I have been a client of the Matthews Auto group for eighteen years. I have always been met with professional and courteous service on every level. I was in the market for a new vehicle. After talking with Mike McNeal and Marvin Potter, I chose a 2018 Outback. I have never owned a vehicle that 'fit me' more than this one. I've always had a great experience at the Subaru store. They are family and treat you as such. Great people, ethical business practices and coffee, tea, soda or water. All with a smile and a hug Thank you.
Ashley was amazing and incredibly helpful! Made me feel welcome, was very knowledgeable, and made the process extremely easy! After having a bad experience with the first car I bought from a different dealership I was nervous about doing it again but she made it a great experience, and I am so glad it was her I dealt with!
This was my first Honda purchase. Nick was exceptionally attentive to my wishes. He didn't try to push me into anything I didn't want and patiently explained all the features of the Accord and how to use them. He is definitely an asset to Miller Honda.
Mike and the crew at Driven are top notch. We drove 2+ hours to look at a Traverse that I had a bunch of communication with Mike about. First I have to say he is very quick to respond back to questions you may have. Second, if you like high pressure sales, then do not go here!!! These guys are the lowest pressure (actually no pressure at all) that I have ever seen from any sales people. We will definitely be coming back to see Mike again and I have already handed out a few of his cards to friends. The bonus of all this is that the price was great and my wife loves her "new" car. Happy wife, Happy Life !!!!! Thanks Mike !!! Harold & Kim W.
One of my companies service vans became unusable in the Albany area.
After searching the internet for used vehicles in our required condition and price range, I found one right here in Ithaca that led me to a deal with Tom Pritchard. After discussing our situation, I told Tom I was looking for a win/win deal. After a short congenial negotiation, we came to a deal that worked for both of us. When Tom was attaching the new plates, I discovered a crack in the windshield that wasn't there on my previous visit, apparently due to a chip that cracked from the cold weather. We postponed the delivery until after the weekend and he had Choice Auto Glass there early Monday to have it quickly replaced without question. He wanted the vehicle right before it left the dealership.
I was pleased with the deal, Tom and the whole Prichard Team. They followed up a few weeks later to ensure I was happy. I would recommend their "Old Time" way of making a deal to anyone looking for a good used vehicle. No pressure, easy to work with.
I want to thank Hector for his knowledge and friendliness in my buying experience. He took the time to go thru everything and also took the time to call back after the sale. I would recommend Hector to anyone that is looking for a new car
I have been buying cars every 3 years for the past 39 years. This was the best experience I've ever had. My salesman was informative from the first phone call. He worked around my schedule and even came in on his day off to meet with me. They gave me a great price on my trade and I left with a better deal than I thought I'd get.
I plan on coming here first for my next purchase.
This is the best location to find gently used pre-owned vehicles! Kate was an amazing help and Chris is not just a great businessman but a very caring human being! We were so blessed to have been guided to Snell's! We got the best deal and Chris moved mountains for us to make this possible! Thank you so much!
The people here are awesome. Traded in my old vehicle on a used one they had. Gave me a fair price for my trade and kept me within the payment that I was comfortable with.
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