Simply service, oil change etc. Great customer service.
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
We had a great experience buying our new Tahoe from Ted and Ryan at Sierra Blanca Motors. There was no sales pressure and we got a great deal from Ted. Ryan spent a lot of time making sure we were aware of all of the features of our new Tahoe and knew how to use them. An enjoyable experience and I have no hesitation in recommending this dealership.
by Susan from Rutherford College, NC
January 7, 2019
This car meets my needs. Great car and fun to drive. Car has plenty of room and is very stylish inside and out! Great car for the money!
I've bought alot of vehicles & had the misfortune of going to less than satisfactory dealerships, giving me a jaded outlook on having to car shop...BUT, Sierra Blanca Motors ultimately blew those experiences away with their truthfully customer 1st attitudes. These guys would not give up working hard to get me the right deal. I especially have to commend our salesman, Ryan Koch, who proved to me that there are still very decent car salesman working out there. I was not an easy deal to make & every time I shot them down, they came back stronger & better to try to take care of me & my family. They went over & beyond what they could have said "no" to, even though I know I came to the table with an almost impossible situation. Ryan & the folks there at Sierra Blanca took care of me right & I couldn't be more happy with our new, very nice Chevy Silverado. It's the nicest vehicle we've ever owned & Ryan was the best salesman we've ever delt with. Thanks!
Always wanted a truck
by Jc from Stuart,Florida
November 30, 2018
I like the looks of it the And the ride and I’ve always wanted a truck so I’m very happy And look for years of enjoyment with it
This place is top notch! I just bought a new 2014 Jeep Grand Cherokee and have never been more satisfied with the customer service I received. The buying process was stress, and hassle free. Once I received the vehicle the service dept. went out of their way to make sure I was taken care of. Thank you to everyone. Ted, Bud, Dominique, Cleet, and Jenifer. You guys know what is most important, my wife and ME. I so appreciate you all. I highly recommend this place to anyone that is searching for a car, suv or truck. they will make sure you are satisfied. it is worth the drive from anywhere in New Mexico or Texas just to receive an honest deal. I look forward to working with Sierra Blanca Motors for many years to come. GOOD JOB GUYS!
Loved it until major issue
by Horseowner from Spokane, wa
January 6, 2019
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
I want to express my appreciation for the crew at Sierra Blanca for a job well done, especially to Ryan who handled my deal. Sorry Ryan I can't remember your last name but you went out of your way to insure my happiness and that is much appreciated, good service can be rare these days. Thanks.
by Ken from midlothian
November 1, 2017
This is a very good vehicle. The six speed automatic transmission is very smooth. The v8 engine delivers very adequate power and surprisingly good gas mileage. It is quite comfortable to drive. The rear seats are very easy to remove.
After attempting to find a Town and Country Limited with the accessories we wanted in Alb, we went on line and found the exact car to meet our requirements at Sierra Blanca Motors. Emailed and talked and finally we took a day and drove to Ruidoso. With the usual expectations of a car dealer encounter, we were so very pleasantly surprised with the friendliness and information we got. The entire staff, especially Ryan Koch, was exceptional. No pressure, no harrassment , no "attack" like we got in Alb. Sat and talked for a while about our trade and what we were expecting from Ryan. Finally agreed on a price , did the paper work, full tank of gas to get home and they even washed the car. While we were waiting to get everything done, the GM even came out and introduced himself - I don't even know the GM of any dealership in Alb that would do that. We were VERY pleasantly satisfied. If we ever purchase another vehicle, we will definitely consider taking another drive to Sierra Blanca Motors.
It was the best car for the money.
by Ms. Bardot from Sierra Vista, AS
December 30, 2018
I liked this 2010 Escape so much that I purchased a 2018 Ford Escape on 5 December 2018. Unfortunately, the 2010 was totalled September 2017 which is why I bought another. However, I do not like the 2018 vehicle design. This 2018 reminds me of a fish without its fin. There is less rearview vision with the 2018, than with the 2010. I keep hoping Ford will become original again and get square! Otherwise, Ford Escape looks like a Toyota! And, that is not good.
I had been talking with salesman, Eddie Browne over several weeks on the possibility of buying a vehicle. I was going back and forth on just what I wanted. I was provided all the necessary information on several different vehicles. When the wife and I arrived, we checked out several of the new Darts and we picked out one that the wife and I both liked. After agreeing on the Dart, I asked about another vehicle I viewed online. The wife and I both liked the Chrysler 200 and even considered it over the Dart. So, I asked Eddie the "what if" question. Well, he took and the necessary information and after a short period of time had details that just made it impossible to turn down a second deal. We left that afternoon with two great vehicles and didn't break the bank. We will refer all our friends to checking out the deals at Sierra Blanca Motors. Eddie Browne made this possible and we thank him. It is also nice to know that John Marshall is also a salesman at Sierra Blanca Motors, whom I purchased vehicles in the past.
Best Truck made
by TRAMhoman from Arizona
January 12, 2019
I purchased new a 2016 Ram 2500 with the appearance package in the Laramie trim. I bought at 4th of July when there was a total of 15k rebates. I paid 57k for a 72k list vehicle. It is equipped with the legendary Cummins motor
This truck is like driving your couch down the road. I have not even come close to really taxing it’s capabilities. I have only towed up to approximately 15k with a 32ft V nose. I made a trip from WA-AZ-WA it pulled like a dream. I won’t say it did not notice the trailer but the only difference I noted was just an increase boost pressure while towing. I did average 15mpg and this truck is stock. No loss in performance and while towing holding 75 up the grades was no issue. Also I can not even begin to explain how amazing the exhaust brake performed. I don’t think I even used my brakes on down grades except for when other vehicles cut in front of me. There is no better truck made in my opinion. To be fair I was bitten twice by Ford on the 6.0 and then on the 6.4. I was not about to be a guini pig again on the 6.7. I will say this truck is better in every way than the previous trucks
The two man crew in Roswell were dynomite in assisting me with my first experience buying a used truck. I saw the truck I wanted on the website but it was in Ruidoso. They had it in Roswell the next morning. Let me test drive it, took care of any questions or complaints I had and it was a sale! I stopped in to pick up my liscense plate and Jose put in right on my truck. I will recommend this dealership to anyone looking to find excellent customer service and care. They really do go above and beyond!!!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Luxury at its finest. Best value for the money. AWD is awesome. Heated and cooled seats really do what they're supposed to do. Blind spot indicator and cross traffic warning are great. Auto closing deck lid is cool and saves time.
I bought my Jeep new at the dealership.
It has been the most comfortable ride with so much power.
My wife and I have both enjoyed driving it over long distances to visit family.
It has met all of our needs that we expected.
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
Has everything that we need and want love the stow and go area and the leather interior very nice interior the van has plenty of sitting and comfortable
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