I've been to a lot of dealerships, but not as easy to work with as this group. Just a nice laid back place, made us feel very comfortable. We got a great price, and were in and out really fast. I wish more dealerships treated customers like this place.
Went above and beyond our expectations. Simple!!!!
by Michael from Arcadia, WI
March 28, 2017
Went in and bought a new Ram truck. Not only were they the lowest priced dealer around, they were so simple to work with. They made the buying experience simple and fast! I wish more dealerships were like Arcadia Motors. We will go back again and again!!
I used Winona Chrysler to trade-in my damaged vehicle for a used vehicle. Gabriel Longhini did an excellent job of helping me through the process and answering any questions I had. At the time I was working with my insurance with a claim on the vehicle. He was extremely patient, helpful, and quick to respond back when I texted him any questions I had. He even took my car in to get an estimate on the damage for my insurance since I am not from the Winona area and needed that done! My in-laws also purchased a used car from this location, and LOVE it. My family and I have had an overall great experience.
I've never special ordered a vehicle before and my ordering circumstances were rather unique. After literally being turned away by another dealership in Rochester, I was pleasantly surprised at Larry and Andy's willingness to work with me. I even got a great deal. Larry's guidance through the ordering process was superb. Upon delivery, I was very impressed with Larry's knowledge and willingness to provide a very comprehensive lesson in regards to helping me learn and set up all of the features and setting of my new vehicle. (Ram 3500 Laramie). I would highly recommend checking them out.
We found a vehicle we had been looking for through Cars.com and contacted Eric at Chrysler-Winona, he got back to me right away and kept me up to date on the vehicles availability. We arranged a day to make the three hour drive to Winona and at the end of the day they'd made a sale and we'd made a purchase. From beginning to end what I appreciated the most was that we were given the time to reach our own decision without any pressure from them and that once we made the decision to buy that we were able to negotiate what we felt was a good deal on both ends, for the new vehicle and for the trade in. All was good.
Easy, fast, transparent....the best buying experience I've ever had buying a car. Chris, Brett, and Daniel were wonderful to work with, the entire transaction was great! Have already recommended my friends and co-workers to go there.
I just purchased a used Ford Explorer from Osseo Ford. The salesman was very knowledgable and friendly. I had tons of questions and he patiently answered all of them!! Everyone I meet with at the dealership treated me upmost respect and made the experience enjoyable! Osseo Ford rocks!!
I purchased a used, eleven-year-old van from Chrysler Winona and it broke down four miles down the road. I had purchased it "as is" so I feared the worst. However, I called the salesman Larry who along with Andy the manager, completely made it right. Their mechanics found the defect, a wiring harness issue, and the car now runs beautifully. I was very impressed by the pride they take in their products and customer service. A car dealership with lots of integrity!!!!! Highly recommended.
After buying a used van from Winona Chrysler, the car totally shut down 4 miles down the road. We knew we bought it "as is" and feared the worst. However we called the salesman Larry and he and the manager Andy took the car back and together with their mechanics solved the problem.....a wiring harness defect, not a minor problem. They repaired the car with no cost us and we were on our way. They are not shabby, scheister dealers but a business which employs people of integrity. We would encourage you to not be afraid to purchase a used car(or new for that matter) from them. They are excellent.
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