We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
With the last couple cars I???ve purchased elsewhere I???ve learned to dread the all day affair, I was pleasantly surprised to find that from the time I walked into the dealership to the time I left in my new car was under three hours which included my test drive, trade in and establishing financing; Everyone I interacted with was wonderful and there way zero pressure to hurry up and make a decision. This is the third vehicle my family has purchased from salesman John Baertschi over the years and we???ll just keep coming back.
I checked out the web looking for cars in my area and found a couple that I was interested in. Donny took care of me and secured an offer for my trade-in that I was happy with, provided excellent customer service and we loved the car. Joe was able to find us an even lower interest rate than I had secured before coming in. The whole process was efficient and everyone was friendly. Thanks, Taylor Kia!
Have another great experience buying a car at Taylor Kia. Danny PA is always a huge help once again went into get my car serviced and left with a new car. Would definitely recommend buying a car there!
by "KarenLB" "Roses" from "Toledo, Ohio"
October 28, 2018
The experience I had buying my Sorento was great. Gil treated me with respect and professionalism. Gil worked very hard to get me the best price he could. His assistant was great too. She was kind, friendly and very helpful. She even helped me clean my old car out and setup my phone in my new Sorento. I've bought at least 4 to 5 cars from Kia and my experience has been great.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
Aj was great. Sounds like he will be there for us years to come. The only complaint was the trade. I see they are trying to sell our trade more then double then what they gave us. Felt a little ripped off when I saw that. Hope service will be as good as aj was us.
My experience was the best ever!!!!!Thank you so m
by Yvette Biggs from McClure Ohio
October 20, 2018
The best ever My dealer was the best ever all my concerns and worries were taken care of at great lenths... The dealership was very clean and professional....I love love love my new car.Thank you so much James Love you.
Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
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