Bought a used BMW from Perillo, and the entire process was super easy from Sales (Robert) to Management (Dan) to Finance. I was surprised by the low pressure environment and ease of working with these guys. Very pleasurable experience over on the used car side of the shop. Amazing selection of cool cars too!
I recently purchased a BMW from Perillo Downers Grove dealership and had a great experience. After having several negative experiences at other dealerships and seeing how much better this experience was, I felt compelled to write this review.
Dimitri was very patient, friendly and most importantly did not pressure me at all. After looking at the car initially, I came back the next week and test drove the car a 3rd time before I made a decision to buy the car. I found a couple of minor issues after I bought the car. Dimitri and his manager, Dan, stood behind their car and repaired it for me for free even though they were under no obligation to do so. They even provided me a 5 series BMW loaner.
I honestly have never had a better sales experience at an auto dealership. In November of 2017, I originally bought an IS 350 AWD and was sold based on the level of care and detail John Irantos put into the process. He walked me through some comparative stats on the IS versus some other cars I was looking at (BMW, Infiniti) and explained the strong relativity of the resale value. I work in sales and do not respond well to overly "salesy" folks and McGrath does not use that approach. They instead make you feel like family and respect you throughout the entire process. Fast forward to October 2018 and I was no longer in need of my vehicle as I plan to move to NY. Matt Fenton and the team at McGrath made the buyback process super easy (30-minutes tops) and gave me a fair and equitable offer. I highly recommend working with McGrath!
Found car online, listed as under $59K. Emailed for information. No response so I called a second time. Got energetic, young and professional salesperson. Car price was unfortunately very high for a 2007 at $79K. Too bad as car sounded very nice but with price equal to 2010 DB9's and in 2012 Virage territory.
This Service Department listened to my concerns.
The service manager took me on a road test to show me how the features function on my Bentley.
He showed me features that my selling dealership never showed me.
I left my Bentley there serviced my Bentley.
They gave my a brand new Maserati to drive for a loaner vehicle.
My Bentley was completed and fully detailed.
That is what I call " Great Bentley Service"
Jason is so knowledgeable. He is such a wonderful source of information and his love of Rolls and Bentleys is incredible. My son bought me a Rolls from Jason for Christmas... They delivered it AND put a huge red ribbon across the car cover for me to discover in the car building. We've gone back to visit, to look at some of his inventory, and always feel welcome to talk, to look, to discuss, and enjoy being there. Right now, I'm looking at his inventory online to purchase a more utilitarian vehicle, e.g. the Land Rover. I'd buy from Jason even if they are more than 100 miles away if only on the basis that this 74 y.o. lady can trust Dream Car Concepts.
This was the best car buying experience that I’ve ever had. All transactions were via the phone/internet without any hassle. The salesman Naz was extremely helpful and the finance rep Travis was fantastic. I was nervous about purchasing a vehicle sight unseen and over the internet, but the team at Platinum made it so easy. They arranged car financing, vehicle transport to Connecticut and an INCREDIBLE warranty to go along with a super price on my vehicle. I would definitely recommend Platunum to anyone who was interested in one of their vehicles. I would look to them first when buying in the future!!
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