Customer satisfaction is always top priority at Dunn Country Chevrolet. Even gets better after you purchase the vehicle. Cale has always helped me whenever I have needed it. I feel safe purchasing vehicles from him because I know he will be there if I have any problems and will go above and beyond to help me through it.
I was searching for a low mileage 2016 SUV and located one that Dunn Country for the price range I wanted. I contacted the dealer and talked to Dave Miranda. Dave was Very helpful and honest. After learning the the complete detail of the Car and price, I told Dave that I would drive to Eufaula, OK on the weekend. I later received a text from Dave with a photo showing a small dent on the front bumper. He wanted me to be aware of it before I traveled 250 miles. I really appreciate the full disclosure. Based on the photo, I decided that the damage was so minor and I wanted the SUV.
My wife and I drove down and had a wonderful buying experience. The people at Dunn were very friendly and caring. Ryan, who handled the financing, got us a fantastic rate.
Finding the right Car for the right price was well worth the long drive.
I recently had my son's '06 Jeep Grand Cherokee in for a recall. It had been garaged for 2 years. The a. c. was not blowing out of vents. I asked if they would check that out after performing recall service.
They said a rat had built a nest in the a c.& they gave me a $1,400 estimate. I was on the phone to service dept & said I would hold off on repairs. When I arrived at dealer to pick up Jeep they then told me the repair on a.c. would be $1100+
I was charged $69 diagnostic fee + $7 for "some screws"
We took the Jeep to a local mechanic who cleaned the rat's nest out ,added freon & charged $145. The a.c. is blowing cold clean air now.
I'd like to know how Studeville came up with the $1100 estimate!
I say "customer beware".
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