Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Bought new in 2012 from Brandon Taccoe. Came back 2018 bought new again . This time Hoang Levin who went out of his way. Never gave up on me and got me the lowest interest rate possible with payments I can afford . He really fought for me. He really listen to me and was honest about everything. He needs to be promoted . I was not pressured in any way. I would go back again to Hoang Levin every time and recommend him to anyone who is looking for a vehicle. So Fabulous. He really cares about his customers. Fantastic job . I left with a huge smile on my face in my brand new 2018 Jeep Renegade with only 6 miles on it. Xmas came early for me. Much love
I had a great experience at this dealer. They are not pushy at all and let the vehicle sell itself. I had all my questions answered right away. They are very knowledgable and professional. My dealer was Ray Montalvo and he was incredibly helpful during the whole process. I would recommend this dealer to anyone looking to purchase a vehicle.
Great customer service. Joe was very helpful and i would do the rapid oil change again. Its better then making a appointment. He kept me updated on the progress and recomended changing 2 filters and even brought them out to show me. Awesome
The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
I inquired about a vehicle around 5:30in the morning and by 9:30 same day I received response. Unfortunately they sold the vehicle I was looking at the day before but advised me they received one very similar and she would let me know the price. Four hours later, true to her word she sent me an email. Didn't buy because it was not in the range I would like to pay.
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
Great dealership and great personnel especially Steve Root. I walked in there with about an hour left in business hours and not once did Steve try and rush me out. We went over some trucks and ended up picking one that accommodated myself. Even though I like the truck the way it was Steve was not letting it go without being perfect for me. This all the while going past hours. A few days later after they went over the truck and did maintenance if needed I was able to pick it up. The whole time he was in contact with me making sure we both had everything we need. Again get there and meet Steve and he’s busy with some other customers but he still shows time to everyone and got us in and out the door with ease. I highly recommend Tuf Trucks and I highly recommend when you’re there talk to Steve Root. Very happy with the new truck.
Just purchased our families fourth vehicle from Pioneer. We received fair trade on our truck and picked up the new vehicle the next day. They can have the vehicle ready for delivery the very next day, quicker than anywhere else we have purchased in the past. Very low pressure and we left with a newer vehicle, with less mileage and more options than the competition down the street that was in the same price range. Will be back to buy again. Thank you.
I have purchased several vehicles from Pioneer Trucks over the years and have had a great experience every time. They have always gone above and beyond to make sure I'm satisfied. Chris Bill is great to work with! He makes the whole car buying process very easy! He's honest, fair, and very pleasant to deal with. I would definetly reccommend buying your next vehicle from them! You will not be dissappointed!!
I’m from PA about three hours from Pioneer truck sales I happened to stop to look at a truck after being very disappointed with another dealer. I talked with Chris the owner and he fit me in his very very busy schedule. He made buying a vehicle very easy and stress free he worked with me as much as he could his staff all was very professional and very polite. It’s safe to say I will be recommending pioneer truck sales to my friends here in Pa, and I myself will now be a customer of theirs.
Found the truck i wanted on cars.com and called the dealership, setup an appointment to come see the truck salesman worked with me on my trade in and the price of the truck. Got a good deal, and a great post Factory waranty. All affordably priced.
Decided to look for an suv since we had an addition coming to the family and needed more room...was actually recommended years ago from a co-worker to check out Pioneer Trucks and was impressed with the selection and prices of vehicles. Could not thank Chris and everyone else from Pioneer Trucks for all their help! It’s so nice being able to go to a dealer who is honest and will try his hardest to make it work for you ! Thanks so much Pioneer Trucks! Would recommend this dealership to everyone!!
did all my work over the phone and when I drove from eastern ny to Canandaigua 230 miles I was greeted professionally and everything was as good or better than was promised over the phone which was a big concern of mine because of past dealer nightmares. I've bought vehicles as far west as Arizona, Oklahoma, South as far as Florida and north Carolina NEVER had a better experience. I'll definitely buy there again. Chris my salesman and Steve in finance were truly a joy to work with they both worked diligentl to meet my needs. GREAT EXPERIENCE !!!!
Brandon and Jim made the process of buying a new vehicle and turning in my lease the easiest and fastest transaction And I have already recommended my friends to the both of them and the dealership thank you again Bethann imburgia
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