Used 2024 RAM 1500 trucks for sale near Pasadena, TX

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

This is the second Ram I have owned. My first was a limited 19 model. My second one is a Laramie. I used to be a GM. man till I bought my first Ram. Will never own nothing else. Comfort and quality.

Outstanding Experience with Amir at Helfman Ford! I recently purchased a 2024 Ford Expedition Max from Helfman Ford, and I have to give a huge shoutout to Amir for making the entire process seamless and enjoyable. From the moment I walked in, Amir was professional, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to answer every question with clarity, and never once made me feel rushed or pressured. His attention to detail and commitment to customer satisfaction were truly impressive. What really stood out was Amir’s ability to make the experience feel personal. He listened to what I needed, offered thoughtful recommendations, and made sure I was comfortable every step of the way. The Expedition Max is an incredible vehicle, and Amir made sure I drove off the lot feeling confident and excited. If you're in the market for a new Ford, I highly recommend asking for Amir at Helfman Ford. You won’t just get a great car—you’ll get top-tier service from someone who genuinely cares.

The last Hemi powered Rams. I have owned a lot of trucks and my last 3 were all Ram 1500 Hemi powered. I liked the new Hurricane I6 turbo motor coming soon but also want my truck to sound like a truck. I am glad I got my 24 at the end of 2023 before I moved across the country to Texas. I have the Laramie trim level 4x4 and etorque engine. The start stop is so much smoother with the etorque system while I also enjoy that it is turned off when in tow mode. We have a Tritoon we pull behind that weights about 7,500lbs. Tows it just fine. A little more squat than I would like if I put extra supplies in the bed. However I am planning on getting airbags to assist. This is my first ram with the ram box and I love it! The dry storage is great for basic items and we use when grocery shopping every weekend. The entertainment system is good not great. Every now and then it messes us and I have to reset it. Gotta love technology but by pressing the volume and tune knob in at same time for 15 seconds it resets easily. Wireless CarPlay is great! The Harmon Kardon sound system is nice. I have a speaker rattle that the dealer is ordering a new speaker for replacement. I have had 2 recalls so far and 1 warranty visit at a local dealer. (Not the best experience) but new ownership of a large corporate owned store they just don’t seem to care. The locally owned store is now assisting me and while parts still take time it’s nice when they call you occasionally for an update vs never calling you back. My only gripe is the 23&24 ram Laramie trucks stoped. Coming with the painted fender flairs so it feels a bit naked and I got a door ding at a shopping center without that protection. (My older ram truck had it) anyway great power. Good highway fuel (20mpg not towing) I average 17mpg driving in this crazy dfw traffic. Towing it goes way down to 10-12 mpg. I averaged 11.5 driving from Ohio to Texas. Lots of tech and big interior. Looking for many years of enjoyment.

Very Positive experience. Buying process could have been a little quicker but they also had to evaluate me trade. Ask for Dee Burns. I really enjoyed my experience working with him.

I had an amazing experience here with Ezra! He was super helpful and consultanted me. I highly recommend him and his customer service, I came in for an oil change not intending to purchase, he really convinced me to get into my new ram 1500.

Yes my mom took my jeep renegade (2022)to Helfman Dodge service on Silver road . When i say they did a wonderful with cleaning the outside, rotated the tires and oil change. Melissa was very friendly and courteous the other staff was as well. Thank you guys Stephanie Ingram

Nice looking truck with luxury interior. Offers the latest and greatest technology and drives smoothly. Compared to other trucks this gives you the most bang for your buck.

It was a pleasant experience, friendly customer service and a great price. I bought a 2017 Ford f150 lariat and I couldn't be happier. Thank you to the guys for the beautiful truck and the great customer service!!

Amazing truck gas goes down fast but it's still fast, sounds nice, and might get it tuned. But overall it's amazing and like one of my hellcats

Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle

My experience with this dealership was very informative. They were quick to respond to my questions and eased concerns.

First experience working with Big Star Chrysler we’ve always gone through Big Star Honda. From the moment we entered it was like we found our second home dealership wise! Manny was our salesman and went above and beyond to take care of us. Though it was a used car Manny made sure this vehicle was worked on and like brand new before we drove off with our Sequoia. Big thank you to Manny! I wouldn’t trust anyone else!

My service advisor, Kevin Ramos was very professional his customer service was excellent. He has a very calming personality. Although I don?t drink coffee it?s nice that they provide it for their customers.

Nice and painless experience. Excellent inventory and professional staff. Good financing for first time buyers. 100% recommendable

This has to be the best car dealer I ever bought a car from. I was in the market for a 2022 Jeep Wrangler Sahara, and I saw the vehicle I wanted to buy from their website. I called this dealer, and spoke to Jaime Marroquin, their internet manager and my salesman. He explained to me the process of securing this vehicle since I live in San Antonio. A few days later, my girlfriend and I flew to Houston, and Mr. Marroquin took the extra step to pick us up from the airport. Everyone at the dealership, from the manager, finance staff, and others, greeted and treated us as if we were important. We were done and driving back to San Antonio in a little over an hour. I will be back in the near future to buy my next car from them! They deserve 10 stars instead of 5!!!

Top Notch all the way. Sales and service treat you right. Definitely worth the drive from wherever you live to see these guys next time you need a new car or service.

Great professional customer service during my oil change, back light fixtures and windshield wipers/I would recommend this dealership to all of my family and friends

Excellent service.,Got my car ready in a jiffy! The service advisor let me know my car is in good condition and not to miss any suggested service.

Nestor did a great work helping us with the purchase process; without his help it would not have happened.

Miss Laurel Williams was the best ! I got a really great deal Love my new crv

Very easy. Our sales guy, Jose N., was super helpful and funny. Overall it was a great experience. Would recommend this dealer to anyone. Thank you!

Great experience overall, Joshua was very helpful with what our needs were an really worked to get us what we needed.

Great service. Received efficient intake and return of my vehicle. Was provided Uber to and back to my vehicle as part of my service. Great communication as well.