I never financed a car before in my life, so I didn't have good credit to finance. Alex, called around and worked out a deal, 4 hours later I financed my first car and drove home a fully loaded 2016 Ford Explorer. Walking into a dealership being a female is very intimidating, but I didn't feel that way at Platinum Autohaus. I would HIGHLY recommend them to anyone and everyone. Thank you Alex!!
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