The purchasing experience I had when I was taken care of by Elizabeth, was excellent. No pressure, very friendly - couldn't have imagined anything better.
However I want to add a note, that when I first called this dealership to check availability of this vehicle, I talked to a gentleman, who promised to call me back with information and he never did. In fact, when Elizabeth checked the system later, there was no record of my call. I'm glad I followed up and met the right sales person in the end.
We were shopping for an E Class Mercedes and I found an E400 Coupe at Star Motor Cars and contacted Mr. Antonio Hinajosa. The entire process from start to finish was a great experience. The Mercedes is outstanding. This was the first time I have ever purchased a vehicle sight unseen and without a test drive. The transaction as well as the delivery of the vehicle. I would definitely recommend Antonio and Star Motor Cars for your next auto purchase.
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman. Thanks to both.
Loved my 2nd experience at Ron Carter Alvin! This will be my 2nd vehicle in 3 months and both times treated with respect by Jon M. He listened and delivered everything I asked for. Everyone I dealt with today, from Jon to Finance, were professional and gave us an incredible deal! I recommend this dealership to all of you savvy women out there!
Derek and his team were outstanding. They got my job done(oil change and fluids flushed)in a short time. Derek gave me a ballpark price and he backed the invoice down to match his quote(impressive!).
I will be back to Derek and Mike for my next issue.
By the way, I'm at 253,000 miles.
Found the truck I wanted online and contacted the internet sales staff online (Joey Smith). Joey was quick to respond and set up a convenient time for me to come by and see the truck. We agreed on a price and the rest went smooth from there. The finance person was not pushy and got me a rate/terms I was happy with. I would definitely buy another vehicle at Lone Star.
Pleased with service and salesman,staff were also professional and courteous. The education about the vehicle was clearly presented with time taken for individuals questions being considered and answered. The unit was exceptional clean and the dealership was heavily customer oriented. I would recommend my salesman and the dealership without hesitation. The location is an ideal place to shop; easy off and on freeway.
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