I just bought a new Lincoln MKT from Legacy ford/Lincoln in Corbin, KY and I had the best experience. Ricky Frederick was wonderful. He was honest, kind, and down to earth. He helped make this experience very smooth and well worth my time. The whole team worked to help make the best possible deal. I recommend this facility for your future purchase and ask for Ricky Frederick to help in the process.
This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.
Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.
We went to Don Franklin Ford after all other dealerships fell through. We spent the better part of 5 hours looking at 3 or 4 different cars, one of which the company offered to have brought it for us. They were hospitable in every way and the gentleman who helped us wouldn?t stop until we found a great car at a decent price. Though it took longer than expected, we ended up with a great deal on a luxurious car. I will be shopping for cars here from now on.
I am a second time buyer. I am competely sold on A Toyota! It will get you there. I had mine for 8 years so I thought it was time to buy again. I felt like there was no where else to buy but from T & T again. They did all of the hasle work and all I did was drive the car and sign my name! Great team! Keep up the good work.
Another Toyota vehicle experience at Toyota of Somerset. We have lost count of the number of Toyota's we have purchased here. Jeff Hall has always provided us with the best service possible. The professional and friendly staff have always met our needs and provided the best deal going. We appreciate the help given by quality staff. Wanda and Randy F.
My daughter recently bought a car from Don Marshall in...
by annettenorfleet from DealerRater.com
July 19, 2018
My daughter recently bought a car from Don Marshall in Decembert 2012. She highly recommended that I check out this dealership before looking anywhere else. I was nervous to buy a new car but I have to say that Fred Owings worked well with me. I did not feel pressured to buy a new car. I appreciate him being patient with me through the process. I'm very pleased with the deal I received.
I had called the dealership giving the description I was...
by happywithmymercury from DealerRater.com
July 19, 2018
I had called the dealership giving the description I was looking for in my price range. Jimmy said yes, he may have just what I was looking for! David Gumm was the Sales Consultant that helped me with the car. He answered all my questions. Jimmy and David are folks you can trust to tell you exactally what they know about the vehicle they are showing you. They did not pressure me in any way. I felt so comfortable buying from Don Marshall. Thanks Jimmy Franklin and David Gumm for making my transaction so smooth and enjoyable. I know I will enjoy my car for many years to come. I suggest to anyone looking for a new or used car to stop by Don Marshall meet the sales folks. They are friendly and want to satisfy their customers.
We visited several dealerships that were pushy & some...
by KevinandDebbieJohnson from DealerRater.com
July 19, 2018
We visited several dealerships that were pushy & some that wouldn't let us look at the vehicles we were interested in, but David allowed us to look at any vehicle even if it wasn't in our price range. The weather temperatures were crazy low but that didn't slow him down. He worked with us diligently to help us make the decision we wanted without pressure. The only thing that caught us of guard was they valued our trade in with autotrader dot com not Kelley Blue book, so we didn't get the amount of our trade in that we thought we would get. Thank you for your patience with my handicap also, David.
I got timely follow up when I called in to inquire about a car. The salesman was friendly and knowledgeable and I felt completely comfortable around him. I've bought several cars from Don Marshall and this certainly won't be the last!
I bought my Nissan Armada new in 2013 from Van, which was the best salesman as far as were concerned. The other day my husband took it off the curb. Immediately after that my car started to make a clicking- clunking sound. I was to leave for Georgia the next day. I stopped by and they put it up on the rack and found that the brake cables broke lose from the clamp they were in and the emergency brake cover was starting to rub off. they retied the brake lines up and set me on my way with no charge. Jaime waited on me and he is very professional and friendly. I had a non eventful time purchasing the car, in other words NO grand wizards as I call it. I was told the bottom line price on the car, after researching and making sure it was a deal I purchased it. I hated buying cars in the past but not now, thanks to Don Marshall dealership and their wonderful auto lube department. that's the thing also the repair place wasn't even the service dept. it was their lube place at the bottom of the hill. I highly recommend and will purchase from them in the future. Thanks Jaime, Don Marshall and servicemen for getting me back on the road.
Jeff Laswell is great. This was the 5th car I've bought from Jeff and every dealing has been a pleasant one. I trust Jeff and feel comfortable that I'm getting the best deals. The dealership is excellent to work with and deal with you in a fair manner. I would recommend Jeff and the dealership to others who are in the market for a new or used car.
The people at the dealership are great, they will help...
by Darktainium from DealerRater.com
July 19, 2018
The people at the dealership are great, they will help you any way they can. The car show was great, Hope to be there next year. Keep up the Good Work!!
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