Never have I been more pleased with the whole buying process. From the moment I contacted Kyle Bailey, till the moment I drove up to look at the CPO Jaguar XF, through the negotiations and delivery process, I have never had a better buying experience. I felt welcome at the dealership, and I highly recommend not only the Internet Sales Manager Kyle, but the dealership as well. Well worth the drive from Atlanta.
Have had many Porsches and been to many Dealer/repair facilities. Needed a repair on my Cayenne and Boxster as I was traveling through St Louis.....twice in a year. Last repair was a fix on lousy repair job from another place. I was accomdated immediately. Got towed to This dealer and repair done quickly, completely and correctly. I was kept up to date on repair in a timely manner during the process and prices were reasonable. Here is the "over the top". All Porsche dealers wash the Porsche before returning it to customer but none I have gone to before have done it very well and have the rims very clean. My rims were not only clean but shiney. Excellent place with perfect qualified associates.
I had been in the market for a 2012 Shelby GT500 when I came across the Auto Palace Ad on Cars.com. I sent in a request for information which was responded to immediately by Steve Blackwell. We spoke a few times by phone and he was super helpful, even found financing that beat my bank by a large margin! I lived over 325 miles away so did a Fly and Drive with my 2 boys. Steve gave us the royal treatment and even arranged a ride to the dealership from my Hotel near the airport! We were even treated to a tour of the facility and of their private collection of Automobiles which was very interesting and extensive. The paper work was painless as everything was prepared and before we knew it we were on our way back home. The car ran flawlessly and even averaged 23 .8 MPG on the drive home. Not bad for a 550HP vehicle! I am super happy and offer a sincere Thank You! to the team at Auto Palace!
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
Special thanks to Brett Smith, Keith Nesbitt and team on a wonderful car shopping experience! The whole team at Porsche Annapolis met my needs from start to finish making the process smooth. The deal was transparent and the team provided service with a smile. It’s reassuring to know that the team members believe in the quality of their product and are proud to work for the company. Also, Keith is passionate about the technology offerings in the 2018 vehicles and took time to explain all of the new upgrades and apps. I am/was super impressed with his knowledge! What a difference 4 years makes on the technology front! Go, Porsche! Danny was excellent in the administrative department; he took time to check and triple check all of the paperwork; he also gave me a follow-up call as promised on Monday. After 3 years in the Porsche family, I’ve finally found my home dealership! Overall-EXCELLENT! Thanks, Porsche of Annapolis!!
Felicia was very pleasant and responsive. The dealership found the right used car for me. Joe, the manager, & Bruce and Mike were very friendly and helpful. They made the process comfortable and efficient.
Very efficient. I have owned a Porsche for 4 years. The service staff is excellent. Paul Molina is my contact. Perfect person with competence and pleasant disposition. Thank you for taking such a good care of my favorite car!
Had a key problem (electronic) in older Porsche , was greeted professionally and very courteously.
I was out of town without appointment and they were very helpful and went out of their way to assist me.
Although I purchased only the key service, my car was washed, windows done, air in tires adjusted, keys were made and vehicle checked for safety issues, needless to say was quite pleased with their service department.
All this was accomplished within a short period of time, I watched several customers drive up for service and were greeted in the same friendly and professional manner.
Would recommend to friends.
Purchased Cayenne from out of state. Flawless and efficient process. Knowledgeable and thorough about CA regs. I would purchase again from this dealership and recommend to anyone looking to buy a Porsche. Job well done!
Best dealership by far that we have been to. Facility was very comfortable with good healthy snacks and beverages you want. Buying process was very quick and car was fully service before taken home. Averall rating is AWESOME. Thank you staff.
We purchased a 2017 every disappointed we were mislead on many things on this vehicle our salesman needs a little more experience in sailing cars we were told it was a turbo not true we were told it had all extras on it not true I know we should have done our homework a little better but we depend on the dealership bad mistake the manger after we contracted him was like well it’s your problem now they got our money we paid cash they don’t care now unfortunately we’re stuck with the car don’t get me wrong it’s a nice car but sure didn’t have the thing on it they said it did they offer us no recourse and unfortunately we have to take back there for our service we live about 2hrs away I’m looking into another dealership that will honor our service i would never buy another car from them again
I would like to say that Amy was amazing. She provided me excellent customer service. She greeted me with a big smile and friendly attitude. She made me feel welcomed and gave me the impression that customers should feel right at home. She gave me a tour of the facility. Showed me the wireless information, the snack bar area and the upstairs quiet area. Overall, I am very satisfied with her professionalism. I definitely will be back next time I need service for my Cayman. Thanks, Lawrence
Buying a car can be tiring and frustrating but the experience that my wife and I had at Porsche Beaverton was the most relaxing and enjoyable time we've ever had purchasing a car. They had the exact 2018 Macan with the options we were looking for in stock. They gave a very generous trade in and a great deal on the Macan so we drove away very pleased. This is our second car purchase from Porsche Beaverton and we would recommend them to anyone interested in a Porsche. We dealt with Lance Gearing and Christian Manz who were both great to deal with and straight forward on the pricing. We drove over from Eastern Washington and it was worth the drive. The dealership also returned us a check for the amount we overpaid on licensing which other dealerships would have probably pocketed.
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