2nd Purchase from Chris Cuccurullo in 10 months
December 3, 2018
We met Chris last September when I needed a new vehicle due to mine having been totaled in an accident that wasn't my fault. Being a previous CRV owner it was logical that we would look for another one for me. We weren't looking to buy new at that time and were just cruising the lot when out came Chris to see what he could do for us. He listened to what we were looking for and then showed us what he had to offer. I test drove the Gray CRV EX and it was love on the home stretch. Chris had done his homework (and at this point he was the new "kid" on the block----didn't even have his business cards yet) there wasn't one question that he couldn't answer. I like that. I have a background in Customer Service and let me tell you this guy---and this dealership---puts their customer first. Fast forward 10 months to July 2018--my husband and I are both now retired and planning a big cross country trip. My husband is thinking about replacing his car ( a 2007 Toyota Corolla) he has always been a pretty loyal Toyota guy and thinks he wants a RAV 4. We set up a test drive with a dealership in St Albans and he was not happy at all. My CRV was scheduled for service at Key Honda in Rutland on Friday so while it was being worked on we went out to see Chris. Tom had already been on the website and knew what was in stock and what he might be able to test drive. Chris knows those cars like he has swallowed the owners manuals---it's unbelievable---and he can demonstrate exactly how everything works and give you the pros and cons---this guy knows his job. He does it with a smile on his face and no pressure---even though it's his job. I would be remiss if I didn't also mention Andrew Magro in this review---the man is amazing!!! He worked with us both times with the financing. This time we came in pre-approved, but we bought and took possession the same day (on a day that he was already booked solid) and he was nothing but full of smiles and gratitude. That takes class. I just can not say enough good things about this place and their employees.