Used RAM 3500 trucks for sale near Fairmount Heights, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Very good On time Will recommend service department to my friends thank you thank you hope all in this dealership have a great holiday season

I have owned many trucks, Chevy, Ford and Ram, Ram is outstanding on performance and reliability. I use these trucks for work, heavy loads including excavation equipment, The high output diesel provides great power. Out performs Ford and Chevy hands down. My only complaint is cheap plastic interior parts that show wear easy. Every Ram over the years has been the same cheap plastic parts. Door panels and such mar and scratch easy from normal wear and tear. My opinion is Ram builds a real workhorse. In the past there were a lot of transmission issues, I believe they have resolved those past issues Cummins power is unbeatable and for years the trans just could not handle the power. I have noticed a big difference on the 2024 model, the trans seems to shift better and does not overheat under heavy load. There is a lot of hype about who builds the best truck, and most of that is sales driven commercials. So I give Ram a 9 out of 10 rating totally based on ownership satisfaction, performance, and long term cost of maintaining the truck.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

Built solid, tons of room in the crew cab as well as in the long bed, gets better mileage than I thought it would 15.2- City and 17.8 HWY, 8.3 with 22K lb. 5th wheel. I don’t feel the Grand Design 397TH behind it on travel days. This truck is equipped with the 4:10’s H/O, A transmission. The vehicle when bought had 10,500 on it and I just rolled 15,835 with zero issues.

Another good experience. Was able to obtain a great deal. Would definitely recommend to anybody looking for a Ford.

Today I worked with Carlos at Jim McKay looking at a used 2021 Tesla Model S. Carlos was exceptionally professional, courteous, and welcoming for both me and my family. He listened to the type of vehicle I was interested in, and at my request provided phenomenal follow up with me after our gathering with pictures and even a video with upcoming matches. I would definitely recommend reaching out to Carlos -- he is an honest salesman.

This is our 1 ton work truck. It has been very dependable. It rides like a 1 ton truck as you would expect, but it does not wear you out. Basic interior but I do have to say the stock stereo is very good!

Had such an amazing experience! Was a bit nervous to purchase a new vehicle especially in this market but the staff & service were outstanding & comforting. They educated me on every step & were so helpful with any questions/concerns I had. I've been car shopping for some time now but I'm beyond thankful I was able to find DNT. Would recommend to anyone in the market looking for a trustworthy dealership in the DMV. Finally got the Lexus I've been wanting & with the beautiful inventory they have, I will definitely be back when it's time to upgrade!

I love it everything works great it’s comfortable, has lots of power drives good is great looking very peppy zero to do this absolutely awesome

Great sales team, Our Sales Rep was Austin. Great guy . He went Above & Beyond to make our experience go smooth. we love our new car. Thank You Austin . We will be back shortly to buy another car.

I pull a 19000 lb. 5th wheel. Does a great job. Comfortable. I can drive it all day long. Way better mileage than I ever thought I would get.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

beats the 6.4 gas motor 2500 towing all day long and in town. The cummins is the only way to go and the HPF pump hasn't been a deal since I pull maintenance. and the new 12" display is awesome!

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

Love these guys! They made buying car very easy after being denied in my state every where I reached out to them and was they help us almost that day get approved! Love these guys I bought a 2016 Mercedes-Benz GL-Class GL 450 4MATIC AWD 4dr SUV came how they described no problem and they delivered quickly all within a matter of days. Buy a car from these guys they were pretty transparent and kept it 💯 with us. I will recommend all my people's here...!!!!! P.s even took the car to a known place to uncharge on work and they said they couldn't find anything wrong. Of course I purchased a warranty which they also gave me a great deal on. I appreciate you guys 🙌🏽👌👏

They worked late to make sure all of our needs were met. We will be back again!